{
  "generated_from": "https://saas-ranking.com/customer-communities/twist",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "Twist",
    "domain": "twist.com"
  },
  "category": {
    "slug": "customer-communities",
    "name": "Customer communities"
  },
  "score": 39,
  "band": "E",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://twist.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.449Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://twist.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.453Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.todoist.com/privacy",
      "addresses_checked": [
        {
          "url": "https://twist.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://twist.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.454Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.twist.com/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://twist.com/status",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://twist.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-05T06:16:58.456Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://twist.com/pricing",
      "addresses_checked": [
        {
          "url": "https://twist.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.458Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://twist.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://twist.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.twist.com/",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.459Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://twist.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.460Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://twist.com/",
      "addresses_checked": [
        {
          "url": "http://twist.com/",
          "result": "redirects to https://twist.com/"
        },
        {
          "url": "https://twist.com/",
          "result": "HSTS max-age=31536000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.461Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://twist.com/",
          "result": "third-party requests before any interaction: cdn.requestmetrics.com, www.youtube.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.463Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "found",
      "source_url": "https://twist.com/.well-known/security.txt",
      "addresses_checked": [
        {
          "url": "https://twist.com/.well-known/security.txt",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.465Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://twist.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.467Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.todoist.com/privacy",
      "addresses_checked": [
        {
          "url": "https://twist.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://twist.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:16:58.468Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "european-economic-area",
      "subject": null,
      "quote": "for storage and processing. We may transfer Information from the EEA or the UK to the U.S.",
      "source_url": "https://www.todoist.com/privacy",
      "measured_on": "2026-09-05T06:16:58.455Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@doist.com",
      "source_url": "https://www.todoist.com/privacy",
      "measured_on": "2026-09-05T06:16:58.470Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "requestmetrics.com",
      "subject": null,
      "quote": "cdn.requestmetrics.com",
      "source_url": "https://twist.com/",
      "measured_on": "2026-09-05T06:16:58.465Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "youtube.com",
      "subject": null,
      "quote": "www.youtube.com",
      "source_url": "https://twist.com/",
      "measured_on": "2026-09-05T06:16:58.465Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "31536000",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains; preload",
      "source_url": "https://twist.com/",
      "measured_on": "2026-09-05T06:16:58.462Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains; preload",
      "source_url": "https://twist.com/",
      "measured_on": "2026-09-05T06:16:58.462Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "preload",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains; preload",
      "source_url": "https://twist.com/",
      "measured_on": "2026-09-05T06:16:58.462Z"
    },
    {
      "key": "security_txt_ablauf",
      "name": "security.txt expiry",
      "value": "2026-10-01",
      "subject": null,
      "quote": "Expires: 2026-10-01T00:00:00.000Z",
      "source_url": "https://twist.com/.well-known/security.txt",
      "measured_on": "2026-09-05T06:16:58.467Z"
    }
  ]
}