SaaS Ranking

Uptime SLA with a figure in Library systems

"High availability" is marketing. "99.9 %" is a commitment.

Read the percentage with its scope: use the uptime calculator for a time-based example and the SLA review checklist for the questions behind it.

0 of 34 companies we measured here publish it, that is 0%. Last checked 2026-10-17.

0% here against 3% across every category we measure. Library systems sits below the overall share for this criterion.

This page counts companies, not product entries: a company with two products in this category is one company here and two rows below.

Back to Uptime SLA with a figure across all categories, or to Library systems.

The evidence at a glance
  • Found0
  • Not found at checked addresses34
  • Not measured6

40 companies in total. Unmeasured companies are excluded from the published share.

Published

An availability commitment with a figure.

None of the companies we measured here published this.

No uptime figure found.

We reached at least one address for each of these vendors and none of them carried it. That is what we found at the addresses we checked, on the date we checked them, and not a statement about what the vendor has.

VendorWhat we found
Alexandria 6 addresses checkedChecked
Algorhythms iSLIM Cloud 6 addresses checkedChecked
Allegro 6 addresses checkedChecked
Atriuum 6 addresses checkedChecked
Axiell 6 addresses checkedChecked
Bibliocommons 6 addresses checkedChecked
Biblionix 6 addresses checkedChecked
Bibliotheca 6 addresses checkedChecked
Blacklight 6 addresses checkedChecked
Cloud Library 6 addresses checkedChecked
Divibib 6 addresses checkedChecked
EBSCO 6 addresses checkedChecked
Ekz 6 addresses checkedChecked
Evergreen 6 addresses checkedChecked
Ex Libris 6 addresses checkedChecked
FOLIO 6 addresses checkedChecked
Follett Software 6 addresses checkedChecked
Hoopla 6 addresses checkedChecked
Insignia 6 addresses checkedChecked
Koha 6 addresses checkedChecked
Libero 6 addresses checkedChecked
LibLime 6 addresses checkedChecked
Librarika 6 addresses checkedChecked
LibraryWorld 6 addresses checkedChecked
Lyngsoe 6 addresses checkedChecked
OCLC 6 addresses checkedChecked
Opals 6 addresses checkedChecked
OverDrive 6 addresses checkedChecked
Primasoft 6 addresses checkedChecked
SLiMS 6 addresses checkedChecked
Softlink 6 addresses checkedChecked
Springshare 6 addresses checkedChecked
Surpass 6 addresses checkedChecked
VuFind 6 addresses checkedChecked
Not measured

We could not look at these, or their robots.txt asks us not to. That says something about our measurement, not about them, and they are left out of the percentage above.

VendorWhat we found
Aspen Discovery The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Clarivate The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Innovative The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked
Libib This vendor was not measured because our run stopped waiting for it.Checked
PMB This vendor was not measured because our run stopped waiting for it.Checked
SirsiDynix The vendor’s server blocked or rate-limited our crawler, so this was not measured.Checked

Other criteria in Library systems

Uptime SLA with a figure in related categories

Found something we missed? Tell us. A correction moves that vendor into our next nightly run. That run reads the same fixed addresses we check for every vendor, not the address you send.