{
  "generated_from": "https://saas-ranking.com/contact-center/vcc-live",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r6.60658",
  "snapshot_run": 6,
  "score_version": "v1",
  "vendor": {
    "name": "VCC Live",
    "domain": "vcc.live"
  },
  "category": {
    "slug": "contact-center",
    "name": "Contact centre"
  },
  "score": 9,
  "band": "F",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.695Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.704Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://vcc.live/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.707Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.vcc.live/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://vcc.live/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.712Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/pricing",
          "result": "reached and rendered, no match"
        },
        {
          "url": "https://vcc.live/pricing/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://vcc.live/plans",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/en/pricing",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/pricing-plans",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.715Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.vcc.live/",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.716Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.717Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://vcc.live/",
      "addresses_checked": [
        {
          "url": "http://vcc.live/",
          "result": "redirects to https://vcc.live/"
        },
        {
          "url": "https://vcc.live/",
          "result": "HSTS max-age=2592000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.721Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/",
          "result": "third-party requests before any interaction: addevent.com, api.storylane.io, app-pages.storylane.io, app.storylane.io, assets.storylane.io, c.ba.cs.hotjar.io, cdn.addevent.com, consent.cookiebot.com, consentcdn.cookiebot.com, fonts.googleapis.com, fonts.gstatic.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hubspot.com, k.ba.cs.hotjar.io, pagead2.googlesyndication.com, region1.google-analytics.com, sc.lfeeder.com, serve.albacross.com, snap.licdn.com, static.hotjar.com, t.cs.hotjar.io, tr-rc.lfeeder.com, widget.captiwate.com, www.addevent.com, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.728Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.738Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.742Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vcc.live/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://vcc.live/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/legal/privacy-notice",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/trust/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vcc.live/datenschutz",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:20:05.744Z"
    }
  ],
  "details": [
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "addevent.com",
      "subject": null,
      "quote": "addevent.com, cdn.addevent.com, www.addevent.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "albacross.com",
      "subject": null,
      "quote": "serve.albacross.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "captiwate.com",
      "subject": null,
      "quote": "widget.captiwate.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cookiebot.com",
      "subject": null,
      "quote": "consent.cookiebot.com, consentcdn.cookiebot.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google-analytics.com",
      "subject": null,
      "quote": "region1.google-analytics.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "fonts.googleapis.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googlesyndication.com",
      "subject": null,
      "quote": "pagead2.googlesyndication.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gstatic.com",
      "subject": null,
      "quote": "fonts.gstatic.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hotjar.com",
      "subject": null,
      "quote": "static.hotjar.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hotjar.io",
      "subject": null,
      "quote": "c.ba.cs.hotjar.io, k.ba.cs.hotjar.io, t.cs.hotjar.io",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-analytics.net",
      "subject": null,
      "quote": "js.hs-analytics.net",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-banner.com",
      "subject": null,
      "quote": "js.hs-banner.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-scripts.com",
      "subject": null,
      "quote": "js.hs-scripts.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubspot.com",
      "subject": null,
      "quote": "js.hubspot.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "lfeeder.com",
      "subject": null,
      "quote": "sc.lfeeder.com, tr-rc.lfeeder.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "licdn.com",
      "subject": null,
      "quote": "snap.licdn.com",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "storylane.io",
      "subject": null,
      "quote": "api.storylane.io, app-pages.storylane.io, app.storylane.io, assets.storylane.io",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.729Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "2592000",
      "subject": null,
      "quote": "max-age=2592000; includeSubdomains;",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.722Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=2592000; includeSubdomains;",
      "source_url": "https://vcc.live/",
      "measured_on": "2026-09-04T06:20:05.722Z"
    }
  ]
}