SaaS transparency ranking · CRM

CRM with a named privacy contact

Which vendors name a data protection officer or a dedicated privacy address?

14 of 27 CRM vendors we measure, that is 52 %. Public transparency score, not a product or security rating.

"Contact us" is not a privacy contact. This is a list of what these vendors publish, found by us at the addresses we checked on the date in each row. Vendors that are not on it may publish the same thing somewhere we did not look, or behind a login – the list says nothing about them.

found, source linked
not found at the addresses we checked
not measured by us
12 criteria in the order of the methodology, heaviest first within each group.

5
Teamleaderteamleader.eu

Transparency 59/100 CBand C
1. Data processing agreement: found
2. Subprocessor list: not found
3. Data location stated: not found
4. Status page with history: found
5. Public pricing: found
6. Certifications named: found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not measured
11. Notice before subprocessors change: found
12. Named privacy contact: found
7 found4 gaps1 not measuredGaps Subprocessor list, Data location stated, +2Compare
6
HubSpothubspot.com

Transparency 52/100 DBand D
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: found
5. Public pricing: found
6. Certifications named: found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
7 found5 gapsGaps Data processing agreement, Subprocessor list, +3Compare
7
Coppercopper.com

Transparency 43/100 DBand D
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: found
5. Public pricing: found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Subprocessor list, +5Compare
8
Vtigervtiger.com

Transparency 43/100 DBand D
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: found
5. Public pricing: found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Subprocessor list, +5Compare
9
Coeveracoevera.com

Transparency 41/100 DBand D
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: not found
5. Public pricing: found
6. Certifications named: found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not measured
11. Notice before subprocessors change: not found
12. Named privacy contact: found
5 found6 gaps1 not measuredGaps Data processing agreement, Subprocessor list, +4Compare
10
Freshworksfreshworks.com

Transparency 39/100 EBand E
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: not found
5. Public pricing: not found
6. Certifications named: found
7. Uptime SLA with a figure: found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
6 found6 gapsGaps Data processing agreement, Subprocessor list, +4Compare
12
Folkfolk.app

Transparency 35/100 EBand E
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: not found
5. Public pricing: found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
4 found8 gapsGaps Data processing agreement, Subprocessor list, +6Compare
13
Streakstreak.com

Transparency 35/100 EBand E
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: found
5. Public pricing: found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: not found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
4 found8 gapsGaps Data processing agreement, Subprocessor list, +6Compare
15
Efficyefficy.com

Transparency 26/100 EBand E
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: not found
5. Public pricing: not found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7Compare
16
Salesforcesalesforce.com

Transparency 26/100 EBand E
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: not found
5. Public pricing: not found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7Compare
20
Bitrix24bitrix24.com

Transparency 23/100 FBand F
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: found
4. Status page with history: not found
5. Public pricing: not found
6. Certifications named: found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: not found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not measured
11. Notice before subprocessors change: not found
12. Named privacy contact: found
3 found8 gaps1 not measuredGaps Data processing agreement, Subprocessor list, +6Compare
21
Less Annoying CRMlessannoyingcrm.com

Transparency 22/100 FBand F
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: not found
4. Status page with history: not found
5. Public pricing: found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7Compare
25
CentralStationCRMcentralstationcrm.de

Transparency 4/100 FBand F
1. Data processing agreement: not found
2. Subprocessor list: not found
3. Data location stated: not found
4. Status page with history: not found
5. Public pricing: not found
6. Certifications named: not found
7. Uptime SLA with a figure: not found
8. HTTPS enforced with HSTS: not found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not found
11. Notice before subprocessors change: not found
12. Named privacy contact: found
1 found11 gapsGaps Data processing agreement, Subprocessor list, +9Compare
Creatiocreatio.com

Not enough data: 6 of 12 criteria measured, so no transparency score
1. Data processing agreement: not measured
2. Subprocessor list: not measured
3. Data location stated: found
4. Status page with history: not found
5. Public pricing: not found
6. Certifications named: not measured
7. Uptime SLA with a figure: not measured
8. HTTPS enforced with HSTS: found
9. No third-party tracking before consent: not found
10. security.txt (RFC 9116): not measured
11. Notice before subprocessors change: not measured
12. Named privacy contact: found
3 found3 gaps6 not measuredGaps Status page with history, Public pricing, +1Compare (not enough data)

CRM with a named privacy contact

Keep going