Healthcare and life sciences / Medical practice software
Doctolib
What Doctolib publishes on doctolib.de, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.
Transparency 22/100 FBand F
Rank 4 of 7 in Medical practice softwarecategory median 22checked 2026-09-02
9 gaps found: 9 criteria not found at the addresses we checked. 3 found9 not found0 not measured
Public transparency score, not a product or security rating.
Transparency labelsaas-ranking.com
Doctolib
- A
- B
- C
- D
- E
- F
Published commitments1 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- not foundData location stated×3
- foundStatus page with history×2
- not foundPublic pricing×2
- not foundNotice before subprocessors change×2
- not foundCertifications named×1
- not foundUptime SLA with a figure×1
- not foundNamed privacy contact×1
Measured behaviour2 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Show the full transparency label
Transparency labelsaas-ranking.com
Doctolib
- A
- B
- C
- D
- E
- F
Published commitments1 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- not foundData location stated×3
- foundStatus page with history×2
- not foundPublic pricing×2
- not foundNotice before subprocessors change×2
- not foundCertifications named×1
- not foundUptime SLA with a figure×1
- not foundNamed privacy contact×1
Measured behaviour2 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Not found, heaviest first
Data processing agreement
weight 3 of 3No data processing agreement found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://doctolib.de/legal/dpa– reached, no match (HTTP 200)https://doctolib.de/dpa– reached, no match (HTTP 200)https://doctolib.de/legal/data-processing-agreement– reached, no match (HTTP 200)https://doctolib.de/data-processing-agreement– reached, no match (HTTP 200)https://doctolib.de/legal/data-processing-addendum– reached, no match (HTTP 200)https://doctolib.de/legal/gdpr– reached, no match (HTTP 200)https://doctolib.de/trust/dpa– reached, no match (HTTP 200)https://doctolib.de/privacy/dpa– reached, no match (HTTP 200)
Subprocessor list
weight 3 of 3No subprocessor list found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://doctolib.de/legal/subprocessors– blocked or unavailable (HTTP 403)https://doctolib.de/subprocessors– blocked or unavailable (HTTP 403)https://doctolib.de/sub-processors– reached, no match (HTTP 200)https://doctolib.de/legal/sub-processors– reached, no match (HTTP 200)https://doctolib.de/trust/subprocessors– blocked or unavailable (HTTP 403)https://doctolib.de/privacy/subprocessors– blocked or unavailable (HTTP 403)https://doctolib.de/legal/subprocessor-list– blocked or unavailable (HTTP 403)
Data location stated
weight 3 of 3No statement about data location found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://doctolib.de/security– reached, no match (HTTP 200)https://doctolib.de/trust– reached, no match (HTTP 200)https://doctolib.de/legal/privacy– reached, no match (HTTP 200)https://doctolib.de/privacy– reached, no match (HTTP 200)https://doctolib.de/privacy-policy– reached, no match (HTTP 200)https://doctolib.de/compliance– reached, no match (HTTP 200)https://doctolib.de/legal/privacy-policy– reached, no match (HTTP 200)
Public pricing
weight 2 of 3No public pricing with figures found.
Checked 5 addresses on 2026-09-02.
Show the 5 addresses we checked
https://doctolib.de/pricing– reached and rendered, no matchhttps://doctolib.de/pricing/– reached, no match (HTTP 200)https://doctolib.de/plans– reached, no match (HTTP 200)https://doctolib.de/en/pricing– reached, no match (HTTP 200)https://doctolib.de/pricing-plans– reached, no match (HTTP 200)
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://doctolib.de/– third-party requests before any interaction: media.doctolib.com, sdk.privacy-center.org, t.screeb.app, www.datadoghq-browser-agent.com
Notice before subprocessors change
weight 2 of 3No commitment to give notice before subprocessors change found.
Checked 8 addresses on 2026-09-02.
Show the 8 addresses we checked
https://doctolib.de/legal/subprocessors– blocked or unavailable (HTTP 403)https://doctolib.de/subprocessors– blocked or unavailable (HTTP 403)https://doctolib.de/sub-processors– reached, no match (HTTP 200)https://doctolib.de/legal/dpa– reached, no match (HTTP 200)https://doctolib.de/dpa– reached, no match (HTTP 200)https://doctolib.de/legal/data-processing-agreement– reached, no match (HTTP 200)https://doctolib.de/trust/subprocessors– blocked or unavailable (HTTP 403)https://doctolib.de/legal/sub-processors– reached, no match (HTTP 200)
Certifications named
weight 1 of 3No named certification found.
Checked 6 addresses on 2026-09-02.
Show the 6 addresses we checked
https://doctolib.de/security– reached, no match (HTTP 200)https://doctolib.de/trust– reached, no match (HTTP 200)https://doctolib.de/trust-center– reached, no match (HTTP 200)https://doctolib.de/compliance– reached, no match (HTTP 200)https://doctolib.de/legal/security– reached, no match (HTTP 200)https://trust.doctolib.de/– The name "trust.doctolib.de" could not be resolved.
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-02.
Show the 6 addresses we checked
https://doctolib.de/legal/sla– reached, no match (HTTP 200)https://doctolib.de/sla– reached, no match (HTTP 200)https://doctolib.de/legal/service-level-agreement– reached, no match (HTTP 200)https://doctolib.de/trust/sla– reached, no match (HTTP 200)https://doctolib.de/uptime– reached, no match (HTTP 200)https://doctolib.de/legal/uptime-sla– reached, no match (HTTP 200)
Named privacy contact
weight 1 of 3No named privacy contact found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://doctolib.de/legal/privacy– reached, no match (HTTP 200)https://doctolib.de/privacy– reached, no match (HTTP 200)https://doctolib.de/privacy-policy– reached, no match (HTTP 200)https://doctolib.de/legal/privacy-policy– reached, no match (HTTP 200)https://doctolib.de/legal/privacy-notice– reached, no match (HTTP 200)https://doctolib.de/trust/privacy– reached, no match (HTTP 200)https://doctolib.de/datenschutz– reached, no match (HTTP 200)
Published evidence 3
Status page with history
weight 2 of 3A public status page with incident history.
Source: https://status.doctolib.com/ · checked 2026-09-02
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
Source: https://doctolib.de/ · checked 2026-09-02
security.txt (RFC 9116)
weight 1 of 3Served at /.well-known/security.txt.
Source: https://www.doctolib.de/.well-known/security.txt · checked 2026-09-02