{
  "generated_from": "https://saas-ranking.com/survey-forms/medallia",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r122.107528",
  "snapshot_run": 122,
  "score_version": "v1",
  "vendor": {
    "name": "Medallia",
    "domain": "medallia.com"
  },
  "category": {
    "slug": "survey-forms",
    "name": "Surveys and forms"
  },
  "score": 22,
  "band": "F",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://medallia.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/gdpr",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/trust/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/privacy/dpa",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://medallia.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/subprocessors",
          "result": "Not the expected content type but \"application/pdf\"."
        },
        {
          "url": "https://medallia.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://medallia.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://medallia.com/trust",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://medallia.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://medallia.com/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://medallia.com/compliance",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.medallia.com/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://medallia.com/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://medallia.com/pricing",
          "result": "reached and rendered, no match"
        },
        {
          "url": "https://medallia.com/pricing/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://medallia.com/plans",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/en/pricing",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://medallia.com/pricing-plans",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.medallia.com/security/",
      "addresses_checked": [
        {
          "url": "https://medallia.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://medallia.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/trust/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/uptime",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://medallia.com/",
      "addresses_checked": [
        {
          "url": "http://medallia.com/",
          "result": "redirects to https://www.medallia.com/"
        },
        {
          "url": "https://medallia.com/",
          "result": "HSTS max-age=63072000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://medallia.com/",
          "result": "third-party requests before any interaction: api.weglot.com, assets.adobedtm.com, assets.vidyard.com, cdn.bizible.com, cdn.jsdelivr.net, cdn.vidyard.com, cdn.weglot.com, consent.trustarc.com, fonts.googleapis.com, fonts.gstatic.com, js.qualified.com, medalliaresources.s3.us-west-1.amazonaws.com, na5.cdn.thunderhead.com, play.vidyard.com, raw.vidyard.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "found",
      "source_url": "https://medallia.com/.well-known/security.txt",
      "addresses_checked": [
        {
          "url": "https://medallia.com/.well-known/security.txt",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://medallia.com/legal/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/subprocessors",
          "result": "Not the expected content type but \"application/pdf\"."
        },
        {
          "url": "https://medallia.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/trust/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/legal/sub-processors",
          "result": "reached, no match (HTTP 404)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.medallia.com/legal/privacy-policy/",
      "addresses_checked": [
        {
          "url": "https://medallia.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://medallia.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-15T19:50:51.258Z"
    }
  ],
  "details": [
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "data-protection-officer",
      "subject": null,
      "quote": "Data Protection Officer",
      "source_url": "https://www.medallia.com/legal/privacy-policy/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "adobedtm.com",
      "subject": null,
      "quote": "assets.adobedtm.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "amazonaws.com",
      "subject": null,
      "quote": "medalliaresources.s3.us-west-1.amazonaws.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "bizible.com",
      "subject": null,
      "quote": "cdn.bizible.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "fonts.googleapis.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gstatic.com",
      "subject": null,
      "quote": "fonts.gstatic.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "jsdelivr.net",
      "subject": null,
      "quote": "cdn.jsdelivr.net",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "qualified.com",
      "subject": null,
      "quote": "js.qualified.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "thunderhead.com",
      "subject": null,
      "quote": "na5.cdn.thunderhead.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "trustarc.com",
      "subject": null,
      "quote": "consent.trustarc.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "vidyard.com",
      "subject": null,
      "quote": "assets.vidyard.com, cdn.vidyard.com, play.vidyard.com, raw.vidyard.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "weglot.com",
      "subject": null,
      "quote": "api.weglot.com, cdn.weglot.com",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.258Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "63072000",
      "subject": null,
      "quote": "max-age=63072000",
      "source_url": "https://medallia.com/",
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hipaa",
      "subject": "anbieter",
      "quote": "We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017, 27018, and 27701.",
      "source_url": "https://www.medallia.com/security/",
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "hitrust",
      "subject": "anbieter",
      "quote": "We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017, 27018, and 27701.",
      "source_url": "https://www.medallia.com/security/",
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27001",
      "subject": "anbieter",
      "quote": "We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017, 27018, and 27701.",
      "source_url": "https://www.medallia.com/security/",
      "measured_on": "2026-09-15T19:50:51.257Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "anbieter",
      "quote": "We possess SOC 2 Type II platform compliance, GDPR/SCCs, CCPA, and HIPAA in addition to HITRUST, ISO 27001, 27017, 2",
      "source_url": "https://www.medallia.com/security/",
      "measured_on": "2026-09-15T19:50:51.257Z"
    }
  ]
}