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MessageBird

bird.com · Conversational AI · checked 2026-09-05

65/100CBand C

Rank 2 of 33 in Conversational AI, where the median is 26.

We measured 12 of 12 criteria for MessageBird on 2026-09-05. We found 8 with a source and did not find 4 at the addresses we checked. That is a transparency score of 65 out of 100, band C.

Overview

Transparency labelsaas-ranking.com

MessageBird

bird.com · Conversational AI

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
C 65of 100 Rank 2 of 33

Published commitments6 of 9 found

Measured behaviour2 of 3 found

Checked 2026-09-05. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that MessageBird has no such document.

What they state

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data location stated

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://trust.bird.com/ · checked 2026-09-05

Show the 7 addresses we checked
  1. https://bird.com/security – reached, no match (HTTP 200)
  2. https://bird.com/trust – found, but behind a sign-in
  3. https://bird.com/legal/privacy – reached, no match (HTTP 200)
  4. https://bird.com/privacy – reached, no match (HTTP 200)
  5. https://bird.com/privacy-policy – reached, no match (HTTP 404)
  6. https://bird.com/compliance – reached, no match (HTTP 404)
  7. https://bird.com/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

Public pricing

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-09-05.

Show the 5 addresses we checked
  1. https://bird.com/pricing – reached and rendered, no match
  2. https://bird.com/pricing/ – reached, no match (HTTP 200)
  3. https://bird.com/plans – reached, no match (HTTP 200)
  4. https://bird.com/en/pricing – reached, no match (HTTP 200)
  5. https://bird.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

  • Third-party hosts we saw on the first load 1 ahrefs.com.
    Show the exact wording

    analytics.ahrefs.com

    Read at https://bird.com/

Checked 1 address on 2026-09-05.

Show the 1 address we checked
  1. https://bird.com/ – third-party requests before any interaction: analytics.ahrefs.com

Is this wrong? Send us the URL

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-09-05.

Show the 6 addresses we checked
  1. https://bird.com/legal/sla – reached, no match (HTTP 404)
  2. https://bird.com/sla – reached, no match (HTTP 404)
  3. https://bird.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://bird.com/trust/sla – reached, no match (HTTP 404)
  5. https://bird.com/uptime – reached, no match (HTTP 404)
  6. https://bird.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 8
✓

Data processing agreement

weight 3 of 3

Published and readable without a login.

Source: https://bird.com/legal/dpa · checked 2026-09-05

✓

Subprocessor list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://bird.com/legal/subprocessors · checked 2026-09-05

✓

Status page with history

weight 2 of 3

A public status page with incident history.

Source: https://status.bird.com/ · checked 2026-09-05

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000; includeSubDomains; preload

    Read at https://bird.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=63072000; includeSubDomains; preload

    Read at https://bird.com/

    max-age=63072000; includeSubDomains; preload

    Read at https://bird.com/

Source: https://bird.com/ · checked 2026-09-05

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://bird.com/legal/subprocessors · checked 2026-09-05

✓

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page HIPAA, ISO/IEC 27001, SOC 2 Type II.
    Show the 3 exact wordings

    Compliance CCPA CPRA EU-US DPF GDPR HIPAA ISO/IEC 27001:2022 PDPA PIPEDA SOC 2 Type 2 SOC 3 Standard Contractual Clause (SCC) UK Extension to

    Read at https://trust.bird.com/

    Compliance CCPA CPRA EU-US DPF GDPR HIPAA ISO/IEC 27001:2022 PDPA PIPEDA SOC 2 Type 2 SOC 3 Standard Contractual Clause (SCC) UK Extension to EU-US DPF UK

    Read at https://trust.bird.com/

    Compliance CCPA CPRA EU-US DPF GDPR HIPAA ISO/IEC 27001:2022 PDPA PIPEDA SOC 2 Type 2 SOC 3 Standard Contractual Clause (SCC) UK Extension to EU-US DPF UK GDPR Documents Get acce

    Read at https://trust.bird.com/

Source: https://trust.bird.com/ · checked 2026-09-05

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://bird.com/.well-known/security.txt · checked 2026-09-05

✓

Named privacy contact

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://bird.com/legal/privacy · checked 2026-09-05

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.