{
  "generated_from": "https://saas-ranking.com/email-hosting/startmail",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "StartMail",
    "domain": "startmail.com"
  },
  "category": {
    "slug": "email-hosting",
    "name": "Email hosting"
  },
  "score": 43,
  "band": "D",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://startmail.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.264Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://startmail.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.270Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.startmail.com/privacy",
      "addresses_checked": [
        {
          "url": "https://startmail.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.284Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.startmail.com/",
      "addresses_checked": [
        {
          "url": "https://status.startmail.com/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.286Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.startmail.com/pricing",
      "addresses_checked": [
        {
          "url": "https://startmail.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.286Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://startmail.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.startmail.com/",
          "result": "The name \"trust.startmail.com\" could not be resolved."
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.292Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://startmail.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.292Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://startmail.com/",
      "addresses_checked": [
        {
          "url": "http://startmail.com/",
          "result": "redirects to https://startmail.com/"
        },
        {
          "url": "https://startmail.com/",
          "result": "HSTS max-age=31536000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.292Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://startmail.com/",
          "result": "third-party requests before any interaction: www.datocms-assets.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.302Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.startmail.com/.well-known/security.txt",
      "addresses_checked": [
        {
          "url": "https://startmail.com/.well-known/security.txt",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.304Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://startmail.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.323Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://startmail.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://startmail.com/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/legal/privacy-notice",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/trust/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://startmail.com/datenschutz",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T04:22:29.324Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "european-union",
      "subject": null,
      "quote": "Payment and subscription details are stored in the (cloud) servers used by our payment and subscription management providers, outside of the EU.",
      "source_url": "https://www.startmail.com/privacy",
      "measured_on": "2026-09-05T04:22:29.285Z"
    },
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "netherlands",
      "subject": null,
      "quote": "Location of data StartMail The StartMail databases (containing customer emails which are stored in encrypted user vaults) are located in data centers in the Netherlands.",
      "source_url": "https://www.startmail.com/privacy",
      "measured_on": "2026-09-05T04:22:29.285Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "datocms-assets.com",
      "subject": null,
      "quote": "www.datocms-assets.com",
      "source_url": "https://startmail.com/",
      "measured_on": "2026-09-05T04:22:29.303Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "31536000",
      "subject": null,
      "quote": "max-age=31536000",
      "source_url": "https://startmail.com/",
      "measured_on": "2026-09-05T04:22:29.301Z"
    },
    {
      "key": "security_txt_ablauf",
      "name": "security.txt expiry",
      "value": "2026-11-11",
      "subject": null,
      "quote": "Expires: 2026-11-11T11:11:11z",
      "source_url": "https://www.startmail.com/.well-known/security.txt",
      "measured_on": "2026-09-05T04:22:29.319Z"
    }
  ]
}