{
  "generated_from": "https://saas-ranking.com/conversational-ai/sendbird",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "Sendbird",
    "domain": "sendbird.com"
  },
  "category": {
    "slug": "conversational-ai",
    "name": "Conversational AI"
  },
  "score": 52,
  "band": "D",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendbird.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/dpa",
          "result": "Not the expected content type but \"application/pdf\"."
        },
        {
          "url": "https://sendbird.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.120Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "https://sendbird.com/sub-processors",
      "addresses_checked": [
        {
          "url": "https://sendbird.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/sub-processors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.121Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://sendbird.com/privacy",
      "addresses_checked": [
        {
          "url": "https://sendbird.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://sendbird.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.sendbird.com/",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendbird.com/status",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://sendbird.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-05T04:48:45.123Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendbird.com/pricing",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/pricing/",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/plans",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/en/pricing",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/pricing-plans",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.124Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://sendbird.com/security",
      "addresses_checked": [
        {
          "url": "https://sendbird.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.125Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendbird.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.126Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://sendbird.com/",
      "addresses_checked": [
        {
          "url": "http://sendbird.com/",
          "result": "redirects to https://sendbird.com/"
        },
        {
          "url": "https://sendbird.com/",
          "result": "HSTS max-age=63072000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.126Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendbird.com/",
          "result": "third-party requests before any interaction: cdn.bizible.com, cdn.bizibly.com, cdn.cookielaw.org, dev.visualwebsiteoptimizer.com, geolocation.onetrust.com, sendbird.imgix.net"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.127Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendbird.com/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.129Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://sendbird.com/sub-processors",
      "addresses_checked": [
        {
          "url": "https://sendbird.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/sub-processors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.129Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://sendbird.com/privacy",
      "addresses_checked": [
        {
          "url": "https://sendbird.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sendbird.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:48:45.131Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "International data transfers All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which...",
      "source_url": "https://sendbird.com/privacy",
      "measured_on": "2026-09-05T04:48:45.123Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@sendbird.com",
      "source_url": "https://sendbird.com/privacy",
      "measured_on": "2026-09-05T04:48:45.132Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bizible.com",
      "subject": null,
      "quote": "cdn.bizible.com",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.128Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bizibly.com",
      "subject": null,
      "quote": "cdn.bizibly.com",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.128Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cookielaw.org",
      "subject": null,
      "quote": "cdn.cookielaw.org",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.128Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "imgix.net",
      "subject": null,
      "quote": "sendbird.imgix.net",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.128Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "onetrust.com",
      "subject": null,
      "quote": "geolocation.onetrust.com",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.128Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "visualwebsiteoptimizer.com",
      "subject": null,
      "quote": "dev.visualwebsiteoptimizer.com",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.128Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "63072000",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains; preload",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.127Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains; preload",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.127Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "preload",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains; preload",
      "source_url": "https://sendbird.com/",
      "measured_on": "2026-09-05T04:48:45.127Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "https://sendbird.com/sub-processors",
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "atlassian",
      "subject": null,
      "quote": "Atlassian",
      "source_url": "https://sendbird.com/sub-processors",
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "datadog",
      "subject": null,
      "quote": "Datadog",
      "source_url": "https://sendbird.com/sub-processors",
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "microsoft-azure",
      "subject": null,
      "quote": "Microsoft Azure",
      "source_url": "https://sendbird.com/sub-processors",
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "salesforce",
      "subject": null,
      "quote": "Salesforce",
      "source_url": "https://sendbird.com/sub-processors",
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "stripe",
      "subject": null,
      "quote": "Stripe",
      "source_url": "https://sendbird.com/sub-processors",
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "twilio",
      "subject": null,
      "quote": "Twilio",
      "source_url": "https://sendbird.com/sub-processors",
      "measured_on": "2026-09-05T04:48:45.122Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hipaa",
      "subject": "erwaehnt",
      "quote": "These frameworks include but are not limited to GDPR, CCPA, HIPAA, and SOC 2 Type 2.",
      "source_url": "https://sendbird.com/security",
      "measured_on": "2026-09-05T04:48:45.125Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "erwaehnt",
      "quote": "These frameworks include but are not limited to GDPR, CCPA, HIPAA, and SOC 2 Type 2.",
      "source_url": "https://sendbird.com/security",
      "measured_on": "2026-09-05T04:48:45.125Z"
    }
  ]
}