Kayako
What Kayako publishes, measured on their own site. Every result below links the page we found it on, or lists the addresses we checked.
- 40out of 100
- 10/10Criteria measured
- 2026-08-31Checked
Vendor site: kayako.com · category: Helpdesk
Data processing agreement
No data processing agreement found.
Checked 8 addresses on 2026-08-31.
Show the 8 addresses we checked
https://kayako.com/legal/dpa– reached, no match (HTTP 404)https://kayako.com/dpa– reached, no match (HTTP 404)https://kayako.com/legal/data-processing-agreement– Not the expected content type but "application/pdf".https://kayako.com/data-processing-agreement– reached, no match (HTTP 404)https://kayako.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://kayako.com/legal/gdpr– reached, no match (HTTP 404)https://kayako.com/trust/dpa– reached, no match (HTTP 404)https://kayako.com/privacy/dpa– reached, no match (HTTP 404)
Subprocessor list
No subprocessor list found.
Checked 7 addresses on 2026-08-31.
Show the 7 addresses we checked
https://kayako.com/legal/subprocessors– reached, no match (HTTP 404)https://kayako.com/subprocessors– reached, no match (HTTP 404)https://kayako.com/sub-processors– reached, no match (HTTP 404)https://kayako.com/legal/sub-processors– reached, no match (HTTP 404)https://kayako.com/trust/subprocessors– reached, no match (HTTP 404)https://kayako.com/privacy/subprocessors– reached, no match (HTTP 404)https://kayako.com/legal/subprocessor-list– reached, no match (HTTP 404)
Data location stated
The hosting location is stated on a public page.
Source: https://kayako.com/about/privacy/ · checked 2026-08-31
Status page with history
A public status page with incident history.
Source: https://status.kayako.com/ · checked 2026-08-31
Public pricing
Actual numbers on a public page.
Source: https://kayako.com/pricing/ · checked 2026-08-31
Certifications named
SOC 2 or ISO 27001 named on a public page.
Source: https://kayako.com/security/ · checked 2026-08-31
Uptime SLA with a figure
No uptime figure found.
Checked 6 addresses on 2026-08-31.
Show the 6 addresses we checked
https://kayako.com/legal/sla– reached, no match (HTTP 404)https://kayako.com/sla– reached, no match (HTTP 404)https://kayako.com/legal/service-level-agreement– reached, no match (HTTP 404)https://kayako.com/trust/sla– reached, no match (HTTP 404)https://kayako.com/uptime– reached, no match (HTTP 404)https://kayako.com/legal/uptime-sla– reached, no match (HTTP 404)
HTTPS enforced with HSTS
No enforced HTTPS with HSTS found.
Checked 2 addresses on 2026-08-31.
Show the 2 addresses we checked
http://kayako.com/– redirects to https://kayako.com/https://kayako.com/– no HSTS header
No third-party tracking before consent
No consent-free first load found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://kayako.com/– third-party requests before any interaction: cdn.mxpnl.com, cdnjs.cloudflare.com, ddwl4m2hdecbv.cloudfront.net, dev.visualwebsiteoptimizer.com, instantly.gg, pagead2.googlesyndication.com, region1.google-analytics.com, www.googletagmanager.com
security.txt (RFC 9116)
No security.txt found.
Checked 1 address on 2026-08-31.
Show the 1 address we checked
https://kayako.com/.well-known/security.txt– reached, no match (HTTP 404)