{
  "generated_from": "https://saas-ranking.com/field-service-management/servicem8",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r6.60658",
  "snapshot_run": 6,
  "score_version": "v1",
  "vendor": {
    "name": "ServiceM8",
    "domain": "servicem8.com"
  },
  "category": {
    "slug": "field-service-management",
    "name": "Field service management"
  },
  "score": 48,
  "band": "D",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.servicem8.com/dpa",
      "addresses_checked": [
        {
          "url": "https://servicem8.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.548Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://servicem8.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.549Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://servicem8.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://servicem8.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.550Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.servicem8.com/",
          "result": "The name \"status.servicem8.com\" could not be resolved."
        },
        {
          "url": "https://servicem8.com/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.550Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.servicem8.com/pricing",
      "addresses_checked": [
        {
          "url": "https://servicem8.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.550Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://servicem8.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.servicem8.com/",
          "result": "The name \"trust.servicem8.com\" could not be resolved."
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.551Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://servicem8.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.551Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://servicem8.com/",
      "addresses_checked": [
        {
          "url": "http://servicem8.com/",
          "result": "redirects to https://servicem8.com/"
        },
        {
          "url": "https://servicem8.com/",
          "result": "HSTS max-age=63072000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.551Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://servicem8.com/",
          "result": "third-party requests before any interaction: ajax.googleapis.com, analytics-ipv6.tiktokw.us, analytics.tiktok.com, browser.sentry-cdn.com, cdn.prod.website-files.com, connect.facebook.net, d3e54v103j8qbb.cloudfront.net, distillery.wistia.com, edge.fullstory.com, embed-ssl.wistia.com, fast.wistia.com, fonts.googleapis.com, fonts.gstatic.com, pipedream.wistia.com, px.ads.linkedin.com, rs.fullstory.com, snap.licdn.com, www.facebook.com, www.google-analytics.com, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.552Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "found",
      "source_url": "https://servicem8.com/.well-known/security.txt",
      "addresses_checked": [
        {
          "url": "https://servicem8.com/.well-known/security.txt",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.555Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.servicem8.com/dpa",
      "addresses_checked": [
        {
          "url": "https://servicem8.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/dpa",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.556Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.servicem8.com/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://servicem8.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://servicem8.com/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:46:37.557Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@servicem8.com",
      "source_url": "https://www.servicem8.com/privacy-policy",
      "measured_on": "2026-09-04T06:46:37.557Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudfront.net",
      "subject": null,
      "quote": "d3e54v103j8qbb.cloudfront.net",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "facebook.com",
      "subject": null,
      "quote": "www.facebook.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "facebook.net",
      "subject": null,
      "quote": "connect.facebook.net",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "fullstory.com",
      "subject": null,
      "quote": "edge.fullstory.com, rs.fullstory.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google-analytics.com",
      "subject": null,
      "quote": "www.google-analytics.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "ajax.googleapis.com, fonts.googleapis.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gstatic.com",
      "subject": null,
      "quote": "fonts.gstatic.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "licdn.com",
      "subject": null,
      "quote": "snap.licdn.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "linkedin.com",
      "subject": null,
      "quote": "px.ads.linkedin.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "sentry-cdn.com",
      "subject": null,
      "quote": "browser.sentry-cdn.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "tiktok.com",
      "subject": null,
      "quote": "analytics.tiktok.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "tiktokw.us",
      "subject": null,
      "quote": "analytics-ipv6.tiktokw.us",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "website-files.com",
      "subject": null,
      "quote": "cdn.prod.website-files.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "wistia.com",
      "subject": null,
      "quote": "distillery.wistia.com, embed-ssl.wistia.com, fast.wistia.com, pipedream.wistia.com",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.553Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "63072000",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.552Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=63072000; includeSubDomains",
      "source_url": "https://servicem8.com/",
      "measured_on": "2026-09-04T06:46:37.552Z"
    }
  ]
}