SaaS Ranking

Named privacy contact in Conversational AI

"Contact us" is not a privacy contact. A named officer or a dedicated address is.

5 of 11 vendors we measured here publish it, that is 45%. Last checked 2026-09-02.

45% here against 42% across every category we measure. Conversational AI sits above the overall share for this criterion.

Back to Named privacy contact across all categories, or to Conversational AI.

Published

A data protection officer or a dedicated privacy address is named.

VendorWhat we found
Botfriends https://botfriends.de/allgemein-datenschutz/
Botpress https://botpress.com/legal/privacy-statement
Certainly https://certainly.io/privacy
Cognigy https://www.cognigy.com/privacy-policy
Kore.ai https://www.kore.ai/privacy-policy

No named privacy contact found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Aisera 7 addresses checked
Boost.ai 7 addresses checked
Chatfuel 7 addresses checked
Chatlayer 7 addresses checked
Drift 7 addresses checked
Parloa 7 addresses checked

Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Ada The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Found something we missed? Tell us and the next run picks it up.