Sales and marketing / Customer reviews and testimonials
Capterra
What Capterra publishes on capterra.com, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.
Not enough data: 3 of 12 criteria measured, so no transparency score
Not ranked: we could measure 3 of 12 criteria, below our thresholdchecked 2026-09-02
2 gaps found: 2 criteria not found at the addresses we checked. 1 found2 not found9 not measured
Public transparency score, not a product or security rating. That is a statement about our measurement, not about Capterra.
Transparency labelsaas-ranking.com
Capterra
- A
- B
- C
- D
- E
- F
Published commitments9 not measured
- not measuredData processing agreement×3
- not measuredSubprocessor list×3
- not measuredData location stated×3
- not measuredStatus page with history×2
- not measuredPublic pricing×2
- not measuredNotice before subprocessors change×2
- not measuredCertifications named×1
- not measuredUptime SLA with a figure×1
- not measuredNamed privacy contact×1
Measured behaviour1 of 3 found
- not foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Show the full transparency label
Transparency labelsaas-ranking.com
Capterra
- A
- B
- C
- D
- E
- F
Published commitments9 not measured
- not measuredData processing agreement×3
- not measuredSubprocessor list×3
- not measuredData location stated×3
- not measuredStatus page with history×2
- not measuredPublic pricing×2
- not measuredNotice before subprocessors change×2
- not measuredCertifications named×1
- not measuredUptime SLA with a figure×1
- not measuredNamed privacy contact×1
Measured behaviour1 of 3 found
- not foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Not found, heaviest first
HTTPS enforced with HSTS
weight 2 of 3No enforced HTTPS with HSTS found.
Checked 2 addresses on 2026-09-02.
Show the 2 addresses we checked
http://capterra.com/– redirects to https://capterra.com/https://capterra.com/– no HSTS header
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://capterra.com/– third-party requests before any interaction: brunhild.challenges.cloudflare.com, challenges.cloudflare.com
Published evidence 1
security.txt (RFC 9116)
weight 1 of 3Served at /.well-known/security.txt.
Source: https://www.capterra.com/.well-known/security.txt · checked 2026-09-02
Not measured by us 9
Data processing agreement
weight 3 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 8 addresses we checked
https://capterra.com/legal/dpa– blocked or unavailable (HTTP 403)https://capterra.com/dpa– blocked or unavailable (HTTP 403)https://capterra.com/legal/data-processing-agreement– blocked or unavailable (HTTP 403)https://capterra.com/data-processing-agreement– blocked or unavailable (HTTP 403)https://capterra.com/legal/data-processing-addendum– blocked or unavailable (HTTP 403)https://capterra.com/legal/gdpr– blocked or unavailable (HTTP 403)https://capterra.com/trust/dpa– blocked or unavailable (HTTP 403)https://capterra.com/privacy/dpa– blocked or unavailable (HTTP 403)
Subprocessor list
weight 3 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 7 addresses we checked
https://capterra.com/legal/subprocessors– blocked or unavailable (HTTP 403)https://capterra.com/subprocessors– blocked or unavailable (HTTP 403)https://capterra.com/sub-processors– blocked or unavailable (HTTP 403)https://capterra.com/legal/sub-processors– blocked or unavailable (HTTP 403)https://capterra.com/trust/subprocessors– blocked or unavailable (HTTP 403)https://capterra.com/privacy/subprocessors– blocked or unavailable (HTTP 403)https://capterra.com/legal/subprocessor-list– blocked or unavailable (HTTP 403)
Data location stated
weight 3 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 7 addresses we checked
https://capterra.com/security– blocked or unavailable (HTTP 403)https://capterra.com/trust– blocked or unavailable (HTTP 403)https://capterra.com/legal/privacy– blocked or unavailable (HTTP 403)https://capterra.com/privacy– blocked or unavailable (HTTP 403)https://capterra.com/privacy-policy– blocked or unavailable (HTTP 403)https://capterra.com/compliance– blocked or unavailable (HTTP 403)https://capterra.com/legal/privacy-policy– blocked or unavailable (HTTP 403)
Status page with history
weight 2 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 3 addresses we checked
https://status.capterra.com/– The name "status.capterra.com" could not be resolved.https://capterra.com/status– blocked or unavailable (HTTP 403)https://capterra.com.statuspage.io/– Could not be fetched: fetch failed.
Public pricing
weight 2 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 5 addresses we checked
https://capterra.com/pricing– blocked or unavailable (HTTP 403)https://capterra.com/pricing/– blocked or unavailable (HTTP 403)https://capterra.com/plans– blocked or unavailable (HTTP 403)https://capterra.com/en/pricing– blocked or unavailable (HTTP 403)https://capterra.com/pricing-plans– blocked or unavailable (HTTP 403)
Notice before subprocessors change
weight 2 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 8 addresses we checked
https://capterra.com/legal/subprocessors– blocked or unavailable (HTTP 403)https://capterra.com/subprocessors– blocked or unavailable (HTTP 403)https://capterra.com/sub-processors– blocked or unavailable (HTTP 403)https://capterra.com/legal/dpa– blocked or unavailable (HTTP 403)https://capterra.com/dpa– blocked or unavailable (HTTP 403)https://capterra.com/legal/data-processing-agreement– blocked or unavailable (HTTP 403)https://capterra.com/trust/subprocessors– blocked or unavailable (HTTP 403)https://capterra.com/legal/sub-processors– blocked or unavailable (HTTP 403)
Certifications named
weight 1 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 6 addresses we checked
https://capterra.com/security– blocked or unavailable (HTTP 403)https://capterra.com/trust– blocked or unavailable (HTTP 403)https://capterra.com/trust-center– blocked or unavailable (HTTP 403)https://capterra.com/compliance– blocked or unavailable (HTTP 403)https://capterra.com/legal/security– blocked or unavailable (HTTP 403)https://trust.capterra.com/– The name "trust.capterra.com" could not be resolved.
Uptime SLA with a figure
weight 1 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 6 addresses we checked
https://capterra.com/legal/sla– blocked or unavailable (HTTP 403)https://capterra.com/sla– blocked or unavailable (HTTP 403)https://capterra.com/legal/service-level-agreement– blocked or unavailable (HTTP 403)https://capterra.com/trust/sla– blocked or unavailable (HTTP 403)https://capterra.com/uptime– blocked or unavailable (HTTP 403)https://capterra.com/legal/uptime-sla– blocked or unavailable (HTTP 403)
Named privacy contact
weight 1 of 3Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.
Show the 7 addresses we checked
https://capterra.com/legal/privacy– blocked or unavailable (HTTP 403)https://capterra.com/privacy– blocked or unavailable (HTTP 403)https://capterra.com/privacy-policy– blocked or unavailable (HTTP 403)https://capterra.com/legal/privacy-policy– blocked or unavailable (HTTP 403)https://capterra.com/legal/privacy-notice– blocked or unavailable (HTTP 403)https://capterra.com/trust/privacy– blocked or unavailable (HTTP 403)https://capterra.com/datenschutz– blocked or unavailable (HTTP 403)