{
  "generated_from": "https://saas-ranking.com/customer-reviews/soci",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r26.92456",
  "snapshot_run": 26,
  "score_version": "v1",
  "vendor": {
    "name": "SOCi",
    "domain": "soci.ai"
  },
  "category": {
    "slug": "customer-reviews",
    "name": "Customer reviews and testimonials"
  },
  "score": 57,
  "band": "C",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "http://www.soci.ai/dpa/",
      "addresses_checked": [
        {
          "url": "https://soci.ai/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.578Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "http://www.soci.ai/subprocessors/",
      "addresses_checked": [
        {
          "url": "https://soci.ai/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.soci.ai/privacy-notice/",
      "addresses_checked": [
        {
          "url": "https://soci.ai/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.soci.ai/",
          "result": "The name \"status.soci.ai\" could not be resolved."
        },
        {
          "url": "https://soci.ai/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://soci.ai/pricing",
          "result": "reached and rendered, no match"
        },
        {
          "url": "https://soci.ai/pricing/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://soci.ai/plans",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/en/pricing",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/pricing-plans",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://soci.ai/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/compliance",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://soci.ai/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.soci.ai/",
          "result": "The name \"trust.soci.ai\" could not be resolved."
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "found",
      "source_url": "http://www.soci.ai/sla/",
      "addresses_checked": [
        {
          "url": "https://soci.ai/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/sla",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://soci.ai/",
          "result": "HTTP 301, no redirect to HTTPS"
        },
        {
          "url": "https://soci.ai/",
          "result": "HSTS max-age=31536000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://soci.ai/",
          "result": "third-party requests before any interaction: api.claydar.com, app.securiti.ai, cdn-prod.securiti.ai, cdn.claydar.com, fonts.googleapis.com, pagead2.googlesyndication.com, region1.google-analytics.com, sociai-www.nyc3.digitaloceanspaces.com, static.claydar.com, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://soci.ai/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.580Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "http://www.soci.ai/dpa/",
      "addresses_checked": [
        {
          "url": "https://soci.ai/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://soci.ai/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.580Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.soci.ai/privacy-notice/",
      "addresses_checked": [
        {
          "url": "https://soci.ai/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://soci.ai/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-06T20:13:02.580Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "You also understand that your Personal Data may be stored in the United States and may be subject to lawful requests by the courts or law enforcement authorities in the United St",
      "source_url": "https://www.soci.ai/privacy-notice/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://www.soci.ai/privacy-notice/",
      "measured_on": "2026-09-06T20:13:02.580Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "claydar.com",
      "subject": null,
      "quote": "api.claydar.com, cdn.claydar.com, static.claydar.com",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "digitaloceanspaces.com",
      "subject": null,
      "quote": "sociai-www.nyc3.digitaloceanspaces.com",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google-analytics.com",
      "subject": null,
      "quote": "region1.google-analytics.com",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "fonts.googleapis.com",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googlesyndication.com",
      "subject": null,
      "quote": "pagead2.googlesyndication.com",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "securiti.ai",
      "subject": null,
      "quote": "app.securiti.ai, cdn-prod.securiti.ai",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "31536000",
      "subject": null,
      "quote": "max-age=31536000",
      "source_url": "https://soci.ai/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "meldefrist_tage",
      "name": "Subprocessor notice period",
      "value": "30",
      "subject": null,
      "quote": "Right to Object – Customer may object in writing to SOCi’s appointment of a new subcontractor or sub-processor by notifying SOCi in writing within 30 calendar days of receipt of notice in accordance w...",
      "source_url": "http://www.soci.ai/dpa/",
      "measured_on": "2026-09-06T20:13:02.580Z"
    },
    {
      "key": "sla_prozent",
      "name": "Uptime figure",
      "value": "99.5",
      "subject": null,
      "quote": "ILITY SOCi shall use commercially reasonable efforts to maintain the Availability uptime of at least 99.5% of the time during any calendar month, excluding (i) Scheduled Maintenance (as defined below);...",
      "source_url": "http://www.soci.ai/sla/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "atlassian",
      "subject": null,
      "quote": "Atlassian",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "cloudflare",
      "subject": null,
      "quote": "Cloudflare",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "google-cloud",
      "subject": null,
      "quote": "Google Cloud",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "new-relic",
      "subject": null,
      "quote": "New Relic",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "salesforce",
      "subject": null,
      "quote": "Salesforce",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "sendgrid",
      "subject": null,
      "quote": "Sendgrid",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "snowflake",
      "subject": null,
      "quote": "Snowflake",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "twilio",
      "subject": null,
      "quote": "Twilio",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "zendesk",
      "subject": null,
      "quote": "Zendesk",
      "source_url": "http://www.soci.ai/subprocessors/",
      "measured_on": "2026-09-06T20:13:02.579Z"
    }
  ]
}