Uptime SLA with a figure in Home health and care agencies
"High availability" is marketing. "99.9 %" is a commitment.
2 of 9 vendors we measured here publish it, that is 22%. Last checked 2026-09-02.
22% here against 6% across every category we measure. Home health and care agencies sits above the overall share for this criterion.
Back to Uptime SLA with a figure across all categories, or to Home health and care agencies.
Published
An availability commitment with a figure.
| Vendor | What we found |
|---|---|
| AlayaCare | https://alayacare.com/sla/ |
| CareSmartz360 | https://www.caresmartz360.com/404-page-not-found/ |
No uptime figure found.
We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.
| Vendor | What we found |
|---|---|
| Alora Health | 6 addresses checked |
| Brightree | 6 addresses checked |
| Careficient | 6 addresses checked |
| CareVoyant | 6 addresses checked |
| Generations | 6 addresses checked |
| MatrixCare | 6 addresses checked |
| Netsmart | 6 addresses checked |
Not measured
We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.
| Vendor | What we found |
|---|---|
| Aaniie | The vendor’s server blocked or rate-limited our crawler, so this was not measured. |
| AxisCare | The vendor’s server blocked or rate-limited our crawler, so this was not measured. |
| Axxess | The vendor’s server blocked or rate-limited our crawler, so this was not measured. |
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