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AltaPets: what they publish

altapets.com · Pet boarding and daycare management · checked 2026-10-28

52/100DBand D

Rank 1 of 11 in Pet boarding and daycare management, where the median is 22.

Public transparency score, not a product or security rating. Latest check: 2026-10-28. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

Start a vendor reviewDownload evidence (CSV)

Overview

4 days since the newest dated result, 4 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

AltaPets

altapets.com · Pet boarding and daycare management

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
D 52of 100 Rank 1 of 11

Published commitments5 of 9 found

Measured behaviour3 of 3 found

Checked 2026-10-28. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that AltaPets has no such document.

Where AltaPets sits in Pet boarding and daycare management

  1. A0 0%
  2. B0 0%
  3. C0 0%
  4. D1 9%
  5. E3 27%
  6. F7 64%
11 vendors with a score. Bands have fixed thresholds, see how the score works.

The band of AltaPets is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What AltaPets states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Data processing agreement (DPA)

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://my.altapets.com/login · checked 2026-10-28

Show the 8 addresses we checked
  1. https://altapets.com/legal/dpa – reached, no match (HTTP 404)
  2. https://altapets.com/dpa – found, but behind a sign-in
  3. https://altapets.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  4. https://altapets.com/data-processing-agreement – found, but behind a sign-in
  5. https://altapets.com/legal/data-processing-addendum – reached, no match (HTTP 404)
  6. https://altapets.com/legal/gdpr – reached, no match (HTTP 404)
  7. https://altapets.com/trust/dpa – found, but behind a sign-in
  8. https://altapets.com/privacy/dpa – found, but behind a sign-in

Is this wrong? Send us the URL

Across the market: Data processing agreement in Pet boarding and daycare management: 0 of 11 companies

✗

Subprocessors: the published list

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://my.altapets.com/login · checked 2026-10-28

Show the 7 addresses we checked
  1. https://altapets.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://altapets.com/subprocessors – found, but behind a sign-in
  3. https://altapets.com/sub-processors – found, but behind a sign-in
  4. https://altapets.com/legal/sub-processors – reached, no match (HTTP 404)
  5. https://altapets.com/trust/subprocessors – found, but behind a sign-in
  6. https://altapets.com/privacy/subprocessors – found, but behind a sign-in
  7. https://altapets.com/legal/subprocessor-list – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Subprocessor list in Pet boarding and daycare management: 0 of 11 companies

✗

Data location: where they say data is hosted

weight 3 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://www.altapets.com/security · checked 2026-10-28

Show the 7 addresses we checked
  1. https://altapets.com/security – found, but behind a sign-in
  2. https://altapets.com/trust – found, but behind a sign-in
  3. https://altapets.com/legal/privacy – reached, no match (HTTP 404)
  4. https://altapets.com/privacy – reached, no match (HTTP 200)
  5. https://altapets.com/privacy-policy – found, but behind a sign-in
  6. https://altapets.com/compliance – found, but behind a sign-in
  7. https://altapets.com/legal/privacy-policy – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Data location stated in Pet boarding and daycare management: 2 of 11 companies

✗

Notice before subprocessors change

weight 2 of 3

We found this behind a sign-in, so it is not published openly.

Seen at https://my.altapets.com/login · checked 2026-10-28

Show the 8 addresses we checked
  1. https://altapets.com/legal/subprocessors – reached, no match (HTTP 404)
  2. https://altapets.com/subprocessors – found, but behind a sign-in
  3. https://altapets.com/sub-processors – found, but behind a sign-in
  4. https://altapets.com/legal/dpa – reached, no match (HTTP 404)
  5. https://altapets.com/dpa – found, but behind a sign-in
  6. https://altapets.com/legal/data-processing-agreement – reached, no match (HTTP 404)
  7. https://altapets.com/trust/subprocessors – found, but behind a sign-in
  8. https://altapets.com/legal/sub-processors – reached, no match (HTTP 404)

Is this wrong? Send us the URL

Across the market: Notice before subprocessors change in Pet boarding and daycare management: 0 of 11 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 8
✓

Status page with incident history

weight 2 of 3

A public status page with incident history.

Source: https://status.altapets.com/ · checked 2026-10-28

Across the market: Status page with history in Pet boarding and daycare management: 1 of 11 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.altapets.com/pricing · checked 2026-10-28

Across the market: Public pricing in Pet boarding and daycare management: 8 of 11 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

  • HSTS max-age 63072000 seconds (730 days).
    Show the exact wording

    max-age=63072000; includeSubDomains; preload

    Read at https://altapets.com/
  • HSTS options includeSubDomains, preload.
    Show the 2 exact wordings

    max-age=63072000; includeSubDomains; preload

    Read at https://altapets.com/

    max-age=63072000; includeSubDomains; preload

    Read at https://altapets.com/

Source: https://altapets.com/ · checked 2026-10-28

Across the market: HTTPS enforced with HSTS in Pet boarding and daycare management: 9 of 11 companies

✓weight 2 of 3

No third-party requests before any interaction.

Source: https://altapets.com/ · checked 2026-10-28

Across the market: No third-party tracking before consent in Pet boarding and daycare management: 3 of 11 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page SOC 2 (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the exact wording

    SOC 2 SOC 2 Type 1 is in progress.

    Read at https://www.altapets.com/security

Source: https://www.altapets.com/security · checked 2026-10-28

Across the market: Certifications named in Pet boarding and daycare management: 2 of 11 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

  • Highest uptime figure on that page 99.5 %.
    Show the exact wording

    All plans 99.5% Service credits against your next billing cycle when uptime falls below 99.5% in a month.

    Read at https://www.altapets.com/sla

Source: https://www.altapets.com/sla · checked 2026-10-28

Across the market: Uptime SLA with a figure in Pet boarding and daycare management: 1 of 11 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://altapets.com/.well-known/security.txt · checked 2026-10-28

Across the market: security.txt (RFC 9116) in Pet boarding and daycare management: 3 of 11 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.altapets.com/privacy · checked 2026-10-28

Across the market: Named privacy contact in Pet boarding and daycare management: 2 of 11 companies

History

Not enough completed runs yet to draw a line. The next runs fill this in.

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

AltaPets

8 found · 4 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-28.

Investigate 4 open evidence questions
  1. Data processing agreement

    Please share the current data processing agreement for the product and plan we are considering, including its annexes and signing process.

    Inspect this check
  2. Subprocessor list

    Which subprocessors apply to our product, what does each process, and in which countries? Please share the current list.

    Inspect this check
  3. Data location stated

    Which locations apply to our primary data, backups and support access? Which region can we select for this plan?

    Inspect this check
  4. Notice before subprocessors change

    How will you notify us before a subprocessor changes, with how much notice, and what response options apply to our contract?

    Inspect this check

Compare

A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.