{
  "generated_from": "https://saas-ranking.com/it-service-management/genuity",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r124.107528",
  "snapshot_run": 124,
  "score_version": "v1",
  "vendor": {
    "name": "Genuity",
    "domain": "gogenuity.com"
  },
  "category": {
    "slug": "it-service-management",
    "name": "IT service management"
  },
  "score": 13,
  "band": "F",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://gogenuity.com/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.gogenuity.com/",
          "result": "found, but behind a sign-in"
        },
        {
          "url": "https://gogenuity.com/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://gogenuity.com/pricing/",
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.gogenuity.com/",
          "result": "found, but behind a sign-in"
        }
      ],
      "note": "We found this behind a sign-in, so it is not published openly.",
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://gogenuity.com/",
          "result": "redirects to https://gogenuity.com/"
        },
        {
          "url": "https://gogenuity.com/",
          "result": "no HSTS header"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/",
          "result": "third-party requests before any interaction: a.quora.com, ad.doubleclick.net, aemarketinggroup.com, alb.reddit.com, assets.calendly.com, assets.codepen.io, b.sf-syn.com, bat.bing.com, bat.bing.net, calendly.com, cbx8e7.p3cdn1.secureserver.net, cdn-icons-png.flaticon.com, cdn.gethelios.io, cdn.jsdelivr.net, cdn.mxpnl.com, company.g2.com, connect.facebook.net, encrypted-tbn0.gstatic.com, fonts.googleapis.com, fonts.gstatic.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, nulodgic-static-assets.s3.amazonaws.com, pixel-config.reddit.com, px.ads.linkedin.com, q.quora.com, region1.analytics.google.com, scout-cdn.salesloft.com, scout.salesloft.com, snap.licdn.com, stats.g.doubleclick.net, support.umbrella.com, talentplus.com, track.hubspot.com, ws.zoominfo.com, www.cisco.com, www.clickcease.com, www.dugganbertsch.com, www.facebook.com, www.google-analytics.com, www.google.com, www.google.de, www.googletagmanager.com, www.redditstatic.com, www.trustedtechteam.com, www2.dugganbertsch.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.412Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://gogenuity.com/privacy/",
      "addresses_checked": [
        {
          "url": "https://gogenuity.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://gogenuity.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-16T07:24:53.413Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://gogenuity.com/privacy/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@sopro.io",
      "source_url": "https://gogenuity.com/privacy/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "aemarketinggroup.com",
      "subject": null,
      "quote": "aemarketinggroup.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "amazonaws.com",
      "subject": null,
      "quote": "nulodgic-static-assets.s3.amazonaws.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bing.com",
      "subject": null,
      "quote": "bat.bing.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bing.net",
      "subject": null,
      "quote": "bat.bing.net",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "calendly.com",
      "subject": null,
      "quote": "assets.calendly.com, calendly.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cisco.com",
      "subject": null,
      "quote": "www.cisco.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "clickcease.com",
      "subject": null,
      "quote": "www.clickcease.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "codepen.io",
      "subject": null,
      "quote": "assets.codepen.io",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "doubleclick.net",
      "subject": null,
      "quote": "ad.doubleclick.net, stats.g.doubleclick.net",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "dugganbertsch.com",
      "subject": null,
      "quote": "www.dugganbertsch.com, www2.dugganbertsch.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "facebook.com",
      "subject": null,
      "quote": "www.facebook.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "facebook.net",
      "subject": null,
      "quote": "connect.facebook.net",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "flaticon.com",
      "subject": null,
      "quote": "cdn-icons-png.flaticon.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "g2.com",
      "subject": null,
      "quote": "company.g2.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gethelios.io",
      "subject": null,
      "quote": "cdn.gethelios.io",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google-analytics.com",
      "subject": null,
      "quote": "www.google-analytics.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.com",
      "subject": null,
      "quote": "region1.analytics.google.com, www.google.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.de",
      "subject": null,
      "quote": "www.google.de",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "fonts.googleapis.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gstatic.com",
      "subject": null,
      "quote": "encrypted-tbn0.gstatic.com, fonts.gstatic.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-analytics.net",
      "subject": null,
      "quote": "js.hs-analytics.net",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-banner.com",
      "subject": null,
      "quote": "js.hs-banner.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-scripts.com",
      "subject": null,
      "quote": "js.hs-scripts.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubspot.com",
      "subject": null,
      "quote": "track.hubspot.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "jsdelivr.net",
      "subject": null,
      "quote": "cdn.jsdelivr.net",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "licdn.com",
      "subject": null,
      "quote": "snap.licdn.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "linkedin.com",
      "subject": null,
      "quote": "px.ads.linkedin.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "mxpnl.com",
      "subject": null,
      "quote": "cdn.mxpnl.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "quora.com",
      "subject": null,
      "quote": "a.quora.com, q.quora.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "reddit.com",
      "subject": null,
      "quote": "alb.reddit.com, pixel-config.reddit.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "redditstatic.com",
      "subject": null,
      "quote": "www.redditstatic.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "salesloft.com",
      "subject": null,
      "quote": "scout-cdn.salesloft.com, scout.salesloft.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "secureserver.net",
      "subject": null,
      "quote": "cbx8e7.p3cdn1.secureserver.net",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "sf-syn.com",
      "subject": null,
      "quote": "b.sf-syn.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "talentplus.com",
      "subject": null,
      "quote": "talentplus.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "trustedtechteam.com",
      "subject": null,
      "quote": "www.trustedtechteam.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "umbrella.com",
      "subject": null,
      "quote": "support.umbrella.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "zoominfo.com",
      "subject": null,
      "quote": "ws.zoominfo.com",
      "source_url": "https://gogenuity.com/",
      "measured_on": "2026-09-16T07:24:53.413Z"
    }
  ]
}