{
  "generated_from": "https://saas-ranking.com/search-infrastructure/vectara",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "Vectara",
    "domain": "vectara.com"
  },
  "category": {
    "slug": "search-infrastructure",
    "name": "Search and vector infrastructure"
  },
  "score": 65,
  "band": "C",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.vectara.com/legal/data-processing-agreement",
      "addresses_checked": [
        {
          "url": "https://vectara.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/data-processing-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.508Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.vectara.com/legal/sub-processors",
      "addresses_checked": [
        {
          "url": "https://vectara.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/sub-processors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.509Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vectara.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.512Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "found",
      "source_url": "https://status.vectara.com/",
      "addresses_checked": [
        {
          "url": "https://status.vectara.com/",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.514Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.vectara.com/pricing",
      "addresses_checked": [
        {
          "url": "https://vectara.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.515Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vectara.com/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/trust",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/trust-center",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/security",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://trust.vectara.com/",
          "result": "blocked or unavailable (HTTP 403)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.516Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vectara.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.516Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://vectara.com/",
      "addresses_checked": [
        {
          "url": "http://vectara.com/",
          "result": "redirects to https://vectara.com/"
        },
        {
          "url": "https://vectara.com/",
          "result": "HSTS max-age=63072000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.517Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vectara.com/",
          "result": "third-party requests before any interaction: cdn.bc0a.com, forms-na1.hsforms.com, forms.hsforms.com, ixfd2-api.bc0a.com, js.hsforms.net"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.518Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://vectara.com/.well-known/security.txt",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.521Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.vectara.com/legal/data-processing-agreement",
      "addresses_checked": [
        {
          "url": "https://vectara.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/data-processing-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.522Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.vectara.com/legal/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://vectara.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/privacy-policy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://vectara.com/legal/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:05:38.523Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@vectara.com",
      "source_url": "https://www.vectara.com/legal/privacy-policy",
      "measured_on": "2026-09-05T07:05:38.525Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bc0a.com",
      "subject": null,
      "quote": "cdn.bc0a.com, ixfd2-api.bc0a.com",
      "source_url": "https://vectara.com/",
      "measured_on": "2026-09-05T07:05:38.521Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsforms.com",
      "subject": null,
      "quote": "forms-na1.hsforms.com, forms.hsforms.com",
      "source_url": "https://vectara.com/",
      "measured_on": "2026-09-05T07:05:38.521Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsforms.net",
      "subject": null,
      "quote": "js.hsforms.net",
      "source_url": "https://vectara.com/",
      "measured_on": "2026-09-05T07:05:38.521Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "63072000",
      "subject": null,
      "quote": "max-age=63072000",
      "source_url": "https://vectara.com/",
      "measured_on": "2026-09-05T07:05:38.517Z"
    },
    {
      "key": "meldefrist_tage",
      "name": "Subprocessor notice period",
      "value": "30",
      "subject": null,
      "quote": "iliates) is engaged during the term of this Addendum, Vectara will, at least 30 days before the new Sub-processor Processes any Personal Data, notify Customer of the engagement (including the name and...",
      "source_url": "https://www.vectara.com/legal/data-processing-agreement",
      "measured_on": "2026-09-05T07:05:38.522Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "https://www.vectara.com/legal/sub-processors",
      "measured_on": "2026-09-05T07:05:38.512Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "atlassian",
      "subject": null,
      "quote": "Atlassian",
      "source_url": "https://www.vectara.com/legal/sub-processors",
      "measured_on": "2026-09-05T07:05:38.512Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "hubspot",
      "subject": null,
      "quote": "Hubspot",
      "source_url": "https://www.vectara.com/legal/sub-processors",
      "measured_on": "2026-09-05T07:05:38.512Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "mailgun",
      "subject": null,
      "quote": "Mailgun",
      "source_url": "https://www.vectara.com/legal/sub-processors",
      "measured_on": "2026-09-05T07:05:38.512Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "slack",
      "subject": null,
      "quote": "Slack",
      "source_url": "https://www.vectara.com/legal/sub-processors",
      "measured_on": "2026-09-05T07:05:38.512Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "stripe",
      "subject": null,
      "quote": "Stripe",
      "source_url": "https://www.vectara.com/legal/sub-processors",
      "measured_on": "2026-09-05T07:05:38.512Z"
    }
  ]
}