{
  "generated_from": "https://saas-ranking.com/contact-center/odigo",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r6.60658",
  "snapshot_run": 6,
  "score_version": "v1",
  "vendor": {
    "name": "Odigo",
    "domain": "odigo.com"
  },
  "category": {
    "slug": "contact-center",
    "name": "Contact centre"
  },
  "score": 17,
  "band": "F",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.185Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.187Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://odigo.com/privacy-policy/",
      "addresses_checked": [
        {
          "url": "https://odigo.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.188Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.odigo.com/",
          "result": "The name \"status.odigo.com\" could not be resolved."
        },
        {
          "url": "https://odigo.com/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.191Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/pricing",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/pricing/",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/plans",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/en/pricing",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/pricing-plans",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.192Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.odigo.com/",
          "result": "The name \"trust.odigo.com\" could not be resolved."
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.192Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.193Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://odigo.com/",
          "result": "redirects to https://odigo.com/"
        },
        {
          "url": "https://odigo.com/",
          "result": "no HSTS header"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.193Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/",
          "result": "third-party requests before any interaction: consent.cookiebot.com, consentcdn.cookiebot.com, mobile.events.data.microsoft.com, rdrect-fra1.mkt.dynamics.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.194Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.196Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://odigo.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.197Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://odigo.com/privacy-policy/",
      "addresses_checked": [
        {
          "url": "https://odigo.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://odigo.com/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T04:20:29.197Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "european-union",
      "subject": null,
      "quote": "ollowing entities may have access to your personal data: WPVIP Inc (Automaticc Inc) is in charge of hosting the website. The servers are located outside the European Union.",
      "source_url": "https://odigo.com/privacy-policy/",
      "measured_on": "2026-09-04T04:20:29.190Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "dpo",
      "source_url": "https://odigo.com/privacy-policy/",
      "measured_on": "2026-09-04T04:20:29.198Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@odigo.com",
      "source_url": "https://odigo.com/privacy-policy/",
      "measured_on": "2026-09-04T04:20:29.198Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cookiebot.com",
      "subject": null,
      "quote": "consent.cookiebot.com, consentcdn.cookiebot.com",
      "source_url": "https://odigo.com/",
      "measured_on": "2026-09-04T04:20:29.195Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "dynamics.com",
      "subject": null,
      "quote": "rdrect-fra1.mkt.dynamics.com",
      "source_url": "https://odigo.com/",
      "measured_on": "2026-09-04T04:20:29.195Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "microsoft.com",
      "subject": null,
      "quote": "mobile.events.data.microsoft.com",
      "source_url": "https://odigo.com/",
      "measured_on": "2026-09-04T04:20:29.195Z"
    }
  ]
}