{
  "generated_from": "https://saas-ranking.com/conversational-ai/messagebird",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "MessageBird",
    "domain": "bird.com"
  },
  "category": {
    "slug": "conversational-ai",
    "name": "Conversational AI"
  },
  "score": 65,
  "band": "C",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://bird.com/legal/dpa",
      "addresses_checked": [
        {
          "url": "https://bird.com/legal/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.279Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "https://bird.com/legal/subprocessors",
      "addresses_checked": [
        {
          "url": "https://bird.com/legal/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.280Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://bird.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://bird.com/trust",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://bird.com/legal/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://bird.com/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://bird.com/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://bird.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://bird.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-05T07:10:58.281Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.bird.com/",
      "addresses_checked": [
        {
          "url": "https://status.bird.com/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.282Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://bird.com/pricing",
          "result": "reached and rendered, no match"
        },
        {
          "url": "https://bird.com/pricing/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://bird.com/plans",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://bird.com/en/pricing",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://bird.com/pricing-plans",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.282Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://trust.bird.com/",
      "addresses_checked": [
        {
          "url": "https://bird.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://bird.com/trust",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.283Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://bird.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://bird.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://bird.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://bird.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://bird.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://bird.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.284Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://bird.com/",
      "addresses_checked": [
        {
          "url": "http://bird.com/",
          "result": "redirects to https://bird.com/"
        },
        {
          "url": "https://bird.com/",
          "result": "HSTS max-age=63072000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.285Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://bird.com/",
          "result": "third-party requests before any interaction: analytics.ahrefs.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.286Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "found",
      "source_url": "https://bird.com/.well-known/security.txt",
      "addresses_checked": [
        {
          "url": "https://bird.com/.well-known/security.txt",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.288Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://bird.com/legal/subprocessors",
      "addresses_checked": [
        {
          "url": "https://bird.com/legal/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.289Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://bird.com/legal/privacy",
      "addresses_checked": [
        {
          "url": "https://bird.com/legal/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:10:58.290Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://bird.com/legal/privacy",
      "measured_on": "2026-09-05T07:10:58.290Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@bird.com",
      "source_url": "https://bird.com/legal/privacy",
      "measured_on": "2026-09-05T07:10:58.290Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "ahrefs.com",
      "subject": null,
      "quote": "analytics.ahrefs.com",
      "source_url": "https://bird.com/",
      "measured_on": "2026-09-05T07:10:58.287Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "63072000",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains; preload",
      "source_url": "https://bird.com/",
      "measured_on": "2026-09-05T07:10:58.285Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains; preload",
      "source_url": "https://bird.com/",
      "measured_on": "2026-09-05T07:10:58.285Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "preload",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains; preload",
      "source_url": "https://bird.com/",
      "measured_on": "2026-09-05T07:10:58.285Z"
    },
    {
      "key": "security_txt_ablauf",
      "name": "security.txt expiry",
      "value": "2027-06-17",
      "subject": null,
      "quote": "Expires: 2027-06-17T00:00:00.000Z",
      "source_url": "https://bird.com/.well-known/security.txt",
      "measured_on": "2026-09-05T07:10:58.288Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "https://bird.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:10:58.280Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "google-cloud",
      "subject": null,
      "quote": "Google Cloud",
      "source_url": "https://bird.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:10:58.280Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "microsoft-azure",
      "subject": null,
      "quote": "Microsoft Azure",
      "source_url": "https://bird.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:10:58.280Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "sentry",
      "subject": null,
      "quote": "Sentry",
      "source_url": "https://bird.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:10:58.280Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "twilio",
      "subject": null,
      "quote": "Twilio",
      "source_url": "https://bird.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:10:58.280Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hipaa",
      "subject": "anbieter",
      "quote": "Compliance CCPA CPRA EU-US DPF GDPR HIPAA ISO/IEC 27001:2022 PDPA PIPEDA SOC 2 Type 2 SOC 3 Standard Contractual Clause (SCC) UK Extension to",
      "source_url": "https://trust.bird.com/",
      "measured_on": "2026-09-05T07:10:58.283Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27001",
      "subject": "anbieter",
      "quote": "Compliance CCPA CPRA EU-US DPF GDPR HIPAA ISO/IEC 27001:2022 PDPA PIPEDA SOC 2 Type 2 SOC 3 Standard Contractual Clause (SCC) UK Extension to EU-US DPF UK",
      "source_url": "https://trust.bird.com/",
      "measured_on": "2026-09-05T07:10:58.283Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "anbieter",
      "quote": "Compliance CCPA CPRA EU-US DPF GDPR HIPAA ISO/IEC 27001:2022 PDPA PIPEDA SOC 2 Type 2 SOC 3 Standard Contractual Clause (SCC) UK Extension to EU-US DPF UK GDPR Documents Get acce",
      "source_url": "https://trust.bird.com/",
      "measured_on": "2026-09-05T07:10:58.283Z"
    }
  ]
}