Freshdesk
What Freshdesk publishes, measured on their own site. Every result below links the page we found it on, or lists the addresses we checked.
- 35out of 100
- 10/10Criteria measured
- 2026-08-31Checked
Vendor site: freshdesk.com · category: Helpdesk
Data processing agreement
No data processing agreement found.
Checked 8 addresses on 2026-08-31.
Show the 8 addresses we checked
https://freshdesk.com/legal/dpa– reached, no match (HTTP 404)https://freshdesk.com/dpa– reached, no match (HTTP 404)https://freshdesk.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://freshdesk.com/data-processing-agreement– reached, no match (HTTP 404)https://freshdesk.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://freshdesk.com/legal/gdpr– reached, no match (HTTP 404)https://freshdesk.com/trust/dpa– reached, no match (HTTP 404)https://freshdesk.com/privacy/dpa– reached, no match (HTTP 404)
Subprocessor list
No subprocessor list found.
Checked 7 addresses on 2026-08-31.
Show the 7 addresses we checked
https://freshdesk.com/legal/subprocessors– reached, no match (HTTP 404)https://freshdesk.com/subprocessors– reached, no match (HTTP 404)https://freshdesk.com/sub-processors– reached, no match (HTTP 404)https://freshdesk.com/legal/sub-processors– reached, no match (HTTP 404)https://freshdesk.com/trust/subprocessors– reached, no match (HTTP 404)https://freshdesk.com/privacy/subprocessors– reached, no match (HTTP 404)https://freshdesk.com/legal/subprocessor-list– reached, no match (HTTP 404)
Data location stated
We found this behind a sign-in, so it is not published openly.
Seen at https://www.freshworks.com/privacy/ · checked 2026-08-31
Show the 7 addresses we checked
https://freshdesk.com/security– reached, no match (HTTP 200)https://freshdesk.com/trust– reached, no match (HTTP 404)https://freshdesk.com/legal/privacy– reached, no match (HTTP 404)https://freshdesk.com/privacy– found, but behind a sign-inhttps://freshdesk.com/privacy-policy– reached, no match (HTTP 404)https://freshdesk.com/compliance– reached, no match (HTTP 404)https://freshdesk.com/legal/privacy-policy– reached, no match (HTTP 404)
Status page with history
A public status page with incident history.
Source: http://updates.freshdesk.com/ · checked 2026-08-31
Public pricing
Actual numbers on a public page.
Source: https://www.freshworks.com/freshdesk/pricing/ · checked 2026-08-31
Certifications named
No named certification found.
Checked 6 addresses on 2026-08-31.
Show the 6 addresses we checked
https://freshdesk.com/security– reached, no match (HTTP 200)https://freshdesk.com/trust– reached, no match (HTTP 404)https://freshdesk.com/trust-center– reached, no match (HTTP 404)https://freshdesk.com/compliance– reached, no match (HTTP 404)https://freshdesk.com/legal/security– reached, no match (HTTP 404)https://trust.freshdesk.com/– reached, no match (HTTP 404)
Uptime SLA with a figure
An availability commitment with a figure.
Source: https://www.freshworks.com/helpdesk/sla/ · checked 2026-08-31
HTTPS enforced with HSTS
HTTP redirects to HTTPS and the HSTS header is set.
Source: https://freshdesk.com/ · checked 2026-08-31
No third-party tracking before consent
No consent-free first load found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://freshdesk.com/– third-party requests before any interaction: alfred.freshworks.com, browser.sentry-cdn.com, cdn-ukwest.onetrust.com, cdn.optimizely.com, dam.freshworks.com, fast.wistia.com, geoip-js.com, geolocation.onetrust.com, go.freshworks.com, www.freshworks.com, www.googletagmanager.com
security.txt (RFC 9116)
No security.txt found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://freshdesk.com/.well-known/security.txt– reached, no match (HTTP 404)