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LoyaltyXpert: what they publish

loyaltyxpert.com · Loyalty and rewards · checked 2026-09-29

Not enough data: 7 of 12 criteria measured, so no transparency score

Public transparency score, not a product or security rating. Latest check: 2026-09-29. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

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Overview

5 days since the newest dated result, 5 since the oldest. 7 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

LoyaltyXpert

loyaltyxpert.com · Loyalty and rewards

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
Not enough data7 of 12 measured, no score

Published commitments1 of 6 found, 3 not measured

Measured behaviour0 of 1 found, 2 not measured

Checked 2026-09-29. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating. We could measure 7 of 12 criteria, which is below our threshold, so there is no rank. That is a statement about our measurement, not about LoyaltyXpert.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that LoyaltyXpert has no such document.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

No data processing agreement found.

Checked 8 addresses on 2026-09-29.

Show the 8 addresses we checked
  1. https://loyaltyxpert.com/legal/dpa – reached, no match (HTTP 200)
  2. https://loyaltyxpert.com/dpa – reached, no match (HTTP 200)
  3. https://loyaltyxpert.com/legal/data-processing-agreement – reached, no match (HTTP 200)
  4. https://loyaltyxpert.com/data-processing-agreement – reached, no match (HTTP 200)
  5. https://loyaltyxpert.com/legal/data-processing-addendum – reached, no match (HTTP 200)
  6. https://loyaltyxpert.com/legal/gdpr – reached, no match (HTTP 200)
  7. https://loyaltyxpert.com/trust/dpa – reached, no match (HTTP 200)
  8. https://loyaltyxpert.com/privacy/dpa – reached, no match (HTTP 200)

Is this wrong? Send us the URL

Across the market: Data processing agreement in Loyalty and rewards: 8 of 39 companies

✗

Subprocessors: the published list

weight 3 of 3

No subprocessor list found.

Checked 7 addresses on 2026-09-29.

Show the 7 addresses we checked
  1. https://loyaltyxpert.com/legal/subprocessors – reached, no match (HTTP 200)
  2. https://loyaltyxpert.com/subprocessors – reached, no match (HTTP 200)
  3. https://loyaltyxpert.com/sub-processors – reached, no match (HTTP 200)
  4. https://loyaltyxpert.com/legal/sub-processors – reached, no match (HTTP 200)
  5. https://loyaltyxpert.com/trust/subprocessors – reached, no match (HTTP 200)
  6. https://loyaltyxpert.com/privacy/subprocessors – reached, no match (HTTP 200)
  7. https://loyaltyxpert.com/legal/subprocessor-list – reached, no match (HTTP 200)

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Across the market: Subprocessor list in Loyalty and rewards: 3 of 39 companies

✗

Data location: where they say data is hosted

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.loyaltyxpert.com/privacy-policy/ · checked 2026-09-29

Show the 7 addresses we checked
  1. https://loyaltyxpert.com/security – reached, no match (HTTP 200)
  2. https://loyaltyxpert.com/trust – reached, no match (HTTP 200)
  3. https://loyaltyxpert.com/legal/privacy – reached, no match (HTTP 200)
  4. https://loyaltyxpert.com/privacy – reached, no match (HTTP 200)
  5. https://loyaltyxpert.com/privacy-policy – found, but behind a sign-in
  6. https://loyaltyxpert.com/compliance – reached, no match (HTTP 200)
  7. https://loyaltyxpert.com/legal/privacy-policy – reached, no match (HTTP 200)

Is this wrong? Send us the URL

Across the market: Data location stated in Loyalty and rewards: 10 of 39 companies

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-09-29.

Show the 3 addresses we checked
  1. https://status.loyaltyxpert.com/ – blocked or unavailable (HTTP 500)
  2. https://loyaltyxpert.com/status – reached, no match (HTTP 200)
  3. https://loyaltyxpert.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in Loyalty and rewards: 8 of 39 companies

✗

HTTPS enforced with HSTS

weight 2 of 3

No enforced HTTPS with HSTS found.

Checked 2 addresses on 2026-09-29.

Show the 2 addresses we checked
  1. http://loyaltyxpert.com/ – redirects to https://loyaltyxpert.com/
  2. https://loyaltyxpert.com/ – no HSTS header

Is this wrong? Send us the URL

Across the market: HTTPS enforced with HSTS in Loyalty and rewards: 29 of 43 companies

✗

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

No named certification found.

Checked 6 addresses on 2026-09-29.

