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MessageBird: what they publish

bird.com · Conversational AI · checked 2026-10-18

87/100ABand A

Rank 1 of 42 in Conversational AI, where the median is 26.

Public transparency score, not a product or security rating. Latest check: 2026-10-18. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

2 days since the newest dated result, 2 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

MessageBird

bird.com · Conversational AI

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
A 87of 100 Rank 1 of 42

Published commitments8 of 9 found

Measured behaviour2 of 3 found

Checked 2026-10-18. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that MessageBird has no such document.

Where MessageBird sits in Conversational AI

  1. A1 2%
  2. B0 0%
  3. C4 10%
  4. D6 14%
  5. E12 29%
  6. F19 45%
42 vendors with a score; 4 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of MessageBird is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What MessageBird states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

  • Third-party hosts we saw on the first load 3 ahrefs.com, google-analytics.com, googletagmanager.com.
    Show the 3 exact wordings

    analytics.ahrefs.com

    Read at https://bird.com/

    region1.google-analytics.com

    Read at https://bird.com/

    www.googletagmanager.com

    Read at https://bird.com/

Checked 1 address on 2026-10-18.

Show the 1 address we checked
  1. https://bird.com/ – third-party requests before any interaction: analytics.ahrefs.com, region1.google-analytics.com, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in Conversational AI: 2 of 44 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-18.

Show the 6 addresses we checked
  1. https://bird.com/legal/sla – reached, no match (HTTP 404)
  2. https://bird.com/sla – reached, no match (HTTP 404)
  3. https://bird.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://bird.com/trust/sla – reached, no match (HTTP 404)
  5. https://bird.com/uptime – reached, no match (HTTP 404)
  6. https://bird.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Conversational AI: 3 of 42 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 10
✓

Data processing agreement (DPA)

weight 3 of 3

Published and readable without a login.

Source: https://bird.com/legal/dpa · checked 2026-10-18

Across the market: Data processing agreement in Conversational AI: 8 of 42 companies

✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://bird.com/legal/subprocessors · checked 2026-10-18

Across the market: Subprocessor list in Conversational AI: 2 of 42 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording Australia, Belgium, Brazil, Germany, India, Ireland, Japan, Netherlands, Singapore, United States. This does not establish the company’s headquarters.
    Show the 10 exact wordings

    loud Hosting Service Provider Ireland, India, USA (as selected by customer) and Germany, Singapore, Australia, Brazil, USA Numbers Amazon Web Services EMEA SARL Cloud Hosting Service Provider Ireland,...

    Read at https://bird.com/trust

    rvice Provider USA, Ireland (optional, as selected by customer) SMS Google Cloud EMEA Limited Cloud Hosting Service Provider The Netherlands, Belgium SMS ClickHouse Inc.

    Read at https://bird.com/trust

    g Service Provider Ireland, India, USA (as selected by customer) and Germany, Singapore, Australia, Brazil, USA Numbers Amazon Web Services EMEA SARL Cloud Hosting Service Provider Ireland, India, USA...

    Read at https://bird.com/trust

    Analytics Data Base Service Provider Ireland Voice Amazon Web Services EMEA SARL Cloud Hosting Service Provider Ireland, India, USA (as selected by customer) and Germany, Singapore, Australia, Brazil,...

    Read at https://bird.com/trust

    bprocessor Name Subprocessor Function Processing Location Inbox Amazon Web Services EMEA SARL Cloud Hosting Service Provider Ireland, India, USA (as selected by customer) Email Amazon Web Services EME...

    Read at https://bird.com/trust

    bprocessor) Internal Customer Support Ticketing System UK Email Amazon Web Services EMEA SARL Cloud Hosting Service Provider USA, Ireland (optional, as selected by customer) SMS Google Cloud EMEA Limi...

    Read at https://bird.com/trust

    sor Function Processing Location Push Channels & Beams (Pusher) Amazon Web Services EMEA SARL Cloud Hosting Service Provider Ireland, Australia, Brazil, Japan, Singapore, South Korea, India, UK, USA P...

    Read at https://bird.com/trust

    rvice Provider USA, Ireland (optional, as selected by customer) SMS Google Cloud EMEA Limited Cloud Hosting Service Provider The Netherlands, Belgium SMS ClickHouse Inc.

    Read at https://bird.com/trust

    EMEA SARL Cloud Hosting Service Provider Ireland, India, USA (as selected by customer) and Germany, Singapore, Australia, Brazil, USA Numbers Amazon Web Services EMEA SARL Cloud Hosting Service Provid...

    Read at https://bird.com/trust

    bprocessor) Internal Customer Support Ticketing System UK Email Amazon Web Services EMEA SARL Cloud Hosting Service Provider USA, Ireland (optional, as selected by customer) SMS Google Cloud EMEA Limi...

    Read at https://bird.com/trust

Source: https://bird.com/trust · checked 2026-10-18

Across the market: Data location stated in Conversational AI: 18 of 42 companies

✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.bird.com/ · checked 2026-10-18

Across the market: Status page with history in Conversational AI: 12 of 44 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://bird.com/pricing · checked 2026-10-18

Across the market: Public pricing in Conversational AI: 19 of 42 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000; includeSubDomains; preload

    Read at https://bird.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=63072000; includeSubDomains; preload

    Read at https://bird.com/

    max-age=63072000; includeSubDomains; preload

    Read at https://bird.com/

Source: https://bird.com/ · checked 2026-10-18

Across the market: HTTPS enforced with HSTS in Conversational AI: 29 of 44 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://bird.com/legal/subprocessors · checked 2026-10-18

Across the market: Notice before subprocessors change in Conversational AI: 9 of 42 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page SOC 2 (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the exact wording

    Replit Lovable v0 Bolt Base44 camelAI Rocket Leap Enterprise Overview Security SOC 2 GDPR Trust Center Customer stories Contact Sales Resources Help Help center Support Migrate to Bird

    Read at https://bird.com/

Source: https://bird.com/ · checked 2026-10-18

Across the market: Certifications named in Conversational AI: 16 of 43 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://bird.com/.well-known/security.txt · checked 2026-10-18

Across the market: security.txt (RFC 9116) in Conversational AI: 6 of 40 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://bird.com/legal/privacy · checked 2026-10-18

Across the market: Named privacy contact in Conversational AI: 25 of 42 companies

History

100 0 2026-10-11: 87 of 1002026-10-18: 87 of 100 2026-10-11 2026-10-18
Score over the last 2 runs we measured MessageBird in: 87 (2026-10-11), 87 (2026-10-18).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

MessageBird

10 found · 2 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-18.

Investigate 2 open evidence questions
  1. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  2. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check

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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.