{
  "generated_from": "https://saas-ranking.com/user-research/user-interviews",
  "disclaimer": "Every result describes what we found at the addresses we checked on the date given. It is not a statement about what the vendor does or does not have. The score is a public transparency score, not a product or security rating.",
  "snapshot": "r7.74650",
  "snapshot_run": 7,
  "score_version": "v1",
  "vendor": {
    "name": "User Interviews",
    "domain": "userinterviews.com"
  },
  "category": {
    "slug": "user-research",
    "name": "User research and testing"
  },
  "score": 83,
  "band": "B",
  "measured": 12,
  "of": 12,
  "criteria": [
    {
      "key": "dpa",
      "name": "Data processing agreement",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.userinterviews.com/legal/data-processing-agreement",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/legal/data-processing-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.042Z"
    },
    {
      "key": "subprozessoren",
      "name": "Subprocessor list",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.userinterviews.com/legal/subprocessors",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/legal/subprocessors",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.043Z"
    },
    {
      "key": "datenregion",
      "name": "Data location stated",
      "weight": 3,
      "result": "found",
      "source_url": "https://www.userinterviews.com/security",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.045Z"
    },
    {
      "key": "statusseite",
      "name": "Status page with history",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://status.userinterviews.com/",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://userinterviews.com/status",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com.statuspage.io/",
          "result": "Could not be fetched: fetch failed."
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.046Z"
    },
    {
      "key": "preise",
      "name": "Public pricing",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.userinterviews.com/pricing",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/pricing",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.048Z"
    },
    {
      "key": "zertifizierungen",
      "name": "Certifications named",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.userinterviews.com/security",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/security",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.049Z"
    },
    {
      "key": "sla",
      "name": "Uptime SLA with a figure",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.userinterviews.com/legal/service-level-agreement",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/legal/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/sla",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/legal/service-level-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.050Z"
    },
    {
      "key": "transport",
      "name": "HTTPS enforced with HSTS",
      "weight": 2,
      "result": "found",
      "source_url": "https://userinterviews.com/",
      "addresses_checked": [
        {
          "url": "http://userinterviews.com/",
          "result": "redirects to https://www.userinterviews.com/"
        },
        {
          "url": "https://userinterviews.com/",
          "result": "HSTS max-age=31536000"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.051Z"
    },
    {
      "key": "tracker_vor_einwilligung",
      "name": "No third-party tracking before consent",
      "weight": 2,
      "result": "not_found",
      "source_url": null,
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/",
          "result": "third-party requests before any interaction: ajax.googleapis.com, api.hubspot.com, app.hubspot.com, cdn.intellimize.co, cdn.jsdelivr.net, cdn.prod.website-files.com, cmp.osano.com, d3e54v103j8qbb.cloudfront.net, fonts.googleapis.com, fonts.gstatic.com, forms-na1.hsforms.com, forms.hscollectedforms.net, forms.hsforms.com, hubspotonwebflow.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hscollectedforms.net, js.hsforms.net, js.hubspot.com, js.usemessages.com, p.typekit.net, pagead2.googlesyndication.com, region1.google-analytics.com, static.cloudflareinsights.com, static.hsappstatic.net, track.hubspot.com, use.typekit.net, www.googletagmanager.com"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.054Z"
    },
    {
      "key": "security_txt",
      "name": "security.txt (RFC 9116)",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.userinterviews.com/.well-known/security.txt",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/.well-known/security.txt",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.057Z"
    },
    {
      "key": "subprozessor_meldung",
      "name": "Notice before subprocessors change",
      "weight": 2,
      "result": "found",
      "source_url": "https://www.userinterviews.com/legal/data-processing-agreement",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/legal/subprocessors",
          "result": "reached, no match (HTTP 200)"
        },
        {
          "url": "https://userinterviews.com/subprocessors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/sub-processors",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/legal/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/dpa",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/legal/data-processing-agreement",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.058Z"
    },
    {
      "key": "datenschutzkontakt",
      "name": "Named privacy contact",
      "weight": 1,
      "result": "found",
      "source_url": "https://www.userinterviews.com/privacy",
      "addresses_checked": [
        {
          "url": "https://userinterviews.com/legal/privacy",
          "result": "reached, no match (HTTP 404)"
        },
        {
          "url": "https://userinterviews.com/privacy",
          "result": "found"
        }
      ],
      "note": null,
      "measured_on": "2026-09-05T07:22:08.059Z"
    }
  ],
  "details": [
    {
      "key": "datenregion",
      "name": "Hosting location named",
      "value": "united-states",
      "subject": null,
      "quote": "Our data centers are SOC 2 and ISO 27001 certified, and servers are located within the United States.",
      "source_url": "https://www.userinterviews.com/security",
      "measured_on": "2026-09-05T07:22:08.045Z"
    },
    {
      "key": "datenschutzkontakt_art",
      "name": "Privacy contact",
      "value": "dedicated-address",
      "subject": null,
      "quote": "[address]@userinterviews.com",
      "source_url": "https://www.userinterviews.com/privacy",
      "measured_on": "2026-09-05T07:22:08.060Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudflareinsights.com",
      "subject": null,