Show the 6 addresses we checked
  1. https://loyaltyxpert.com/security – reached, no match (HTTP 200)
  2. https://loyaltyxpert.com/trust – reached, no match (HTTP 200)
  3. https://loyaltyxpert.com/trust-center – reached, no match (HTTP 200)
  4. https://loyaltyxpert.com/compliance – reached, no match (HTTP 200)
  5. https://loyaltyxpert.com/legal/security – reached, no match (HTTP 200)
  6. https://trust.loyaltyxpert.com/ – blocked or unavailable (HTTP 500)

Is this wrong? Send us the URL

Across the market: Certifications named in Loyalty and rewards: 9 of 39 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 1
✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.loyaltyxpert.com/blog/loyalty-program-cost/ · checked 2026-09-29

Across the market: Public pricing in Loyalty and rewards: 20 of 39 companies

Not measured by us 5
–weight 2 of 3

Not measured. The page could not be loaded in a browser, so this was not measured.

Show the 1 address we checked
  1. https://loyaltyxpert.com/ – page.goto: net::ERR_HTTP_RESPONSE_CODE_FAILURE at https://loyaltyxpert.com/ Call log: - navigating to "https://loyaltyxpert.com/", waiting until "domcontentloaded"

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Across the market: No third-party tracking before consent in Loyalty and rewards: 1 of 41 companies

–

Notice before subprocessors change

weight 2 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 8 addresses we checked
  1. https://loyaltyxpert.com/legal/subprocessors – blocked or unavailable (HTTP 429)
  2. https://loyaltyxpert.com/subprocessors – blocked or unavailable (HTTP 429)
  3. https://loyaltyxpert.com/sub-processors – blocked or unavailable (HTTP 429)
  4. https://loyaltyxpert.com/legal/dpa – blocked or unavailable (HTTP 429)
  5. https://loyaltyxpert.com/dpa – blocked or unavailable (HTTP 429)
  6. https://loyaltyxpert.com/legal/data-processing-agreement – blocked or unavailable (HTTP 429)
  7. https://loyaltyxpert.com/trust/subprocessors – blocked or unavailable (HTTP 429)
  8. https://loyaltyxpert.com/legal/sub-processors – blocked or unavailable (HTTP 429)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Loyalty and rewards: 6 of 38 companies

–

Uptime SLA with a figure

weight 1 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 6 addresses we checked
  1. https://loyaltyxpert.com/legal/sla – blocked or unavailable (HTTP 429)
  2. https://loyaltyxpert.com/sla – blocked or unavailable (HTTP 429)
  3. https://loyaltyxpert.com/legal/service-level-agreement – blocked or unavailable (HTTP 429)
  4. https://loyaltyxpert.com/trust/sla – blocked or unavailable (HTTP 429)
  5. https://loyaltyxpert.com/uptime – blocked or unavailable (HTTP 429)
  6. https://loyaltyxpert.com/legal/uptime-sla – blocked or unavailable (HTTP 429)

Is this wrong? Send us the URL

Across the market: Uptime SLA with a figure in Loyalty and rewards: 0 of 38 companies

–

security.txt (RFC 9116)

weight 1 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 1 address we checked
  1. https://loyaltyxpert.com/.well-known/security.txt – blocked or unavailable (HTTP 429)

Is this wrong? Send us the URL

Across the market: security.txt (RFC 9116) in Loyalty and rewards: 3 of 37 companies

–

Named privacy contact (DPO or privacy address)

weight 1 of 3

Not measured. The vendor’s server blocked or rate-limited our crawler, so this was not measured.

Show the 7 addresses we checked
  1. https://loyaltyxpert.com/legal/privacy – blocked or unavailable (HTTP 429)
  2. https://loyaltyxpert.com/privacy – blocked or unavailable (HTTP 429)
  3. https://loyaltyxpert.com/privacy-policy – blocked or unavailable (HTTP 429)
  4. https://loyaltyxpert.com/legal/privacy-policy – blocked or unavailable (HTTP 429)
  5. https://loyaltyxpert.com/legal/privacy-notice – blocked or unavailable (HTTP 429)
  6. https://loyaltyxpert.com/trust/privacy – blocked or unavailable (HTTP 429)
  7. https://loyaltyxpert.com/datenschutz – blocked or unavailable (HTTP 429)

Is this wrong? Send us the URL

Across the market: Named privacy contact in Loyalty and rewards: 21 of 38 companies

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

LoyaltyXpert

1 found · 6 not found · 5 not measured across 12 public checks.

7 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-09-29.

Investigate 11 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  4. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  5. Certifications named

    Please share the current certificate or audit report and its scope, covered legal entity, products and validity period.

    Inspect this check
  6. Uptime SLA with a figure

    Which availability commitment applies to our plan? Please include the measurement window, exclusions and credit claim process.

    Inspect this check
  7. HTTPS enforced with HSTS

    How is HTTPS enforced on the product and sign-in domains we will use? Please distinguish those domains from the public website.

    Inspect this check
  8. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check
  9. security.txt (RFC 9116)

    Where should we report a vulnerability, and what acknowledgement and follow-up process should we expect?

    Inspect this check
  10. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check
  11. Named privacy contact

    Which privacy contact handles requests for our account, and what escalation path should we use?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.