{
  "generated_from": "https://saas-ranking.com/email-marketing/sendgrid",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r6.60658",
  "snapshot_run": 6,
  "score_version": "v1",
  "vendor": {
    "name": "SendGrid",
    "domain": "sendgrid.com"
  },
  "category": {
    "slug": "email-marketing",
    "name": "Email marketing"
  },
  "score": 18,
  "band": "F",
  "measured": 11,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/legal/dpa",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/dpa",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/data-processing-agreement",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/data-processing-agreement",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/data-processing-addendum",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/gdpr",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/trust/dpa",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/privacy/dpa",
          "result": "found, but behind a sign-in"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-04T06:23:46.386Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/legal/subprocessors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/subprocessors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/sub-processors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/sub-processors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/trust/subprocessors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/privacy/subprocessors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/subprocessor-list",
          "result": "found, but behind a sign-in"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-04T06:23:46.396Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/security",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/trust",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/privacy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/privacy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/privacy-policy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/compliance",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/privacy-policy",
          "result": "found, but behind a sign-in"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-04T06:23:46.400Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.twilio.com/",
      "addresses_checked": [
        {
          "url": "https://status.sendgrid.com/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:23:46.400Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/pricing",
          "result": "More than 3 redirects."
        },
        {
          "url": "https://sendgrid.com/pricing/",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/plans",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/en/pricing",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/pricing-plans",
          "result": "More than 3 redirects."
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-04T06:23:46.401Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.twilio.com/en-us/security",
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:23:46.401Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/legal/sla",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/sla",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/service-level-agreement",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/trust/sla",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/uptime",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/uptime-sla",
          "result": "found, but behind a sign-in"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-04T06:23:46.402Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://sendgrid.com/",
          "result": "redirects to https://sendgrid.com/"
        },
        {
          "url": "https://sendgrid.com/",
          "result": "no HSTS header"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:23:46.403Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/",
          "result": "third-party requests before any interaction: assets.adobedtm.com, bat.bing.com, cdn.segment.com, connect.facebook.net, consent.trustarc.com, dev.visualwebsiteoptimizer.com, euob.powerrobotflower.com, jscloud.net, obseu.powerrobotflower.com, rum.hlx.page, s.yimg.jp, snap.licdn.com, www.googletagmanager.com, www.twilio.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:23:46.403Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/.well-known/security.txt",
          "result": "blocked or unavailable (HTTP 403)"
        }
      ],
      "note": "The vendor’s server blocked or rate-limited our crawler, so this was not measured.",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/legal/subprocessors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/subprocessors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/sub-processors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/dpa",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/dpa",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/data-processing-agreement",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/trust/subprocessors",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/legal/sub-processors",
          "result": "found, but behind a sign-in"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-04T06:23:46.405Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.twilio.com/en-us/legal/privacy",
      "addresses_checked": [
        {
          "url": "https://sendgrid.com/legal/privacy",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://sendgrid.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:23:46.405Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://www.twilio.com/en-us/legal/privacy",
      "measured_on": "2026-09-04T06:23:46.406Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@twilio.com",
      "source_url": "https://www.twilio.com/en-us/legal/privacy",
      "measured_on": "2026-09-04T06:23:46.406Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "adobedtm.com",
      "subject": null,
      "quote": "assets.adobedtm.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bing.com",
      "subject": null,
      "quote": "bat.bing.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "facebook.net",
      "subject": null,
      "quote": "connect.facebook.net",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hlx.page",
      "subject": null,
      "quote": "rum.hlx.page",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "jscloud.net",
      "subject": null,
      "quote": "jscloud.net",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "licdn.com",
      "subject": null,
      "quote": "snap.licdn.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "powerrobotflower.com",
      "subject": null,
      "quote": "euob.powerrobotflower.com, obseu.powerrobotflower.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "segment.com",
      "subject": null,
      "quote": "cdn.segment.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "trustarc.com",
      "subject": null,
      "quote": "consent.trustarc.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "twilio.com",
      "subject": null,
      "quote": "www.twilio.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "visualwebsiteoptimizer.com",
      "subject": null,
      "quote": "dev.visualwebsiteoptimizer.com",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "yimg.jp",
      "subject": null,
      "quote": "s.yimg.jp",
      "source_url": "https://sendgrid.com/",
      "measured_on": "2026-09-04T06:23:46.404Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hipaa",
      "subject": "unklar",
      "quote": "HIPAA badage AICPA SOC2 logo PCI Compliance logo Coalfire ISO 27018 certification logo Coalfire 27001 cer",
      "source_url": "https://www.twilio.com/en-us/security",
      "measured_on": "2026-09-04T06:23:46.402Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27001",
      "subject": "anbieter",
      "quote": "1 PCI DSS Level 4 Binding Corporate Rules ISO/IEC 27017:2015 certified ISO/IEC 27018:2019 certified ISO/IEC 27001:2013 certified Request Twilio security documentation Request Segment security document...",
      "source_url": "https://www.twilio.com/en-us/security",
      "measured_on": "2026-09-04T06:23:46.402Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27017",
      "subject": "unklar",
      "quote": "cts & services SOC 2, Type II SOC 2, Type I PCI DSS Level 1 PCI DSS Level 4 Binding Corporate Rules ISO/IEC 27017:2015 certified ISO/IEC 27018:2019 certified ISO/IEC 27001:2013 certified Request Twili...",
      "source_url": "https://www.twilio.com/en-us/security",
      "measured_on": "2026-09-04T06:23:46.402Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27018",
      "subject": "unklar",
      "quote": "HIPAA badage AICPA SOC2 logo PCI Compliance logo Coalfire ISO 27018 certification logo Coalfire 27001 certification logo HIPAA Eligible products & services SOC 2, Type",
      "source_url": "https://www.twilio.com/en-us/security",
      "measured_on": "2026-09-04T06:23:46.402Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "pci-dss",
      "subject": "unklar",
      "quote": "o Coalfire 27001 certification logo HIPAA Eligible products & services SOC 2, Type II SOC 2, Type I PCI DSS Level 1 PCI DSS Level 4 Binding Corporate Rules ISO/IEC 27017:2015 certified ISO/IEC 27018:2...",
      "source_url": "https://www.twilio.com/en-us/security",
      "measured_on": "2026-09-04T06:23:46.402Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2",
      "subject": "unklar",
      "quote": "HIPAA badage AICPA SOC2 logo PCI Compliance logo Coalfire ISO 27018 certification logo Coalfire 27001 certification logo HI",
      "source_url": "https://www.twilio.com/en-us/security",
      "measured_on": "2026-09-04T06:23:46.402Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "unklar",
      "quote": "e ISO 27018 certification logo Coalfire 27001 certification logo HIPAA Eligible products & services SOC 2, Type II SOC 2, Type I PCI DSS Level 1 PCI DSS Level 4 Binding Corporate Rules ISO/IEC 27017:2...",
      "source_url": "https://www.twilio.com/en-us/security",
      "measured_on": "2026-09-04T06:23:46.402Z"
    }
  ]
}