{
  "generated_from": "https://saas-ranking.com/conversational-ai/sinch",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "Sinch",
    "domain": "sinch.com"
  },
  "category": {
    "slug": "conversational-ai",
    "name": "Conversational AI"
  },
  "score": 57,
  "band": "C",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/data-processing-agreement/",
      "addresses_checked": [
        {
          "url": "https://sinch.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/data-processing-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.684Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sinch.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.686Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sinch.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://sinch.com/trust",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://sinch.com/legal/privacy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sinch.com/privacy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sinch.com/privacy-policy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sinch.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/privacy-policy",
          "result": "found, but behind a sign-in"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-05T06:54:51.686Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.sinch.com/",
      "addresses_checked": [
        {
          "url": "https://status.sinch.com/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.686Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://sinch.com/voice/pricing/",
      "addresses_checked": [
        {
          "url": "https://sinch.com/pricing",
          "result": "reached and rendered, no match"
        },
        {
          "url": "https://sinch.com/pricing/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://sinch.com/plans",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/en/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.687Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://sinch.com/voice/security/",
      "addresses_checked": [
        {
          "url": "https://sinch.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.688Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sinch.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.689Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://sinch.com/",
      "addresses_checked": [
        {
          "url": "http://sinch.com/",
          "result": "redirects to https://sinch.com/"
        },
        {
          "url": "https://sinch.com/",
          "result": "HSTS max-age=63072000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.691Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sinch.com/",
          "result": "third-party requests before any interaction: i.vimeocdn.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.692Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sinch.com/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.692Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://sinch.com/legal/terms-and-conditions/other-sinch-terms-conditions/data-processing-agreement/",
      "addresses_checked": [
        {
          "url": "https://sinch.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://sinch.com/legal/data-processing-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.693Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://sinch.com/legal/privacy-notice/",
      "addresses_checked": [
        {
          "url": "https://sinch.com/legal/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:54:51.694Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://sinch.com/legal/privacy-notice/",
      "measured_on": "2026-09-05T06:54:51.695Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@sinch.com",
      "source_url": "https://sinch.com/legal/privacy-notice/",
      "measured_on": "2026-09-05T06:54:51.695Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "vimeocdn.com",
      "subject": null,
      "quote": "i.vimeocdn.com",
      "source_url": "https://sinch.com/",
      "measured_on": "2026-09-05T06:54:51.692Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "63072000",
      "subject": null,
      "quote": "max-age=63072000",
      "source_url": "https://sinch.com/",
      "measured_on": "2026-09-05T06:54:51.691Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27001",
      "subject": "unklar",
      "quote": "Stay globally compliant Easily meet ISO 27001, SOC 2, GDPR, CCPA, and STIR/SHAKEN requirements and make vendor reviews and audits simple.",
      "source_url": "https://sinch.com/voice/security/",
      "measured_on": "2026-09-05T06:54:51.688Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2",
      "subject": "unklar",
      "quote": "Stay globally compliant Easily meet ISO 27001, SOC 2, GDPR, CCPA, and STIR/SHAKEN requirements and make vendor reviews and audits simple.",
      "source_url": "https://sinch.com/voice/security/",
      "measured_on": "2026-09-05T06:54:51.688Z"
    }
  ]
}