SaaS Ranking

Uptime SLA with a figure in Coding assistants

"High availability" is marketing. "99.9 %" is a commitment.

Read the percentage with its scope: use the uptime calculator for a time-based example and the SLA review checklist for the questions behind it.

2 of 16 companies we measured here publish it, that is 13%. Last checked 2026-10-21.

13% here against 3% across every category we measure. Coding assistants sits above the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Uptime SLA with a figure across all categories, or to Coding assistants.

The evidence at a glance
  • Found2
  • Not found at checked addresses14
  • Not measured1

17 companies in total. Unmeasured companies are excluded from the published share.

Published

An availability commitment with a figure.

VendorWhat we found
Cognition https://cognition.com/legal/service-level-agreementChecked
Factory https://factory.com/legal/slaChecked
No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Augment Code 6 addresses checkedChecked
Cline 6 addresses checkedChecked
CodeGPT 6 addresses checkedChecked
Cursor 6 addresses checkedChecked
Kilo 6 addresses checkedChecked
Magic 6 addresses checkedChecked
OpenHands 6 addresses checkedChecked
Poolside 6 addresses checkedChecked
Qodo 6 addresses checkedChecked
Refact 6 addresses checkedChecked
Roomote 6 addresses checkedChecked
Trae 6 addresses checkedChecked
Unblocked 6 addresses checkedChecked
Zed 6 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Tabnine The vendor’s server blocked, rate-limited or could not serve this request, so this was not measured.Checked

Other criteria in Coding assistants

Uptime SLA with a figure in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.