Alternatives to mHelpDesk
Other Field service management vendors we measure, sorted by how much they publish that mHelpDesk does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 20 that differ from mHelpDesk on at least one criterion we measured for both. Public transparency score, not a product or security rating.
mHelpDesk has 12 gaps in what we could measure: Data processing agreement, Subprocessor list, Data location stated, Status page with history, Public pricing, Certifications named, Uptime SLA with a figure, HTTPS enforced with HSTS, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change, Named privacy contact. The column “publishes and mHelpDesk does not” is the one that closes them.
| Vendor | Score | Publishes, and mHelpDesk does not | mHelpDesk publishes, and they do not | |
|---|---|---|---|---|
| ServiceM8servicem8.com | 48/100 | 6 Data processing agreement, Public pricing, HTTPS enforced with HSTS, +3 | nothing | Compare |
| Jobbergetjobber.com | 48/100 | 5 Subprocessor list, Data location stated, Public pricing, +2 | nothing | Compare |
| Praxedopraxedo.com | 43/100 | 5 Data location stated, Public pricing, Certifications named, +2 | nothing | Compare |
| FieldEdgefieldedge.com | 36/100 | 4 Data location stated, Status page with history, Public pricing, +1 | nothing | Compare |
| Aspireyouraspire.com | 35/100 | 4 Data location stated, Status page with history, HTTPS enforced with HSTS, +1 | nothing | Compare |
| Housecall Prohousecallpro.com | 30/100 | 3 Data location stated, Status page with history, Public pricing | nothing | Compare |
| Workizworkiz.com | 30/100 | 3 Data location stated, Public pricing, HTTPS enforced with HSTS | nothing | Compare |
| FieldAwarefieldaware.com | 26/100 | 3 Data location stated, Status page with history, Named privacy contact | nothing | Compare |
| Fieldcodefieldcode.com | 26/100 | 3 Data location stated, Public pricing, Named privacy contact | nothing | Compare |
| Fieldpointfieldpoint.net | 26/100 | 3 Data location stated, HTTPS enforced with HSTS, Named privacy contact | nothing | Compare |
| Joblogicjoblogic.com | 22/100 | 3 Public pricing, HTTPS enforced with HSTS, Named privacy contact | nothing | Compare |
| OptimoRouteoptimoroute.com | 22/100 | 3 Status page with history, Public pricing, Named privacy contact | nothing | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.