{
  "generated_from": "https://saas-ranking.com/contact-center/callminer",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r83.103592",
  "snapshot_run": 83,
  "score_version": "v1",
  "vendor": {
    "name": "CallMiner",
    "domain": "callminer.com"
  },
  "category": {
    "slug": "contact-center",
    "name": "Contact centre"
  },
  "score": 30,
  "band": "E",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callminer.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.801Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callminer.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.801Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://callminer.com/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://callminer.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://callminer.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.801Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.callminer.com/",
          "result": "The name \"status.callminer.com\" could not be resolved."
        },
        {
          "url": "https://callminer.com/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callminer.com/pricing",
          "result": "reached and rendered, no match"
        },
        {
          "url": "https://callminer.com/pricing/",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/plans",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/en/pricing",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/pricing-plans",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://callminer.com/our-company-security",
      "addresses_checked": [
        {
          "url": "https://callminer.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callminer.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://callminer.com/",
      "addresses_checked": [
        {
          "url": "http://callminer.com/",
          "result": "redirects to https://callminer.com:443/"
        },
        {
          "url": "https://callminer.com/",
          "result": "HSTS max-age=15768000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callminer.com/",
          "result": "third-party requests before any interaction: analytics.ahrefs.com, assets.ctfassets.net, cc.swiftype.com, cdn.jsdelivr.net, consent.trustarc.com, images.ctfassets.net, s.swiftypecdn.com, stackpath.bootstrapcdn.com, stats.g.doubleclick.net, www.google.de, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callminer.com/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://callminer.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://callminer.com/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://callminer.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://callminer.com/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T10:24:05.803Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "australia",
      "subject": null,
      "quote": "We maintain servers and systems hosted by other service providers including but not limited to servers and systems located in the United Kingdom, the EEA, Australia, Canada, and in the United States.",
      "source_url": "https://callminer.com/privacy-policy",
      "measured_on": "2026-09-13T10:24:05.801Z"
    },
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "canada",
      "subject": null,
      "quote": "We maintain servers and systems hosted by other service providers including but not limited to servers and systems located in the United Kingdom, the EEA, Australia, Canada, and in the United States.",
      "source_url": "https://callminer.com/privacy-policy",
      "measured_on": "2026-09-13T10:24:05.801Z"
    },
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "european-economic-area",
      "subject": null,
      "quote": "We maintain servers and systems hosted by other service providers including but not limited to servers and systems located in the United Kingdom, the EEA, Australia, Canada, and in the United States.",
      "source_url": "https://callminer.com/privacy-policy",
      "measured_on": "2026-09-13T10:24:05.801Z"
    },
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "We maintain servers and systems hosted by other service providers including but not limited to servers and systems located in the United Kingdom, the EEA, Australia, Canada, and in the United States.",
      "source_url": "https://callminer.com/privacy-policy",
      "measured_on": "2026-09-13T10:24:05.801Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@callminer.com",
      "source_url": "https://callminer.com/privacy-policy",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "ahrefs.com",
      "subject": null,
      "quote": "analytics.ahrefs.com",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bootstrapcdn.com",
      "subject": null,
      "quote": "stackpath.bootstrapcdn.com",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "ctfassets.net",
      "subject": null,
      "quote": "assets.ctfassets.net, images.ctfassets.net",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "doubleclick.net",
      "subject": null,
      "quote": "stats.g.doubleclick.net",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.de",
      "subject": null,
      "quote": "www.google.de",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "jsdelivr.net",
      "subject": null,
      "quote": "cdn.jsdelivr.net",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "swiftype.com",
      "subject": null,
      "quote": "cc.swiftype.com",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "swiftypecdn.com",
      "subject": null,
      "quote": "s.swiftypecdn.com",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "trustarc.com",
      "subject": null,
      "quote": "consent.trustarc.com",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "15768000",
      "subject": null,
      "quote": "max-age=15768000; includeSubDomains; preload",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=15768000; includeSubDomains; preload",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "preload",
      "subject": null,
      "quote": "max-age=15768000; includeSubDomains; preload",
      "source_url": "https://callminer.com/",
      "measured_on": "2026-09-13T10:24:05.803Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hipaa",
      "subject": "erwaehnt",
      "quote": "in place to meet the legal requirements of the Health Insurance Portability and Accountability Act (HIPAA).",
      "source_url": "https://callminer.com/our-company-security",
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hitrust",
      "subject": "anbieter",
      "quote": "To this end, CallMiner undergoes a rigorous testing schedule to verify SOC 2 Type II, FISMA, HITRUST, ISO 271001:2022 certification and PCI DSS controls and compliance through an independent third-par",
      "source_url": "https://callminer.com/our-company-security",
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27001",
      "subject": "erwaehnt",
      "quote": "ISO 27001 is the world's best-known standard for information security management systems (ISMS).",
      "source_url": "https://callminer.com/our-company-security",
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "pci-dss",
      "subject": "dienstleister",
      "quote": "igorous testing schedule to verify SOC 2 Type II, FISMA, HITRUST, ISO 271001:2022 certification and PCI DSS controls and compliance through an independent third-party audit conducted by KirkpatrickPri...",
      "source_url": "https://callminer.com/our-company-security",
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2",
      "subject": "dienstleister",
      "quote": "SOC 2 engagements show strong commitment to deliver high quality services to our clients by demonstrating",
      "source_url": "https://callminer.com/our-company-security",
      "measured_on": "2026-09-13T10:24:05.802Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "anbieter",
      "quote": "To this end, CallMiner undergoes a rigorous testing schedule to verify SOC 2 Type II, FISMA, HITRUST, ISO 271001:2022 certification and PCI DSS controls and compliance through",
      "source_url": "https://callminer.com/our-company-security",
      "measured_on": "2026-09-13T10:24:05.802Z"
    }
  ]
}