SaaS Ranking

Uptime SLA with a figure in Monitoring and observability

"High availability" is marketing. "99.9 %" is a commitment.

Read the percentage with its scope: use the uptime calculator for a time-based example and the SLA review checklist for the questions behind it.

8 of 47 companies we measured here publish it, that is 17%. Last checked 2026-10-16.

17% here against 3% across every category we measure. Monitoring and observability sits above the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Uptime SLA with a figure across all categories, or to Monitoring and observability.

The evidence at a glance
  • Found8
  • Not found at checked addresses39
  • Not measured2

49 companies in total. Unmeasured companies are excluded from the published share.

Published

An availability commitment with a figure.

VendorWhat we found
Checkly https://www.checklyhq.com/product/uptime-monitoring/Checked
Chronosphere https://chronosphere.io/integrations/slack/Checked
Metoro https://metoro.io/slaChecked
Netdata https://www.netdata.cloud/service-terms/Checked
OneUptime https://oneuptime.com/Checked
OpenObserve https://openobserve.ai/legal/sla/Checked
Pingdom https://www.pingdom.com/blog/uptime-and-performance-for-us-e-commerce-websites-during-december-2011-study/Checked
Sematext https://sematext.com/glossary/service-level-agreement/Checked
No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Avada Q-Guard 6 addresses checkedChecked
Better Stack 6 addresses checkedChecked
Bugsnag 6 addresses checkedChecked
Coralogix 6 addresses checkedChecked
Cronitor 6 addresses checkedChecked
Dash0 6 addresses checkedChecked
Datadog 6 addresses checkedChecked
Dynatrace 6 addresses checkedChecked
Elastic 6 addresses checkedChecked
Enteros 6 addresses checkedChecked
Grafana Labs 6 addresses checkedChecked
Greptime 6 addresses checkedChecked
GridGain Control Center 6 addresses checkedChecked
Honeycomb 6 addresses checkedChecked
HyperDX 6 addresses checkedChecked
Last9 6 addresses checkedChecked
Logz.io 6 addresses checkedChecked
Middleware 6 addresses checkedChecked
MonSpark 6 addresses checkedChecked
New Relic 6 addresses checkedChecked
OnlineOrNot 6 addresses checkedChecked
Parseable 6 addresses checkedChecked
Pulsetic 6 addresses checkedChecked
Pydantic 6 addresses checkedChecked
Raygun 6 addresses checkedChecked
Rollbar 6 addresses checkedChecked
Sazabi 6 addresses checkedChecked
Sentry 6 addresses checkedChecked
ServicePilot 6 addresses checkedChecked
SigNoz 6 addresses checkedChecked
Site24x7 6 addresses checkedChecked
SpeedCurve 6 addresses checkedChecked
Splunk 6 addresses checkedChecked
StatusCake 6 addresses checkedChecked
StatusGator 6 addresses checkedChecked
Sumo Logic 6 addresses checkedChecked
UptimeRobot 6 addresses checkedChecked
Xitoring 6 addresses checkedChecked
Zabbix 6 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
CloudBolt StormForge The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Graylog The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked

Other criteria in Monitoring and observability

Uptime SLA with a figure in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.