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Diligent ESG: what they publish

diligent.com · ESG reporting · checked 2026-10-18

26/100EBand E

Rank 10 of 28 in ESG reporting, where the median is 24.

Public transparency score, not a product or security rating. Latest check: 2026-10-18. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

1 day since the newest dated result, 1 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

Diligent ESG

diligent.com · ESG reporting

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
E 26of 100 Rank 10 of 28

Published commitments3 of 9 found

Measured behaviour1 of 3 found

Checked 2026-10-18. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Diligent ESG has no such document.

Where Diligent ESG sits in ESG reporting

  1. A0 0%
  2. B0 0%
  3. C1 4%
  4. D1 4%
  5. E12 43%
  6. F14 50%
28 vendors with a score; 2 more without a score because we could measure too little. Bands have fixed thresholds, see how the score works.

The band of Diligent ESG is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What Diligent ESG states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-10-18.

Show the 8 addresses we checked
  1. https://diligent.com/legal/dpa – reached, no match (HTTP 404)
  2. https://diligent.com/dpa – reached, no match (HTTP 404)
  3. https://diligent.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://diligent.com/data-processing-agreement – reached, no match (HTTP 404)
  5. https://diligent.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://diligent.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://diligent.com/trust/dpa – reached, no match (HTTP 404)
  8. https://diligent.com/privacy/dpa – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data processing agreement in ESG reporting: 2 of 28 companies

✗

Subprocessors: the published list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-10-18.

Show the 7 addresses we checked
  1. https://diligent.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://diligent.com/subprocessors – reached, no match (HTTP 404)
  3. https://diligent.com/sub-processors – reached, no match (HTTP 404)
  4. https://diligent.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://diligent.com/trust/subprocessors – reached, no match (HTTP 404)
  6. https://diligent.com/privacy/subprocessors – reached, no match (HTTP 404)
  7. https://diligent.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in ESG reporting: 3 of 28 companies

✗

Data location: where they say data is hosted

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.diligent.com/trust · checked 2026-10-18

Show the 7 addresses we checked
  1. https://diligent.com/security – reached, no match (HTTP 404)
  2. https://diligent.com/trust – found, but behind a sign-in
  3. https://diligent.com/legal/privacy – reached, no match (HTTP 200)
  4. https://diligent.com/privacy – reached, no match (HTTP 200)
  5. https://diligent.com/privacy-policy – reached, no match (HTTP 200)
  6. https://diligent.com/compliance – reached, no match (HTTP 404)
  7. https://diligent.com/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data location stated in ESG reporting: 9 of 28 companies

✗

Public pricing with figures

weight 2 of 3

No public pricing with figures found.

Checked 5 addresses on 2026-10-18.

Show the 5 addresses we checked
  1. https://diligent.com/pricing – reached and rendered, no match
  2. https://diligent.com/pricing/ – reached, no match (HTTP 200)
  3. https://diligent.com/plans – reached, no match (HTTP 404)
  4. https://diligent.com/en/pricing – reached, no match (HTTP 404)
  5. https://diligent.com/pricing-plans – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Public pricing in ESG reporting: 6 of 28 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

  • Third-party hosts we saw on the first load 4 netlify.app, optimizely.com, sanity.io, vidyard.com.
    Show the 4 exact wordings

    6ad24b90ab24df259f3a7a5a--dil-8765309-test.netlify.app

    Read at https://diligent.com/

    a23791891397.cdn.optimizely.com, cdn.optimizely.com, logx.optimizely.com

    Read at https://diligent.com/

    cdn.sanity.io

    Read at https://diligent.com/

    assets.vidyard.com, cdn.vidyard.com, play.vidyard.com, raw.vidyard.com

    Read at https://diligent.com/

Checked 1 address on 2026-10-18.

Show the 1 address we checked
  1. https://diligent.com/ – third-party requests before any interaction: 6ad24b90ab24df259f3a7a5a--dil-8765309-test.netlify.app, a23791891397.cdn.optimizely.com, assets.vidyard.com, cdn.optimizely.com, cdn.sanity.io, cdn.vidyard.com, logx.optimizely.com, play.vidyard.com, raw.vidyard.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in ESG reporting: 2 of 30 companies

✗

Notice before subprocessors change

weight 2 of 3

No commitment to give notice before subprocessors change found.

