Content, media and collaboration / Contact centre
Bright Pattern
What Bright Pattern publishes on brightpattern.com, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.
Transparency 4/100 FBand F
Rank 9 of 9 in Contact centrecategory median 13checked 2026-09-02
11 gaps found: 11 criteria not found at the addresses we checked. 1 found11 not found0 not measured
Public transparency score, not a product or security rating.
Transparency labelsaas-ranking.com
Bright Pattern
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- B
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Published commitments1 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- not foundData location stated×3
- not foundStatus page with history×2
- not foundPublic pricing×2
- not foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- not foundNamed privacy contact×1
Measured behaviour0 of 3 found
- not foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Show the full transparency label
Transparency labelsaas-ranking.com
Bright Pattern
- A
- B
- C
- D
- E
- F
Published commitments1 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- not foundData location stated×3
- not foundStatus page with history×2
- not foundPublic pricing×2
- not foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- not foundNamed privacy contact×1
Measured behaviour0 of 3 found
- not foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Not found, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://brightpattern.com/legal/dpa– reached, no match (HTTP 404)https://brightpattern.com/dpa– reached, no match (HTTP 404)https://brightpattern.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://brightpattern.com/data-processing-agreement– reached, no match (HTTP 404)https://brightpattern.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://brightpattern.com/legal/gdpr– reached, no match (HTTP 200)https://brightpattern.com/trust/dpa– reached, no match (HTTP 404)https://brightpattern.com/privacy/dpa– reached, no match (HTTP 404)
Subprocessor list
weight 3 of 3No subprocessor list found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://brightpattern.com/legal/subprocessors– reached, no match (HTTP 404)https://brightpattern.com/subprocessors– reached, no match (HTTP 404)https://brightpattern.com/sub-processors– reached, no match (HTTP 404)https://brightpattern.com/legal/sub-processors– reached, no match (HTTP 404)https://brightpattern.com/trust/subprocessors– reached, no match (HTTP 404)https://brightpattern.com/privacy/subprocessors– reached, no match (HTTP 404)https://brightpattern.com/legal/subprocessor-list– reached, no match (HTTP 404)
Data location stated
weight 3 of 3No statement about data location found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://brightpattern.com/security– reached, no match (HTTP 200)https://brightpattern.com/trust– reached, no match (HTTP 404)https://brightpattern.com/legal/privacy– reached, no match (HTTP 200)https://brightpattern.com/privacy– reached, no match (HTTP 404)https://brightpattern.com/privacy-policy– reached, no match (HTTP 200)https://brightpattern.com/compliance– reached, no match (HTTP 200)https://brightpattern.com/legal/privacy-policy– reached, no match (HTTP 200)
Status page with history
weight 2 of 3No public status page found.
Checked 3 addresses on 2026-09-02.
Show the 3 addresses we checked
https://status.brightpattern.com/– The name "status.brightpattern.com" could not be resolved.https://brightpattern.com/status– reached, no match (HTTP 404)https://brightpattern.com.statuspage.io/– Could not be fetched: fetch failed.
Public pricing
weight 2 of 3No public pricing with figures found.
Checked 5 addresses on 2026-09-02.
Show the 5 addresses we checked
https://brightpattern.com/pricing– reached, no match (HTTP 404)https://brightpattern.com/pricing/– reached and rendered, no matchhttps://brightpattern.com/plans– reached, no match (HTTP 404)https://brightpattern.com/en/pricing– reached, no match (HTTP 404)https://brightpattern.com/pricing-plans– reached, no match (HTTP 404)
HTTPS enforced with HSTS
weight 2 of 3No enforced HTTPS with HSTS found.
Checked 2 addresses on 2026-09-02.
Show the 2 addresses we checked
http://brightpattern.com/– redirects to https://brightpattern.com/https://brightpattern.com/– no HSTS header
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://brightpattern.com/– third-party requests before any interaction: ad.doubleclick.net, agent.marketingcloudfx.com, analytics.ahrefs.com, aplo-evnt.com, assets.apollo.io, b.6sc.co, c.6sc.co, cdn.leadmanagerfx.com, cta-service-cms2.hubspot.com, dashboard.searchatlas.com, forms.hscollectedforms.net, forms.hsforms.com, ipv6.6sc.co, j.6sc.co, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hscollectedforms.net, js.hsforms.net, js.hubspot.com, js.zi-scripts.com, l.clarity.ms, perf-na1.hsforms.com, region1.analytics.google.com, sa.searchatlas.com, scripts.clarity.ms, sp-ao.shortpixel.ai, static-assets.searchatlas.com, static.hotjar.com, stats.g.doubleclick.net, t.marketingcloudfx.com, track.hubspot.com, tracking-api.g2.com, tracking.g2crowd.com, use.fontawesome.com, ws.zoominfo.com, www.clarity.ms, www.google-analytics.com, www.google.com, www.google.de, www.googletagmanager.com
Notice before subprocessors change
weight 2 of 3No commitment to give notice before subprocessors change found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://brightpattern.com/legal/subprocessors– reached, no match (HTTP 404)https://brightpattern.com/subprocessors– reached, no match (HTTP 404)https://brightpattern.com/sub-processors– reached, no match (HTTP 404)https://brightpattern.com/legal/dpa– reached, no match (HTTP 404)https://brightpattern.com/dpa– reached, no match (HTTP 404)https://brightpattern.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://brightpattern.com/trust/subprocessors– reached, no match (HTTP 404)https://brightpattern.com/legal/sub-processors– reached, no match (HTTP 404)
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-02.
Show the 6 addresses we checked
https://brightpattern.com/legal/sla– reached, no match (HTTP 404)https://brightpattern.com/sla– reached, no match (HTTP 404)https://brightpattern.com/legal/service-level-agreement– reached, no match (HTTP 404)https://brightpattern.com/trust/sla– reached, no match (HTTP 404)https://brightpattern.com/uptime– reached, no match (HTTP 404)https://brightpattern.com/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://brightpattern.com/.well-known/security.txt– reached, no match (HTTP 404)
Named privacy contact
weight 1 of 3No named privacy contact found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://brightpattern.com/legal/privacy– reached, no match (HTTP 200)https://brightpattern.com/privacy– reached, no match (HTTP 404)https://brightpattern.com/privacy-policy– reached, no match (HTTP 200)https://brightpattern.com/legal/privacy-policy– reached, no match (HTTP 200)https://brightpattern.com/legal/privacy-notice– reached, no match (HTTP 404)https://brightpattern.com/trust/privacy– reached, no match (HTTP 200)https://brightpattern.com/datenschutz– reached, no match (HTTP 404)
Published evidence 1
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
Source: https://www.brightpattern.com/security/ · checked 2026-09-02