{
  "generated_from": "https://saas-ranking.com/telehealth/teladoc-health",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "Teladoc Health",
    "domain": "teladochealth.com"
  },
  "category": {
    "slug": "telehealth",
    "name": "Telehealth platforms"
  },
  "score": 22,
  "band": "F",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/legal/dpa",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/dpa",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/data-processing-agreement",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/data-processing-addendum",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/gdpr",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust/dpa",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/privacy/dpa",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.667Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/legal/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/sub-processors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/sub-processors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/privacy/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/subprocessor-list",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.668Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.teladochealth.com/legal/privacy-policy",
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/privacy-policy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.669Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.teladochealth.com/",
          "result": "The name \"status.teladochealth.com\" could not be resolved."
        },
        {
          "url": "https://teladochealth.com/status",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.670Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.teladochealth.com/errors/404",
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.670Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust-center",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/compliance",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/security",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://trust.teladochealth.com/",
          "result": "The name \"trust.teladochealth.com\" could not be resolved."
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.670Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/legal/sla",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/sla",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/service-level-agreement",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust/sla",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/uptime",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/uptime-sla",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.670Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "http://teladochealth.com/",
          "result": "redirects to https://teladochealth.com/"
        },
        {
          "url": "https://teladochealth.com/",
          "result": "HSTS max-age=0"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.670Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/",
          "result": "third-party requests before any interaction: api.iplocation.net, api.perfalytics.com, dev.visualwebsiteoptimizer.com, freshpaint-cdn.com, perfalytics.com, static.cloudflareinsights.com, tdh-backend.vercel.app"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/.well-known/security.txt",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/legal/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/sub-processors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/dpa",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/dpa",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/data-processing-agreement",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/sub-processors",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.672Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://teladochealth.com/legal/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/privacy-policy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/legal/privacy-notice",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/trust/privacy",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://teladochealth.com/datenschutz",
          "result": "reached, no match (HTTP 200)"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T03:00:08.672Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "intended to subject us to the laws or jurisdictions of any state, country, or territory outside the United States. Information you provide through our Websites may be stored, processed, and accessed i...",
      "source_url": "https://www.teladochealth.com/legal/privacy-policy",
      "measured_on": "2026-09-05T03:00:08.670Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudflareinsights.com",
      "subject": null,
      "quote": "static.cloudflareinsights.com",
      "source_url": "https://teladochealth.com/",
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "freshpaint-cdn.com",
      "subject": null,
      "quote": "freshpaint-cdn.com",
      "source_url": "https://teladochealth.com/",
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "iplocation.net",
      "subject": null,
      "quote": "api.iplocation.net",
      "source_url": "https://teladochealth.com/",
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "perfalytics.com",
      "subject": null,
      "quote": "api.perfalytics.com, perfalytics.com",
      "source_url": "https://teladochealth.com/",
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "vercel.app",
      "subject": null,
      "quote": "tdh-backend.vercel.app",
      "source_url": "https://teladochealth.com/",
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "visualwebsiteoptimizer.com",
      "subject": null,
      "quote": "dev.visualwebsiteoptimizer.com",
      "source_url": "https://teladochealth.com/",
      "measured_on": "2026-09-05T03:00:08.671Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "0",
      "subject": null,
      "quote": "max-age=0",
      "source_url": "https://teladochealth.com/",
      "measured_on": "2026-09-05T03:00:08.671Z"
    }
  ]
}