SaaS Ranking

Uptime SLA with a figure in Home health and care agencies

"High availability" is marketing. "99.9 %" is a commitment.

Read the percentage with its scope: use the uptime calculator for a time-based example and the SLA review checklist for the questions behind it.

2 of 38 companies we measured here publish it, that is 5%. Last checked 2026-10-17.

5% here against 3% across every category we measure. Home health and care agencies sits above the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Uptime SLA with a figure across all categories, or to Home health and care agencies.

The evidence at a glance
  • Found2
  • Not found at checked addresses36
  • Not measured5

43 companies in total. Unmeasured companies are excluded from the published share.

Published

An availability commitment with a figure.

VendorWhat we found
AlayaCare https://alayacare.com/sla/Checked
Care Coordinations https://carecoordinations.com/slaChecked
No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Ablyss 6 addresses checkedChecked
Alora Health 6 addresses checkedChecked
Ankota 6 addresses checkedChecked
Aspirico 6 addresses checkedChecked
Axxess 6 addresses checkedChecked
Brightree 6 addresses checkedChecked
Brittco 6 addresses checkedChecked
Careficient 6 addresses checkedChecked
CareSmartz360 6 addresses checkedChecked
Careswitch 6 addresses checkedChecked
Caretime 6 addresses checkedChecked
CareVoyant 6 addresses checkedChecked
CaseLogger 6 addresses checkedChecked
Connext Vivendi 6 addresses checkedChecked
Curantis Solutions 6 addresses checkedChecked
Curasoft 6 addresses checkedChecked
Element5 6 addresses checkedChecked
Euregon 6 addresses checkedChecked
Generations 6 addresses checkedChecked
HHAeXchange 6 addresses checkedChecked
Home Health Soft 6 addresses checkedChecked
HomeCare HomeBase 6 addresses checkedChecked
HomecareGPS 6 addresses checkedChecked
KanTime 6 addresses checkedChecked
MatrixCare 6 addresses checkedChecked
MEDIFOX DAN 6 addresses checkedChecked
Mosai 6 addresses checkedChecked
Muse by Mumms 6 addresses checkedChecked
myneva 6 addresses checkedChecked
Netsmart 6 addresses checkedChecked
Nevvon 6 addresses checkedChecked
opta data 6 addresses checkedChecked
Rosemark 6 addresses checkedChecked
Sandata 6 addresses checkedChecked
SupportAbility 6 addresses checkedChecked
WellSky 6 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Aaniie The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
AxisCare The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
CareAcademy The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Ritiko The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.Checked
Trella Health The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked

Other criteria in Home health and care agencies

Uptime SLA with a figure in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.