Checked 8 addresses on 2026-10-18.

Show the 8 addresses we checked
  1. https://diligent.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://diligent.com/subprocessors – reached, no match (HTTP 404)
  3. https://diligent.com/sub-processors – reached, no match (HTTP 404)
  4. https://diligent.com/legal/dpa – reached, no match (HTTP 404)
  5. https://diligent.com/dpa – reached, no match (HTTP 404)
  6. https://diligent.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://diligent.com/trust/subprocessors – reached, no match (HTTP 404)
  8. https://diligent.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in ESG reporting: 3 of 28 companies

✗

Uptime SLA with a figure

weight 1 of 3

No uptime figure found.

Checked 6 addresses on 2026-10-18.

Show the 6 addresses we checked
  1. https://diligent.com/legal/sla – reached, no match (HTTP 404)
  2. https://diligent.com/sla – reached, no match (HTTP 404)
  3. https://diligent.com/legal/service-level-agreement – reached, no match (HTTP 404)
  4. https://diligent.com/trust/sla – reached, no match (HTTP 404)
  5. https://diligent.com/uptime – reached, no match (HTTP 404)
  6. https://diligent.com/legal/uptime-sla – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in ESG reporting: 1 of 28 companies

✗

security.txt (RFC 9116)

weight 1 of 3

No security.txt found.

Checked 1 address on 2026-10-18.

Show the 1 address we checked
  1. https://diligent.com/.well-known/security.txt – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in ESG reporting: 2 of 28 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 4
✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.diligent.com/ · checked 2026-10-18

Across the market: Status page with history in ESG reporting: 4 of 29 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000; includeSubDomains; preload

    Read at https://diligent.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=63072000; includeSubDomains; preload

    Read at https://diligent.com/

    max-age=63072000; includeSubDomains; preload

    Read at https://diligent.com/

Source: https://diligent.com/ · checked 2026-10-18

Across the market: HTTPS enforced with HSTS in ESG reporting: 28 of 30 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page FedRAMP (not counted: the sentence does not carry it), HIPAA (not counted: the sentence does not carry it), ISO/IEC 27001 (not counted: the sentence does not carry it), SOC 2 (not counted: the sentence does not carry it), SOC 2 Type II. The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 5 exact wordings

    pare for proxy season Get deal ready Upskill your board and leadership Start an ERM program Achieve FedRAMP compliance Company Type chevron_right Public Company Private Company Nonprofit Education & L...

    Read at https://www.diligent.com/trust

    Third-party audit reports such as SOC 2 and HIPAA, ISO certifications, and penetration test reports.

    Read at https://www.diligent.com/trust

    Diligent’s Security Program is based on the NIST Cybersecurity Framework and Diligent follows ISO/IEC 27001 standards.

    Read at https://www.diligent.com/trust

    ore information about Amazon Web Services security, refer to the following documents: AWS Artifact (SOC 2, ISO compliance reports) AWS Cloud Security (overview on AWS security) AWS Compliance Roadmap....

    Read at https://www.diligent.com/trust

    The platform is ISO 27001 certified and undergoes annual SSAE 18 SOC 2 Type II audits.

    Read at https://www.diligent.com/trust

Source: https://www.diligent.com/trust · checked 2026-10-18

Across the market: Certifications named in ESG reporting: 7 of 28 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.diligent.com/legal/privacy · checked 2026-10-18

Across the market: Named privacy contact in ESG reporting: 16 of 28 companies

History

100 0 2026-10-11: 26 of 1002026-10-18: 26 of 100 2026-10-11 2026-10-18
Score over the last 2 runs we measured Diligent ESG in: 26 (2026-10-11), 26 (2026-10-18).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

Diligent ESG

4 found · 8 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-18.

Investigate 8 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  4. Public pricing

    Please confirm the total cost for our seats and usage, including minimum commitments, add-ons, overages and renewal terms.

    Inspect this check
  5. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  6. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  7. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  8. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check

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