{
  "generated_from": "https://saas-ranking.com/incident-management/resolve",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r83.103592",
  "snapshot_run": 83,
  "score_version": "v1",
  "vendor": {
    "name": "Resolve",
    "domain": "resolve.io"
  },
  "category": {
    "slug": "incident-management",
    "name": "Incident management"
  },
  "score": 65,
  "band": "C",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://resolve.io/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "https://resolve.io/legal/subprocessors",
      "addresses_checked": [
        {
          "url": "https://resolve.io/legal/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://resolve.io/legal/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://resolve.io/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/trust",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.resolve.io/",
      "addresses_checked": [
        {
          "url": "https://status.resolve.io/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://resolve.io/request-demo",
      "addresses_checked": [
        {
          "url": "https://resolve.io/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://resolve.io/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/trust",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://resolve.io/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.resolve.io/",
          "result": "The name \"trust.resolve.io\" could not be resolved."
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://resolve.io/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://resolve.io/",
      "addresses_checked": [
        {
          "url": "http://resolve.io/",
          "result": "redirects to https://resolve.io/"
        },
        {
          "url": "https://resolve.io/",
          "result": "HSTS max-age=31536000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://resolve.io/",
          "result": "third-party requests before any interaction: accounts.finsweet.com, ad.doubleclick.net, api-na2.hubapi.com, cdn.jsdelivr.net, cdn.prod.website-files.com, d3e54v103j8qbb.cloudfront.net, forms-na2.hscollectedforms.net, forms-na2.hsforms.com, js-na2.hs-analytics.net, js-na2.hs-banner.com, js-na2.hs-scripts.com, js-na2.hsadspixel.net, js-na2.hscollectedforms.net, js.zi-scripts.com, px.ads.linkedin.com, region1.analytics.google.com, snap.licdn.com, stats.g.doubleclick.net, track-na2.hubspot.com, ws.zoominfo.com, www.google.com, www.google.de, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://resolve.io/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://resolve.io/legal/subprocessors",
      "addresses_checked": [
        {
          "url": "https://resolve.io/legal/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://resolve.io/legal/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://resolve.io/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://resolve.io/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-13T11:31:03.432Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "Our primary servers are in the United States of America.",
      "source_url": "https://resolve.io/legal/privacy-policy",
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@resolve.io",
      "source_url": "https://resolve.io/legal/privacy-policy",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudfront.net",
      "subject": null,
      "quote": "d3e54v103j8qbb.cloudfront.net",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "doubleclick.net",
      "subject": null,
      "quote": "ad.doubleclick.net, stats.g.doubleclick.net",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "finsweet.com",
      "subject": null,
      "quote": "accounts.finsweet.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.com",
      "subject": null,
      "quote": "region1.analytics.google.com, www.google.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.de",
      "subject": null,
      "quote": "www.google.de",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-analytics.net",
      "subject": null,
      "quote": "js-na2.hs-analytics.net",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-banner.com",
      "subject": null,
      "quote": "js-na2.hs-banner.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-scripts.com",
      "subject": null,
      "quote": "js-na2.hs-scripts.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsadspixel.net",
      "subject": null,
      "quote": "js-na2.hsadspixel.net",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hscollectedforms.net",
      "subject": null,
      "quote": "forms-na2.hscollectedforms.net, js-na2.hscollectedforms.net",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsforms.com",
      "subject": null,
      "quote": "forms-na2.hsforms.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubapi.com",
      "subject": null,
      "quote": "api-na2.hubapi.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubspot.com",
      "subject": null,
      "quote": "track-na2.hubspot.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "jsdelivr.net",
      "subject": null,
      "quote": "cdn.jsdelivr.net",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "licdn.com",
      "subject": null,
      "quote": "snap.licdn.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "linkedin.com",
      "subject": null,
      "quote": "px.ads.linkedin.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "website-files.com",
      "subject": null,
      "quote": "cdn.prod.website-files.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "zi-scripts.com",
      "subject": null,
      "quote": "js.zi-scripts.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "zoominfo.com",
      "subject": null,
      "quote": "ws.zoominfo.com",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "31536000",
      "subject": null,
      "quote": "max-age=31536000",
      "source_url": "https://resolve.io/",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "meldefrist_tage",
      "name": "Subprocessor notice period",
      "value": "30",
      "subject": null,
      "quote": "stomer requirements.) Status Definitions Active : A subprocesser Resolve currently utilizes New : A subprocessor Resolve does not yet use, however may use within 30 days of the customer notification d...",
      "source_url": "https://resolve.io/legal/subprocessors",
      "measured_on": "2026-09-13T11:31:03.432Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "https://resolve.io/legal/subprocessors",
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "microsoft-azure",
      "subject": null,
      "quote": "Azure",
      "source_url": "https://resolve.io/legal/subprocessors",
      "measured_on": "2026-09-13T11:31:03.431Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "twilio",
      "subject": null,
      "quote": "Twilio",
      "source_url": "https://resolve.io/legal/subprocessors",
      "measured_on": "2026-09-13T11:31:03.431Z"
    }
  ]
}