{
  "generated_from": "https://saas-ranking.com/creative-review/userback",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "Userback",
    "domain": "userback.io"
  },
  "category": {
    "slug": "creative-review",
    "name": "Creative review and approval"
  },
  "score": 57,
  "band": "C",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://userback.io/dpa/",
      "addresses_checked": [
        {
          "url": "https://userback.io/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.463Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://userback.io/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.464Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://userback.io/privacy/",
      "addresses_checked": [
        {
          "url": "https://userback.io/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://userback.io/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.465Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.userback.io/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://userback.io/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.467Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://userback.io/pricing/",
      "addresses_checked": [
        {
          "url": "https://userback.io/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.468Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://userback.io/security/",
      "addresses_checked": [
        {
          "url": "https://userback.io/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.468Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://userback.io/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.470Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://userback.io/",
      "addresses_checked": [
        {
          "url": "http://userback.io/",
          "result": "redirects to https://userback.io/"
        },
        {
          "url": "https://userback.io/",
          "result": "HSTS max-age=31536000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.471Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://userback.io/",
          "result": "third-party requests before any interaction: region1.google-analytics.com, tracking-api.g2.com, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.471Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://userback.io/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.473Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://userback.io/dpa/",
      "addresses_checked": [
        {
          "url": "https://userback.io/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.474Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://userback.io/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://userback.io/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/legal/privacy-notice",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/trust/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userback.io/datenschutz",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:18:00.475Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "australia",
      "subject": null,
      "quote": "Our primary data hosting is provided by AWS in the United States. Data may be transferred to the United States, Australia, and other countries where our service providers operate.",
      "source_url": "https://userback.io/privacy/",
      "measured_on": "2026-09-05T04:18:00.465Z"
    },
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "Our primary data hosting is provided by AWS in the United States.",
      "source_url": "https://userback.io/privacy/",
      "measured_on": "2026-09-05T04:18:00.465Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "g2.com",
      "subject": null,
      "quote": "tracking-api.g2.com",
      "source_url": "https://userback.io/",
      "measured_on": "2026-09-05T04:18:00.472Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google-analytics.com",
      "subject": null,
      "quote": "region1.google-analytics.com",
      "source_url": "https://userback.io/",
      "measured_on": "2026-09-05T04:18:00.472Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://userback.io/",
      "measured_on": "2026-09-05T04:18:00.472Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "31536000",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains",
      "source_url": "https://userback.io/",
      "measured_on": "2026-09-05T04:18:00.471Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains",
      "source_url": "https://userback.io/",
      "measured_on": "2026-09-05T04:18:00.471Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "fedramp",
      "subject": "erwaehnt",
      "quote": "ird-party, top-tier datacenter that maintains several industry-recognized certifications, including FedRAMP, ISO, SOC, PCI, and more.",
      "source_url": "https://userback.io/security/",
      "measured_on": "2026-09-05T04:18:00.468Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hipaa",
      "subject": "anbieter",
      "quote": "provider is also compliant with numerous regulations, privacy standards, and frameworks, including HIPAA, HITECH, GLBA, the EU Data Protection Directive, EU-US Privacy Shield, FISMA, and more than 30....",
      "source_url": "https://userback.io/security/",
      "measured_on": "2026-09-05T04:18:00.468Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "anbieter",
      "quote": "Compliance Userback is SOC 2 Type II compliant, verified through independent third-party audits of our security controls and pra",
      "source_url": "https://userback.io/security/",
      "measured_on": "2026-09-05T04:18:00.468Z"
    }
  ]
}