      "quote": "static.cloudflareinsights.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "cloudfront.net",
      "subject": null,
      "quote": "d3e54v103j8qbb.cloudfront.net",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "google-analytics.com",
      "subject": null,
      "quote": "region1.google-analytics.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googleapis.com",
      "subject": null,
      "quote": "ajax.googleapis.com, fonts.googleapis.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googlesyndication.com",
      "subject": null,
      "quote": "pagead2.googlesyndication.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "googletagmanager.com",
      "subject": null,
      "quote": "www.googletagmanager.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "gstatic.com",
      "subject": null,
      "quote": "fonts.gstatic.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-analytics.net",
      "subject": null,
      "quote": "js.hs-analytics.net",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-banner.com",
      "subject": null,
      "quote": "js.hs-banner.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hs-scripts.com",
      "subject": null,
      "quote": "js.hs-scripts.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsappstatic.net",
      "subject": null,
      "quote": "static.hsappstatic.net",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hscollectedforms.net",
      "subject": null,
      "quote": "forms.hscollectedforms.net, js.hscollectedforms.net",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsforms.com",
      "subject": null,
      "quote": "forms-na1.hsforms.com, forms.hsforms.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hsforms.net",
      "subject": null,
      "quote": "js.hsforms.net",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubspot.com",
      "subject": null,
      "quote": "api.hubspot.com, app.hubspot.com, js.hubspot.com, track.hubspot.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "hubspotonwebflow.com",
      "subject": null,
      "quote": "hubspotonwebflow.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "intellimize.co",
      "subject": null,
      "quote": "cdn.intellimize.co",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "jsdelivr.net",
      "subject": null,
      "quote": "cdn.jsdelivr.net",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "osano.com",
      "subject": null,
      "quote": "cmp.osano.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "typekit.net",
      "subject": null,
      "quote": "p.typekit.net, use.typekit.net",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "usemessages.com",
      "subject": null,
      "quote": "js.usemessages.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "drittanbieter",
      "name": "Third-party host on first load",
      "value": "website-files.com",
      "subject": null,
      "quote": "cdn.prod.website-files.com",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.056Z"
    },
    {
      "key": "hsts_frist",
      "name": "HSTS max-age",
      "value": "31536000",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains; preload",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.053Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "include-subdomains",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains; preload",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.053Z"
    },
    {
      "key": "hsts_option",
      "name": "HSTS option",
      "value": "preload",
      "subject": null,
      "quote": "max-age=31536000; includeSubDomains; preload",
      "source_url": "https://userinterviews.com/",
      "measured_on": "2026-09-05T07:22:08.053Z"
    },
    {
      "key": "sla_prozent",
      "name": "Uptime figure",
      "value": "99",
      "subject": null,
      "quote": "UI will provide the Services with an uptime commitment of 99%, measured monthly (“ Uptime Commitment ”).",
      "source_url": "https://www.userinterviews.com/legal/service-level-agreement",
      "measured_on": "2026-09-05T07:22:08.051Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "amazon-web-services",
      "subject": null,
      "quote": "Amazon Web Services",
      "source_url": "https://www.userinterviews.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:22:08.044Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "cloudflare",
      "subject": null,
      "quote": "Cloudflare",
      "source_url": "https://www.userinterviews.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:22:08.044Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "heroku",
      "subject": null,
      "quote": "Heroku",
      "source_url": "https://www.userinterviews.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:22:08.044Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "salesforce",
      "subject": null,
      "quote": "salesforce",
      "source_url": "https://www.userinterviews.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:22:08.044Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "twilio",
      "subject": null,
      "quote": "Twilio",
      "source_url": "https://www.userinterviews.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:22:08.044Z"
    },
    {
      "key": "subprozessor",
      "name": "Subprocessor named",
      "value": "zendesk",
      "subject": null,
      "quote": "Zendesk",
      "source_url": "https://www.userinterviews.com/legal/subprocessors",
      "measured_on": "2026-09-05T07:22:08.044Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27001",
      "subject": "anbieter",
      "quote": "ISO 27001 and ISO 27701 certification User Interviews is ISO 27001 and ISO 27701 certified.",
      "source_url": "https://www.userinterviews.com/security",
      "measured_on": "2026-09-05T07:22:08.050Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "iso-27701",
      "subject": "anbieter",
      "quote": "ISO 27001 and ISO 27701 certification User Interviews is ISO 27001 and ISO 27701 certified.",
      "source_url": "https://www.userinterviews.com/security",
      "measured_on": "2026-09-05T07:22:08.050Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2",
      "subject": "infrastruktur",
      "quote": "Our data centers are SOC 2 and ISO 27001 certified, and servers are located within the United States.",
      "source_url": "https://www.userinterviews.com/security",
      "measured_on": "2026-09-05T07:22:08.050Z"
    },
    {
      "key": "zertifikat",
      "name": "Certification named",
      "value": "soc-2-type-2",
      "subject": "anbieter",
      "quote": "enter ↗ Book a demo Application Security Our application is built to be robust, reliable and secure SOC 2 certification User Interviews is SOC 2 Type II certified.",
      "source_url": "https://www.userinterviews.com/security",
      "measured_on": "2026-09-05T07:22:08.050Z"
    }
  ]
}