{
  "generated_from": "https://saas-ranking.com/contact-center/call-handling-vcc",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r83.103592",
  "snapshot_run": 83,
  "score_version": "v1",
  "vendor": {
    "name": "Call Handling VCC",
    "domain": "callhandling.co.uk"
  },
  "category": {
    "slug": "contact-center",
    "name": "Contact centre"
  },
  "score": 43,
  "band": "D",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/gdpr",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhandling.co.uk/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.798Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.callhandling.co.uk/about/subprocessors_list/",
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/legal/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.798Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhandling.co.uk/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhandling.co.uk/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhandling.co.uk/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhandling.co.uk/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.800Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.callhandling.co.uk/",
      "addresses_checked": [
        {
          "url": "https://status.callhandling.co.uk/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.800Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.callhandling.co.uk/pricing/",
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.800Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhandling.co.uk/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://trust.callhandling.co.uk/",
          "result": "The name \"trust.callhandling.co.uk\" could not be resolved."
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhandling.co.uk/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://callhandling.co.uk/",
          "result": "redirects to https://callhandling.co.uk/"
        },
        {
          "url": "https://callhandling.co.uk/",
          "result": "no HSTS header"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/",
          "result": "third-party requests before any interaction: ad.doubleclick.net, api-eu1.hubapi.com, api-eu1.hubspot.com, app-eu1.hubspot.com, fonts.googleapis.com, fonts.gstatic.com, forms-eu1.hscollectedforms.net, forms-eu1.hsforms.com, js-eu1.hs-banner.com, js-eu1.hs-scripts.com, js-eu1.hsadspixel.net, js-eu1.hscollectedforms.net, js-eu1.usemessages.com, js.hs-analytics.net, px.ads.linkedin.com, region1.analytics.google.com, snap.licdn.com, static.hsappstatic.net, stats.g.doubleclick.net, unpkg.com, www.clickcease.com, www.google-analytics.com, www.google.com, www.google.de, www.googleadservices.com, www.googletagmanager.com, www.gstatic.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.802Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.callhandling.co.uk/about/subprocessors_list/",
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/legal/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.802Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.callhandling.co.uk/privacy-policy/",
      "addresses_checked": [
        {
          "url": "https://callhandling.co.uk/legal/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:03:46.802Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://www.callhandling.co.uk/privacy-policy/",
      "measured_on": "2026-09-13T12:03:46.802Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "clickcease.com",
      "subject": null,
      "quote": "www.clickcease.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "doubleclick.net",
      "subject": null,
      "quote": "ad.doubleclick.net, stats.g.doubleclick.net",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google-analytics.com",
      "subject": null,
      "quote": "www.google-analytics.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.com",
      "subject": null,
      "quote": "region1.analytics.google.com, www.google.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.de",
      "subject": null,
      "quote": "www.google.de",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleadservices.com",
      "subject": null,
      "quote": "www.googleadservices.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "fonts.googleapis.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gstatic.com",
      "subject": null,
      "quote": "fonts.gstatic.com, www.gstatic.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-analytics.net",
      "subject": null,
      "quote": "js.hs-analytics.net",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-banner.com",
      "subject": null,
      "quote": "js-eu1.hs-banner.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-scripts.com",
      "subject": null,
      "quote": "js-eu1.hs-scripts.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsadspixel.net",
      "subject": null,
      "quote": "js-eu1.hsadspixel.net",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsappstatic.net",
      "subject": null,
      "quote": "static.hsappstatic.net",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hscollectedforms.net",
      "subject": null,
      "quote": "forms-eu1.hscollectedforms.net, js-eu1.hscollectedforms.net",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsforms.com",
      "subject": null,
      "quote": "forms-eu1.hsforms.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubapi.com",
      "subject": null,
      "quote": "api-eu1.hubapi.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubspot.com",
      "subject": null,
      "quote": "api-eu1.hubspot.com, app-eu1.hubspot.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "licdn.com",
      "subject": null,
      "quote": "snap.licdn.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "linkedin.com",
      "subject": null,
      "quote": "px.ads.linkedin.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "unpkg.com",
      "subject": null,
      "quote": "unpkg.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "usemessages.com",
      "subject": null,
      "quote": "js-eu1.usemessages.com",
      "source_url": "https://callhandling.co.uk/",
      "measured_on": "2026-09-13T12:03:46.801Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "https://www.callhandling.co.uk/about/subprocessors_list/",
      "measured_on": "2026-09-13T12:03:46.799Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "salesforce",
      "subject": null,
      "quote": "Salesforce",
      "source_url": "https://www.callhandling.co.uk/about/subprocessors_list/",
      "measured_on": "2026-09-13T12:03:46.799Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "zendesk",
      "subject": null,
      "quote": "Zendesk",
      "source_url": "https://www.callhandling.co.uk/about/subprocessors_list/",
      "measured_on": "2026-09-13T12:03:46.799Z"
    }
  ]
}