Data processing agreement in CRM
Without a published DPA you cannot review the contract before you talk to sales.
- 3Published
- 10Vendors measured
- 30%Of those measured
- 2026-08-31Checked
30% here against 26% across every category we measure. CRM sits above the overall share for this criterion.
Back to Data processing agreement across all categories, or to CRM.
Published
Published and readable without a login.
| Vendor | What we found |
|---|---|
| Capsule | https://capsulecrm.com/dpa/ |
| Nutshell | https://www.nutshell.com/legal/dpa |
| Pipedrive | https://www.pipedrive.com/en/privacy/dpa |
No data processing agreement found.
We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.
| Vendor | What we found |
|---|---|
| Close | 8 addresses checked |
| Copper | 8 addresses checked |
| Freshworks | 8 addresses checked |
| HubSpot | 8 addresses checked |
| Insightly | 8 addresses checked |
| Salesforce | 8 addresses checked |
| Zoho CRM | 8 addresses checked |
Not measured
We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.
None. Every vendor here was measured for this criterion.
Found something we missed? Tell us and the next run picks it up.