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Engineering and data / Email hosting

Rackspace

What Rackspace publishes on rackspace.com, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.

Not enough data: 6 of 12 criteria measured, so no transparency score

Not ranked: we could measure 6 of 12 criteria, below our thresholdchecked 2026-09-02

3 gaps found: 3 criteria not found at the addresses we checked. 3 found3 not found6 not measured

Public transparency score, not a product or security rating. That is a statement about our measurement, not about Rackspace.

Transparency labelsaas-ranking.com

Rackspace

rackspace.com · Email hosting

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
Not enough data6 of 12 measured, no score

Published commitments1 of 3 found, 6 not measured

Measured behaviour2 of 3 found

Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

Show the full transparency label

Transparency labelsaas-ranking.com

Rackspace

rackspace.com · Email hosting

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
Not enough data6 of 12 measured, no score

Published commitments1 of 3 found, 6 not measured

Measured behaviour2 of 3 found

Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.

Not found, heaviest first

✗

Status page with history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-09-02.

Show the 3 addresses we checked
  1. https://status.rackspace.com/ – reached, no match (HTTP 200)
  2. https://rackspace.com/status – reached, no match (HTTP 200)
  3. https://rackspace.com.statuspage.io/ – Could not be fetched: fetch failed.

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✗

Public pricing

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-09-02.

Show the 5 addresses we checked
  1. https://rackspace.com/pricing – reached and rendered, no match
  2. https://rackspace.com/pricing/ – reached, no match (HTTP 200)
  3. https://rackspace.com/plans – reached, no match (HTTP 404)
  4. https://rackspace.com/en/pricing – reached, no match (HTTP 404)
  5. https://rackspace.com/pricing-plans – reached, no match (HTTP 404)

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✗

No third-party tracking before consent

weight 2 of 3

No consent-free first load found.

Checked 1 address on 2026-09-02.

Show the 1 address we checked
  1. https://rackspace.com/ – third-party requests before any interaction: abm-tracking.demandscience.com, cdn.omniconvert.com, fonts.googleapis.com, fonts.gstatic.com, i.ytimg.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hsadspixel.net, js.hscollectedforms.net, js.hubspot.com, l.tandeminspector.com, region1.google-analytics.com, static.hotjar.com, tracking.intentsify.io, www.google-analytics.com, www.google.com, www.googletagmanager.com, www.youtube-nocookie.com, www.youtube.com

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Published evidence 3
✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

Source: https://rackspace.com/ · checked 2026-09-02

✓

Certifications named

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

Source: https://www.rackspace.com/compliance · checked 2026-09-02

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://www.rackspace.com/.well-known/security.txt · checked 2026-09-02

Not measured by us 6
–

Data processing agreement

weight 3 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 8 addresses we checked
  1. https://rackspace.com/legal/dpa – excluded by robots.txt
  2. https://rackspace.com/dpa – reached, no match (HTTP 404)
  3. https://rackspace.com/legal/data-processing-agreement – excluded by robots.txt
  4. https://rackspace.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://rackspace.com/legal/data-processing-addendum – excluded by robots.txt
  6. https://rackspace.com/legal/gdpr – excluded by robots.txt
  7. https://rackspace.com/trust/dpa – reached, no match (HTTP 404)
  8. https://rackspace.com/privacy/dpa – reached, no match (HTTP 404)

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–

Subprocessor list

weight 3 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 7 addresses we checked
  1. https://rackspace.com/legal/subprocessors – excluded by robots.txt
  2. https://rackspace.com/subprocessors – reached, no match (HTTP 404)
  3. https://rackspace.com/sub-processors – reached, no match (HTTP 404)
  4. https://rackspace.com/legal/sub-processors – excluded by robots.txt
  5. https://rackspace.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://rackspace.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://rackspace.com/legal/subprocessor-list – excluded by robots.txt

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–

Data location stated

weight 3 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 7 addresses we checked
  1. https://rackspace.com/security – reached, no match (HTTP 200)
  2. https://rackspace.com/trust – reached, no match (HTTP 404)
  3. https://rackspace.com/legal/privacy – excluded by robots.txt
  4. https://rackspace.com/privacy – reached, no match (HTTP 404)
  5. https://rackspace.com/privacy-policy – blocked or unavailable (HTTP 403)
  6. https://rackspace.com/compliance – reached, no match (HTTP 200)
  7. https://rackspace.com/legal/privacy-policy – excluded by robots.txt

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–

Notice before subprocessors change

weight 2 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 8 addresses we checked
  1. https://rackspace.com/legal/subprocessors – excluded by robots.txt
  2. https://rackspace.com/subprocessors – reached, no match (HTTP 404)
  3. https://rackspace.com/sub-processors – reached, no match (HTTP 404)
  4. https://rackspace.com/legal/dpa – excluded by robots.txt
  5. https://rackspace.com/dpa – reached, no match (HTTP 404)
  6. https://rackspace.com/legal/data-processing-agreement – excluded by robots.txt
  7. https://rackspace.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://rackspace.com/legal/sub-processors – excluded by robots.txt

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–

Uptime SLA with a figure

weight 1 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 6 addresses we checked
  1. https://rackspace.com/legal/sla – excluded by robots.txt
  2. https://rackspace.com/sla – reached, no match (HTTP 404)
  3. https://rackspace.com/legal/service-level-agreement – excluded by robots.txt
  4. https://rackspace.com/trust/sla – reached, no match (HTTP 404)
  5. https://rackspace.com/uptime – reached, no match (HTTP 404)
  6. https://rackspace.com/legal/uptime-sla – excluded by robots.txt

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–

Named privacy contact

weight 1 of 3

Not measured. The vendor’s robots.txt excludes us from at least one of these addresses, so this was not measured.

Show the 7 addresses we checked
  1. https://rackspace.com/legal/privacy – excluded by robots.txt
  2. https://rackspace.com/privacy – reached, no match (HTTP 404)
  3. https://rackspace.com/privacy-policy – blocked or unavailable (HTTP 403)
  4. https://rackspace.com/legal/privacy-policy – excluded by robots.txt
  5. https://rackspace.com/legal/privacy-notice – excluded by robots.txt
  6. https://rackspace.com/trust/privacy – reached, no match (HTTP 404)
  7. https://rackspace.com/datenschutz – reached, no match (HTTP 404)

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