{
  "generated_from": "https://saas-ranking.com/customer-success/storylane",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "Storylane",
    "domain": "storylane.io"
  },
  "category": {
    "slug": "customer-success",
    "name": "Customer success and onboarding"
  },
  "score": 30,
  "band": "E",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.554Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.557Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/privacy-policy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://storylane.io/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-05T06:17:30.558Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.storylane.io/",
      "addresses_checked": [
        {
          "url": "https://status.storylane.io/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.560Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.storylane.io/plans",
      "addresses_checked": [
        {
          "url": "https://storylane.io/pricing",
          "result": "found (rendered in a browser)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.561Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.storylane.io/",
          "result": "blocked or unavailable (HTTP 403)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.564Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.566Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://storylane.io/",
      "addresses_checked": [
        {
          "url": "http://storylane.io/",
          "result": "redirects to https://storylane.io/"
        },
        {
          "url": "https://storylane.io/",
          "result": "HSTS max-age=31536000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.567Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/",
          "result": "third-party requests before any interaction: ajax.googleapis.com, api.hubapi.com, app.revenuehero.io, cdn.jsdelivr.net, cdn.prod.website-files.com, cdnjs.cloudflare.com, d3e54v103j8qbb.cloudfront.net, fonts.googleapis.com, fonts.gstatic.com, forms.hscollectedforms.net, hubspotv2.use1-marketplace-1p-apps-prod-red.if.webflow.services, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hsadspixel.net, js.hscollectedforms.net, js.hubspot.com, sc.lfeeder.com, tr.lfeeder.com, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.580Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://storylane.io/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.591Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.storylane.io/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://storylane.io/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://storylane.io/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:17:30.594Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://www.storylane.io/privacy-policy",
      "measured_on": "2026-09-05T06:17:30.596Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudflare.com",
      "subject": null,
      "quote": "cdnjs.cloudflare.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudfront.net",
      "subject": null,
      "quote": "d3e54v103j8qbb.cloudfront.net",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "ajax.googleapis.com, fonts.googleapis.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gstatic.com",
      "subject": null,
      "quote": "fonts.gstatic.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-analytics.net",
      "subject": null,
      "quote": "js.hs-analytics.net",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-banner.com",
      "subject": null,
      "quote": "js.hs-banner.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-scripts.com",
      "subject": null,
      "quote": "js.hs-scripts.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsadspixel.net",
      "subject": null,
      "quote": "js.hsadspixel.net",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hscollectedforms.net",
      "subject": null,
      "quote": "forms.hscollectedforms.net, js.hscollectedforms.net",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubapi.com",
      "subject": null,
      "quote": "api.hubapi.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubspot.com",
      "subject": null,
      "quote": "js.hubspot.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "jsdelivr.net",
      "subject": null,
      "quote": "cdn.jsdelivr.net",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "lfeeder.com",
      "subject": null,
      "quote": "sc.lfeeder.com, tr.lfeeder.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "revenuehero.io",
      "subject": null,
      "quote": "app.revenuehero.io",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "webflow.services",
      "subject": null,
      "quote": "hubspotv2.use1-marketplace-1p-apps-prod-red.if.webflow.services",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "website-files.com",
      "subject": null,
      "quote": "cdn.prod.website-files.com",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.574Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "31536000",
      "subject": null,
      "quote": "max-age=31536000",
      "source_url": "https://storylane.io/",
      "measured_on": "2026-09-05T06:17:30.569Z"
    }
  ]
}