Uptime.com
uptime.com · Incident management · checked 2026-09-05
Rank 8 of 32 in Incident management, where the median is 30.
- 6 found
- 6 not found
- 0 not measured
We measured 12 of 12 criteria for Uptime.com on 2026-09-05. We found 6 with a source and did not find 6 at the addresses we checked. That is a transparency score of 48 out of 100, band D.
Overview
Transparency labelsaas-ranking.com
Uptime.com
- A
- B
- C
- D
- E
- F
Published commitments5 of 9 found
- not foundData processing agreement×3
- foundSubprocessor list×3
- not foundData location stated×3
- not foundStatus page with history×2
- foundPublic pricing×2
- foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-05. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.
The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.
Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that Uptime.com has no such document.
What they state
The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.
- Named on that page SOC 2 (named without a certification claim), SOC 2 Type II (unclear from the sentence).
Show the 2 exact wordings
Our controls are designed to align with SOC 2 security principles, including protections for data in transit and at rest.
Read at https://uptime.com/trust-centerOur security practices are regularly assessed and validated through independent audits, including SOC 2 Type II.
Read at https://uptime.com/trust-center - Infrastructure providers named on that list Amazon Web Services, Atlassian, HubSpot, SendGrid, Slack, Twilio, Zendesk.
Show the 7 exact wordings
Amazon Web Services
Read at https://uptime.com/subprocessorsAtlassian
Read at https://uptime.com/subprocessorsHubSpot
Read at https://uptime.com/subprocessorsSendGrid
Read at https://uptime.com/subprocessorsSlack
Read at https://uptime.com/subprocessorsTwilio
Read at https://uptime.com/subprocessorsZendesk
Read at https://uptime.com/subprocessors - What the privacy page carries Named data protection officer, Dedicated privacy address.
Show the 2 exact wordings
Data Protection Officer
Read at https://uptime.com/privacy-policy[address]@uptime.com
Read at https://uptime.com/privacy-policy - Third-party hosts we saw on the first load 2 gstatic.com, sf-syn.com.
Show the 2 exact wordings
fonts.gstatic.com
Read at https://uptime.com/b.sf-syn.com
Read at https://uptime.com/ - HSTS max-age 604800 seconds (7 days).
Show the exact wording
max-age=604800
Read at https://uptime.com/
Gaps, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-05.
Show the 8 addresses we checked
https://uptime.com/legal/dpa– reached, no match (HTTP 404)https://uptime.com/dpa– reached, no match (HTTP 404)https://uptime.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://uptime.com/data-processing-agreement– reached, no match (HTTP 404)https://uptime.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://uptime.com/legal/gdpr– reached, no match (HTTP 404)https://uptime.com/trust/dpa– reached, no match (HTTP 404)https://uptime.com/privacy/dpa– reached, no match (HTTP 404)
Data location stated
weight 3 of 3No statement about data location found.
Checked 7 addresses on 2026-09-05.
Show the 7 addresses we checked
https://uptime.com/security– reached, no match (HTTP 404)https://uptime.com/trust– reached, no match (HTTP 404)https://uptime.com/legal/privacy– reached, no match (HTTP 404)https://uptime.com/privacy– reached, no match (HTTP 404)https://uptime.com/privacy-policy– reached, no match (HTTP 200)https://uptime.com/compliance– reached, no match (HTTP 404)https://uptime.com/legal/privacy-policy– reached, no match (HTTP 404)
Status page with history
weight 2 of 3No public status page found.
Checked 3 addresses on 2026-09-05.
Show the 3 addresses we checked
https://status.uptime.com/– reached, no match (HTTP 200)https://uptime.com/status– reached, no match (HTTP 200)https://uptime.com.statuspage.io/– Could not be fetched: fetch failed.
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
- Third-party hosts we saw on the first load 2 gstatic.com, sf-syn.com.
Show the 2 exact wordings
fonts.gstatic.com
Read at https://uptime.com/b.sf-syn.com
Read at https://uptime.com/
Checked 1 address on 2026-09-05.
Show the 1 address we checked
https://uptime.com/– third-party requests before any interaction: b.sf-syn.com, fonts.gstatic.com
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-05.
Show the 6 addresses we checked
https://uptime.com/legal/sla– reached, no match (HTTP 404)https://uptime.com/sla– reached, no match (HTTP 404)https://uptime.com/legal/service-level-agreement– reached, no match (HTTP 404)https://uptime.com/trust/sla– reached, no match (HTTP 404)https://uptime.com/uptime– reached, no match (HTTP 404)https://uptime.com/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-05.
Show the 1 address we checked
https://uptime.com/.well-known/security.txt– reached, no match (HTTP 404)
Evidence
The full source lists sit behind these two groups, so that the answer above stays readable.
Published, with a source 6
Subprocessor list
weight 3 of 3The actual list is published, not just a promise to keep one.
- Infrastructure providers named on that list Amazon Web Services, Atlassian, HubSpot, SendGrid, Slack, Twilio, Zendesk.
Show the 7 exact wordings
Amazon Web Services
Read at https://uptime.com/subprocessorsAtlassian
Read at https://uptime.com/subprocessorsHubSpot
Read at https://uptime.com/subprocessorsSendGrid
Read at https://uptime.com/subprocessorsSlack
Read at https://uptime.com/subprocessorsTwilio
Read at https://uptime.com/subprocessorsZendesk
Read at https://uptime.com/subprocessors
Source: https://uptime.com/subprocessors · checked 2026-09-05
Public pricing
weight 2 of 3Actual numbers on a public page.
Source: https://uptime.com/pricing · checked 2026-09-05
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
- HSTS max-age 604800 seconds (7 days).
Show the exact wording
max-age=604800
Read at https://uptime.com/
Source: https://uptime.com/ · checked 2026-09-05
Notice before subprocessors change
weight 2 of 3The vendor commits publicly to giving notice before the list changes.
Source: https://uptime.com/subprocessors · checked 2026-09-05
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
- Named on that page SOC 2 (named without a certification claim), SOC 2 Type II (unclear from the sentence).
Show the 2 exact wordings
Our controls are designed to align with SOC 2 security principles, including protections for data in transit and at rest.
Read at https://uptime.com/trust-centerOur security practices are regularly assessed and validated through independent audits, including SOC 2 Type II.
Read at https://uptime.com/trust-center
Source: https://uptime.com/trust-center · checked 2026-09-05
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
- What the privacy page carries Named data protection officer, Dedicated privacy address.
Show the 2 exact wordings
Data Protection Officer
Read at https://uptime.com/privacy-policy[address]@uptime.com
Read at https://uptime.com/privacy-policy
Source: https://uptime.com/privacy-policy · checked 2026-09-05
History
Not enough completed runs yet to draw a line. The next runs fill this in.
Compare
A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.