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Data processing agreement (DPA)
weight 3 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 8 addresses we checked
https://ada.cx/legal/dpa – blocked or unavailable (HTTP 403)https://ada.cx/dpa – blocked or unavailable (HTTP 403)https://ada.cx/legal/data-processing-agreement – blocked or unavailable (HTTP 403)https://ada.cx/data-processing-agreement – blocked or unavailable (HTTP 403)https://ada.cx/legal/data-processing-addendum – blocked or unavailable (HTTP 403)https://ada.cx/legal/gdpr – blocked or unavailable (HTTP 403)https://ada.cx/trust/dpa – blocked or unavailable (HTTP 403)https://ada.cx/privacy/dpa – blocked or unavailable (HTTP 403)
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Across the market: Data processing agreement in Conversational AI: 8 of 42 companies
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Subprocessors: the published list
weight 3 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 7 addresses we checked
https://ada.cx/legal/subprocessors – blocked or unavailable (HTTP 403)https://ada.cx/subprocessors – blocked or unavailable (HTTP 403)https://ada.cx/sub-processors – blocked or unavailable (HTTP 403)https://ada.cx/legal/sub-processors – blocked or unavailable (HTTP 403)https://ada.cx/trust/subprocessors – blocked or unavailable (HTTP 403)https://ada.cx/privacy/subprocessors – blocked or unavailable (HTTP 403)https://ada.cx/legal/subprocessor-list – blocked or unavailable (HTTP 403)
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Across the market: Subprocessor list in Conversational AI: 2 of 42 companies
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Data location: where they say data is hosted
weight 3 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 7 addresses we checked
https://ada.cx/security – blocked or unavailable (HTTP 403)https://ada.cx/trust – blocked or unavailable (HTTP 403)https://ada.cx/legal/privacy – blocked or unavailable (HTTP 403)https://ada.cx/privacy – blocked or unavailable (HTTP 403)https://ada.cx/privacy-policy – blocked or unavailable (HTTP 403)https://ada.cx/compliance – blocked or unavailable (HTTP 403)https://ada.cx/legal/privacy-policy – blocked or unavailable (HTTP 403)
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Across the market: Data location stated in Conversational AI: 18 of 42 companies
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Status page with incident history
weight 2 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 3 addresses we checked
https://status.ada.cx/ – The name "status.ada.cx" could not be resolved.https://ada.cx/status – blocked or unavailable (HTTP 403)https://ada.cx.statuspage.io/ – Could not be fetched: fetch failed.
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Across the market: Status page with history in Conversational AI: 12 of 44 companies
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Public pricing with figures
weight 2 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 5 addresses we checked
https://ada.cx/pricing – blocked or unavailable (HTTP 403)https://ada.cx/pricing/ – blocked or unavailable (HTTP 403)https://ada.cx/plans – blocked or unavailable (HTTP 403)https://ada.cx/en/pricing – blocked or unavailable (HTTP 403)https://ada.cx/pricing-plans – blocked or unavailable (HTTP 403)
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Across the market: Public pricing in Conversational AI: 19 of 42 companies
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Notice before subprocessors change
weight 2 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 8 addresses we checked
https://ada.cx/legal/subprocessors – blocked or unavailable (HTTP 403)https://ada.cx/subprocessors – blocked or unavailable (HTTP 403)https://ada.cx/sub-processors – blocked or unavailable (HTTP 403)https://ada.cx/legal/dpa – blocked or unavailable (HTTP 403)https://ada.cx/dpa – blocked or unavailable (HTTP 403)https://ada.cx/legal/data-processing-agreement – blocked or unavailable (HTTP 403)https://ada.cx/trust/subprocessors – blocked or unavailable (HTTP 403)https://ada.cx/legal/sub-processors – blocked or unavailable (HTTP 403)
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Across the market: Notice before subprocessors change in Conversational AI: 9 of 42 companies
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Certifications named (SOC 2, ISO 27001)
weight 1 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 6 addresses we checked
https://ada.cx/security – blocked or unavailable (HTTP 403)https://ada.cx/trust – blocked or unavailable (HTTP 403)https://ada.cx/trust-center – blocked or unavailable (HTTP 403)https://ada.cx/compliance – blocked or unavailable (HTTP 403)https://ada.cx/legal/security – blocked or unavailable (HTTP 403)https://trust.ada.cx/ – The name "trust.ada.cx" could not be resolved.
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Across the market: Certifications named in Conversational AI: 16 of 43 companies
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Uptime SLA with a figure
weight 1 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 6 addresses we checked
https://ada.cx/legal/sla – blocked or unavailable (HTTP 403)https://ada.cx/sla – blocked or unavailable (HTTP 403)https://ada.cx/legal/service-level-agreement – blocked or unavailable (HTTP 403)https://ada.cx/trust/sla – blocked or unavailable (HTTP 403)https://ada.cx/uptime – blocked or unavailable (HTTP 403)https://ada.cx/legal/uptime-sla – blocked or unavailable (HTTP 403)
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Across the market: Uptime SLA with a figure in Conversational AI: 3 of 42 companies
–weight 1 of 3
Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 7 addresses we checked
https://ada.cx/legal/privacy – blocked or unavailable (HTTP 403)https://ada.cx/privacy – blocked or unavailable (HTTP 403)https://ada.cx/privacy-policy – blocked or unavailable (HTTP 403)https://ada.cx/legal/privacy-policy – blocked or unavailable (HTTP 403)https://ada.cx/legal/privacy-notice – blocked or unavailable (HTTP 403)https://ada.cx/trust/privacy – blocked or unavailable (HTTP 403)https://ada.cx/datenschutz – blocked or unavailable (HTTP 403)
Is this wrong? Send us the URL
Across the market: Named privacy contact in Conversational AI: 25 of 42 companies