SaaS transparency ranking · Helpdesk
Helpdesk vendors with EU hosting stated
Which vendors name a location inside the EU or EEA when they say where the data sits?
9 of 51 Helpdesk vendors we measure, that is 18 %. Public transparency score, not a product or security rating.
They name one of these places next to their hosting wording. It is what they publish, not a guarantee about every byte. This is a list of what these vendors publish, found by us at the addresses we checked on the date in each row. Vendors that are not on it may publish the same thing somewhere we did not look, or behind a login – the list says nothing about them.
- found, source linked
- not found at the addresses we checked
- not measured by us
- 12 criteria in the order of the methodology, heaviest first within each group.
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2
Desk365desk365.ioTransparency 74/100 BBand B
- Data processing agreement: found
- Subprocessor list: found
- Data location stated: found
- Status page with history: not found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: found
- Named privacy contact: found
8 found4 gapsGaps Status page with history, No third-party tracking before consent, +2
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6
Frontfront.comTransparency 52/100 DBand D
- Data processing agreement: found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): found
- Notice before subprocessors change: not found
- Named privacy contact: not found
6 found6 gapsGaps Subprocessor list, Status page with history, +4
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11
Helpwisehelpwise.ioTransparency 43/100 DBand D
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Subprocessor list, +5
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13
Tidiotidio.comTransparency 41/100 DBand D
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not measured
- Notice before subprocessors change: not found
- Named privacy contact: found
5 found6 gaps1 not measuredGaps Data processing agreement, Subprocessor list, +4
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16
HelpSpacehelpspace.comTransparency 39/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Subprocessor list, +5
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17
Kayakokayako.comTransparency 39/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Subprocessor list, +5
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25
Zendeskzendesk.comTransparency 35/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: found
- Certifications named: found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): found
- Notice before subprocessors change: not found
- Named privacy contact: found
5 found7 gapsGaps Data processing agreement, Subprocessor list, +5
-
30
JivoChatjivochat.comTransparency 30/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: not found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7
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31
Keepingkeeping.comTransparency 30/100 EBand E
- Data processing agreement: not found
- Subprocessor list: not found
- Data location stated: found
- Status page with history: found
- Public pricing: found
- Certifications named: not found
- Uptime SLA with a figure: not found
- HTTPS enforced with HSTS: not found
- No third-party tracking before consent: not found
- security.txt (RFC 9116): not found
- Notice before subprocessors change: not found
- Named privacy contact: not found
3 found9 gapsGaps Data processing agreement, Subprocessor list, +7