Uptime SLA with a figure in Higher education CRM
"High availability" is marketing. "99.9 %" is a commitment.
2 of 11 vendors we measured here publish it, that is 18%. Last checked 2026-09-02.
18% here against 6% across every category we measure. Higher education CRM sits above the overall share for this criterion.
Back to Uptime SLA with a figure across all categories, or to Higher education CRM.
Published
An availability commitment with a figure.
| Vendor | What we found |
|---|---|
| AdmitHub | https://mainstay.com/legal-sla/ |
| Civitas Learning | https://www.civitaslearning.com/termsandconditions-archive/sla/ |
No uptime figure found.
We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.
| Vendor | What we found |
|---|---|
| Almabase | 6 addresses checked |
| Capture Higher Ed | 6 addresses checked |
| Carnegie | 6 addresses checked |
| Coalition | 6 addresses checked |
| CommonApp | 6 addresses checked |
| Jenzabar | 6 addresses checked |
| Ocelot | 6 addresses checked |
| Stellic | 6 addresses checked |
| ZeeMee | 6 addresses checked |
Not measured
We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.
None. Every vendor here was measured for this criterion.
Found something we missed? Tell us and the next run picks it up.