{
  "generated_from": "https://saas-ranking.com/contact-center/callhippo",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r83.103592",
  "snapshot_run": 83,
  "score_version": "v1",
  "vendor": {
    "name": "CallHippo",
    "domain": "callhippo.com"
  },
  "category": {
    "slug": "contact-center",
    "name": "Contact centre"
  },
  "score": 59,
  "band": "C",
  "measured": 11,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://callhippo.com/privacy/dpa/",
      "addresses_checked": [
        {
          "url": "https://callhippo.com/legal/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.502Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhippo.com/legal/subprocessors",
          "result": "blocked or unavailable (HTTP 403)"
        },
        {
          "url": "https://callhippo.com/subprocessors",
          "result": "blocked or unavailable (HTTP 403)"
        },
        {
          "url": "https://callhippo.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/trust/subprocessors",
          "result": "blocked or unavailable (HTTP 403)"
        },
        {
          "url": "https://callhippo.com/privacy/subprocessors",
          "result": "blocked or unavailable (HTTP 403)"
        },
        {
          "url": "https://callhippo.com/legal/subprocessor-list",
          "result": "blocked or unavailable (HTTP 403)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.502Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://callhippo.com/privacy/",
      "addresses_checked": [
        {
          "url": "https://callhippo.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhippo.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/legal/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.502Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.callhippo.com/",
          "result": "The name \"status.callhippo.com\" could not be resolved."
        },
        {
          "url": "https://callhippo.com/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.503Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://callhippo.com/pricing/",
      "addresses_checked": [
        {
          "url": "https://callhippo.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.503Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://callhippo.com/security/",
      "addresses_checked": [
        {
          "url": "https://callhippo.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.503Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhippo.com/legal/sla",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhippo.com/sla",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhippo.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/trust/sla",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhippo.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.503Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://callhippo.com/",
      "addresses_checked": [
        {
          "url": "http://callhippo.com/",
          "result": "redirects to https://callhippo.com/"
        },
        {
          "url": "https://callhippo.com/",
          "result": "HSTS max-age=15552000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhippo.com/",
          "result": "third-party requests before any interaction: a.omappapi.com, ad.doubleclick.net, alb.reddit.com, api.omappapi.com, bat.bing.com, bat.bing.net, bzr.openai.com, bzrcdn.openai.com, capi-automation.s3.us-east-2.amazonaws.com, connect.facebook.net, d1x9dsge91xf6g.cloudfront.net, forms.hscollectedforms.net, forms.hsforms.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hscollectedforms.net, lg.hyr.so, px.ads.linkedin.com, region1.analytics.google.com, scripts.clarity.ms, snap.licdn.com, stats.g.doubleclick.net, www.clarity.ms, www.facebook.com, www.google.com, www.google.de, www.googletagmanager.com, www.redditstatic.com, z.clarity.ms"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhippo.com/.well-known/security.txt",
          "result": "blocked or unavailable (HTTP 403)"
        }
      ],
      "note": "The vendor’s server blocked or rate-limited our crawler, so this was not measured.",
      "measured_on": "2026-09-13T12:31:49.505Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://callhippo.com/privacy/dpa/",
      "addresses_checked": [
        {
          "url": "https://callhippo.com/legal/subprocessors",
          "result": "blocked or unavailable (HTTP 403)"
        },
        {
          "url": "https://callhippo.com/subprocessors",
          "result": "blocked or unavailable (HTTP 403)"
        },
        {
          "url": "https://callhippo.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/legal/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.505Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callhippo.com/legal/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhippo.com/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhippo.com/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/legal/privacy-notice",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callhippo.com/trust/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callhippo.com/datenschutz",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T12:31:49.505Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "india",
      "subject": null,
      "quote": "Your Personal Information may be transferred across national borders because, We have servers located in the United States of America and India, and the companies We hire to help Us run Our business m...",
      "source_url": "https://callhippo.com/privacy/",
      "measured_on": "2026-09-13T12:31:49.502Z"
    },
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "Your Personal Information may be transferred across national borders because, We have servers located in the United States of America and India, and the companies We hire to help Us run Our business m...",
      "source_url": "https://callhippo.com/privacy/",
      "measured_on": "2026-09-13T12:31:49.502Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "amazonaws.com",
      "subject": null,
      "quote": "capi-automation.s3.us-east-2.amazonaws.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bing.com",
      "subject": null,
      "quote": "bat.bing.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bing.net",
      "subject": null,
      "quote": "bat.bing.net",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "clarity.ms",
      "subject": null,
      "quote": "scripts.clarity.ms, www.clarity.ms, z.clarity.ms",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudfront.net",
      "subject": null,
      "quote": "d1x9dsge91xf6g.cloudfront.net",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "doubleclick.net",
      "subject": null,
      "quote": "ad.doubleclick.net, stats.g.doubleclick.net",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "facebook.com",
      "subject": null,
      "quote": "www.facebook.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "facebook.net",
      "subject": null,
      "quote": "connect.facebook.net",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.com",
      "subject": null,
      "quote": "region1.analytics.google.com, www.google.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.de",
      "subject": null,
      "quote": "www.google.de",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-analytics.net",
      "subject": null,
      "quote": "js.hs-analytics.net",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-banner.com",
      "subject": null,
      "quote": "js.hs-banner.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-scripts.com",
      "subject": null,
      "quote": "js.hs-scripts.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hscollectedforms.net",
      "subject": null,
      "quote": "forms.hscollectedforms.net, js.hscollectedforms.net",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsforms.com",
      "subject": null,
      "quote": "forms.hsforms.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hyr.so",
      "subject": null,
      "quote": "lg.hyr.so",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "licdn.com",
      "subject": null,
      "quote": "snap.licdn.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "linkedin.com",
      "subject": null,
      "quote": "px.ads.linkedin.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "omappapi.com",
      "subject": null,
      "quote": "a.omappapi.com, api.omappapi.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "openai.com",
      "subject": null,
      "quote": "bzr.openai.com, bzrcdn.openai.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "reddit.com",
      "subject": null,
      "quote": "alb.reddit.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "redditstatic.com",
      "subject": null,
      "quote": "www.redditstatic.com",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "15552000",
      "subject": null,
      "quote": "max-age=15552000; includeSubDomains; preload",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=15552000; includeSubDomains; preload",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "preload",
      "subject": null,
      "quote": "max-age=15552000; includeSubDomains; preload",
      "source_url": "https://callhippo.com/",
      "measured_on": "2026-09-13T12:31:49.504Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hipaa",
      "subject": "anbieter",
      "quote": "HIPAA Compliance In Cloud Phone Systems CallHippo is now HIPAA compliant.",
      "source_url": "https://callhippo.com/security/",
      "measured_on": "2026-09-13T12:31:49.503Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "anbieter",
      "quote": "Start Free Trial SOC 2 Type II Compliance for Secure Communication CallHippo is now SOC 2 Type II compliant, ensuring that",
      "source_url": "https://callhippo.com/security/",
      "measured_on": "2026-09-13T12:31:49.503Z"
    }
  ]
}