{
  "generated_from": "https://saas-ranking.com/incident-management/ohdear",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "OhDear",
    "domain": "ohdear.app"
  },
  "category": {
    "slug": "incident-management",
    "name": "Incident management"
  },
  "score": 61,
  "band": "C",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://ohdear.app/data-processing-agreement",
      "addresses_checked": [
        {
          "url": "https://ohdear.app/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/data-processing-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.206Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "https://ohdear.app/subprocessors",
      "addresses_checked": [
        {
          "url": "https://ohdear.app/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.207Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://ohdear.app/security",
      "addresses_checked": [
        {
          "url": "https://ohdear.app/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.ohdear.app/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://ohdear.app/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.210Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://ohdear.app/pricing",
      "addresses_checked": [
        {
          "url": "https://ohdear.app/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.211Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://ohdear.app/security",
      "addresses_checked": [
        {
          "url": "https://ohdear.app/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.211Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://ohdear.app/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.213Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://ohdear.app/",
          "result": "redirects to https://ohdear.app/"
        },
        {
          "url": "https://ohdear.app/",
          "result": "no HSTS header"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.214Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://ohdear.app/",
          "result": "third-party requests before any interaction: cdn.usefathom.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.215Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "found",
      "source_url": "https://ohdear.app/.well-known/security.txt",
      "addresses_checked": [
        {
          "url": "https://ohdear.app/.well-known/security.txt",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.217Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://ohdear.app/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://ohdear.app/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.218Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://ohdear.app/privacy",
      "addresses_checked": [
        {
          "url": "https://ohdear.app/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://ohdear.app/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T06:59:35.219Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "belgium",
      "subject": null,
      "quote": "Infrastructure We rely on providers with proper certifications: Primary hosting: Combell (Belgium) - ISO 9001, ISO 27001, ISO 27701 certified Performance metrics: ClickHouse Cloud - SOC 2 Type II,",
      "source_url": "https://ohdear.app/security",
      "measured_on": "2026-09-05T06:59:35.209Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@ohdear.app",
      "source_url": "https://ohdear.app/privacy",
      "measured_on": "2026-09-05T06:59:35.219Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "usefathom.com",
      "subject": null,
      "quote": "cdn.usefathom.com",
      "source_url": "https://ohdear.app/",
      "measured_on": "2026-09-05T06:59:35.216Z"
    },
    {
      "key": "security_txt_ablauf",
      "name": "security.txt expiry",
      "value": "2027-01-18",
      "subject": null,
      "quote": "Expires: 2027-01-18T00:00:00.000Z",
      "source_url": "https://ohdear.app/.well-known/security.txt",
      "measured_on": "2026-09-05T06:59:35.218Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "https://ohdear.app/subprocessors",
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "atlassian",
      "subject": null,
      "quote": "Atlassian",
      "source_url": "https://ohdear.app/subprocessors",
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "cloudflare",
      "subject": null,
      "quote": "Cloudflare",
      "source_url": "https://ohdear.app/subprocessors",
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "datadog",
      "subject": null,
      "quote": "Datadog",
      "source_url": "https://ohdear.app/subprocessors",
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "digitalocean",
      "subject": null,
      "quote": "DigitalOcean",
      "source_url": "https://ohdear.app/subprocessors",
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "slack",
      "subject": null,
      "quote": "Slack",
      "source_url": "https://ohdear.app/subprocessors",
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "stripe",
      "subject": null,
      "quote": "Stripe",
      "source_url": "https://ohdear.app/subprocessors",
      "measured_on": "2026-09-05T06:59:35.208Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27001",
      "subject": "erwaehnt",
      "quote": "Security: TLS Encryption & ISO 27001 EU Hosting | Oh Dear Skip to content Light Dark System Log In Oh Dear Home Features Features Availa",
      "source_url": "https://ohdear.app/security",
      "measured_on": "2026-09-05T06:59:35.212Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27701",
      "subject": "unklar",
      "quote": "on providers with proper certifications: Primary hosting: Combell (Belgium) - ISO 9001, ISO 27001, ISO 27701 certified Performance metrics: ClickHouse Cloud - SOC 2 Type II, ISO 27001 CDN & Protection...",
      "source_url": "https://ohdear.app/security",
      "measured_on": "2026-09-05T06:59:35.212Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-9001",
      "subject": "anbieter",
      "quote": "nfrastructure We rely on providers with proper certifications: Primary hosting: Combell (Belgium) - ISO 9001, ISO 27001, ISO 27701 certified Performance metrics: ClickHouse Cloud - SOC 2 Type II, ISO....",
      "source_url": "https://ohdear.app/security",
      "measured_on": "2026-09-05T06:59:35.212Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2",
      "subject": "erwaehnt",
      "quote": "Why No SOC 2 (Yet)?",
      "source_url": "https://ohdear.app/security",
      "measured_on": "2026-09-05T06:59:35.212Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "dienstleister",
      "quote": "ombell (Belgium) - ISO 9001, ISO 27001, ISO 27701 certified Performance metrics: ClickHouse Cloud - SOC 2 Type II, ISO 27001 CDN & Protection: Cloudflare - SOC 2 Type II, ISO 27001 Monitoring nodes: A...",
      "source_url": "https://ohdear.app/security",
      "measured_on": "2026-09-05T06:59:35.212Z"
    }
  ]
}