{
  "generated_from": "https://saas-ranking.com/loyalty/trustpilot",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r6.60658",
  "snapshot_run": 6,
  "score_version": "v1",
  "vendor": {
    "name": "Trustpilot",
    "domain": "trustpilot.com"
  },
  "category": {
    "slug": "loyalty",
    "name": "Loyalty and rewards"
  },
  "score": null,
  "band": null,
  "measured": 2,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/legal/dpa",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/dpa",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/data-processing-agreement",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/data-processing-agreement",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/data-processing-addendum",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/gdpr",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust/dpa",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/privacy/dpa",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.923Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/legal/subprocessors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/subprocessors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/sub-processors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/sub-processors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust/subprocessors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/privacy/subprocessors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/subprocessor-list",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.926Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/security",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/privacy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/privacy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/privacy-policy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/compliance",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/privacy-policy",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.927Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.trustpilot.com/",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/status",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com.statuspage.io/",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.928Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/pricing",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/pricing/",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/plans",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/en/pricing",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/pricing-plans",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.930Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/security",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust-center",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/compliance",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/security",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trust.trustpilot.com/",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.933Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/legal/sla",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/sla",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/service-level-agreement",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust/sla",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/uptime",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/uptime-sla",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.934Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://trustpilot.com/",
          "result": "redirects to https://www.trustpilot.com/"
        },
        {
          "url": "https://trustpilot.com/",
          "result": "no HSTS header"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:01:23.935Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/",
          "result": "third-party requests before any interaction: a7d575be72e8.edge.sdk.awswaf.com, accounts.google.com, cdn.cookielaw.org, cdn.segment.com, cdn.trustpilot.net, consumersite-assets.trustpilot.net, consumersiteimages.trustpilot.net, geolocation.onetrust.com, o211375.ingest.sentry.io, static.hotjar.com, www.google.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-04T06:01:23.935Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/.well-known/security.txt",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.937Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/legal/subprocessors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/subprocessors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/sub-processors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/dpa",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/dpa",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/data-processing-agreement",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust/subprocessors",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/sub-processors",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.939Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "not_measured",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://trustpilot.com/legal/privacy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/privacy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/privacy-policy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/privacy-policy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/legal/privacy-notice",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/trust/privacy",
          "result": "excluded by robots.txt"
        },
        {
          "url": "https://trustpilot.com/datenschutz",
          "result": "excluded by robots.txt"
        }
      ],
      "note": "The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.",
      "measured_on": "2026-09-04T06:01:23.942Z"
    }
  ],
  "details": [
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "awswaf.com",
      "subject": null,
      "quote": "a7d575be72e8.edge.sdk.awswaf.com",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cookielaw.org",
      "subject": null,
      "quote": "cdn.cookielaw.org",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google.com",
      "subject": null,
      "quote": "accounts.google.com, www.google.com",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hotjar.com",
      "subject": null,
      "quote": "static.hotjar.com",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "onetrust.com",
      "subject": null,
      "quote": "geolocation.onetrust.com",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "segment.com",
      "subject": null,
      "quote": "cdn.segment.com",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "sentry.io",
      "subject": null,
      "quote": "o211375.ingest.sentry.io",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "trustpilot.net",
      "subject": null,
      "quote": "cdn.trustpilot.net, consumersite-assets.trustpilot.net, consumersiteimages.trustpilot.net",
      "source_url": "https://trustpilot.com/",
      "measured_on": "2026-09-04T06:01:23.936Z"
    }
  ]
}