AltaPets
altapets.com · Pet boarding and daycare management · checked 2026-09-14
Rank 1 of 11 in Pet boarding and daycare management, where the median is 17.
- 8 found
- 4 not found
- 0 not measured
We measured 12 of 12 criteria for AltaPets on 2026-09-14. We found 8 with a source and did not find 4 at the addresses we checked. That is a transparency score of 52 out of 100, band D.
Overview
0 days since the newest finding, 0 since the oldest. 12 of 12 criteria measured in the last 30 days.
Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.
Transparency labelsaas-ranking.com
AltaPets
- A
- B
- C
- D
- E
- F
Published commitments5 of 9 found
- not foundData processing agreement×3
- not foundSubprocessor list×3
- not foundData location stated×3
- foundStatus page with history×2
- foundPublic pricing×2
- not foundNotice before subprocessors change×2
- foundCertifications named×1
- foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour3 of 3 found
Checked 2026-09-14. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
The evidence pack carries every criterion with its source, the addresses we checked, the date and the data snapshot id – the four things a procurement file needs and a screenshot loses. We do not issue badges: a badge is the first step towards a paid placement, and there is none here.
The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.
Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that AltaPets has no such document.
Where AltaPets sits in Pet boarding and daycare management
- A0 0%
- B0 0%
- C0 0%
- D1 9%
- E2 18%
- F8 73%
The band of AltaPets is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.
What they state
The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.
- Named on that page SOC 2 (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
Show the exact wording
SOC 2 SOC 2 Type 1 is in progress.
Read at https://www.altapets.com/security - Highest uptime figure on that page 99.5 %.
Show the exact wording
Plan Monthly uptime Service credits Support All plans 99.5% Service credits against your next billing cycle when uptime falls below 99.5% in a month.
Read at https://www.altapets.com/sla - What the privacy page carries Dedicated privacy address.
Show the exact wording
[address]@altapets.com
Read at https://www.altapets.com/privacy - HSTS max-age 63072000 seconds (730 days).
Show the exact wording
max-age=63072000; includeSubDomains; preload
Read at https://altapets.com/ - HSTS options includeSubDomains, preload.
Show the 2 exact wordings
max-age=63072000; includeSubDomains; preload
Read at https://altapets.com/max-age=63072000; includeSubDomains; preload
Read at https://altapets.com/ - The file expires 2027-09-01. It was still valid when we checked on 2026-09-14.
Show the exact wording
Expires: 2027-09-01T00:00:00.000Z
Read at https://altapets.com/.well-known/security.txt
Gaps, heaviest first
Data processing agreement
weight 3 of 3We found this behind a sign-in, so it is not published openly.
Seen at https://my.altapets.com/login · checked 2026-09-14
Show the 8 addresses we checked
https://altapets.com/legal/dpa– reached, no match (HTTP 404)https://altapets.com/dpa– found, but behind a sign-inhttps://altapets.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://altapets.com/data-processing-agreement– found, but behind a sign-inhttps://altapets.com/legal/data-processing-addendum– reached, no match (HTTP 404)https://altapets.com/legal/gdpr– reached, no match (HTTP 404)https://altapets.com/trust/dpa– found, but behind a sign-inhttps://altapets.com/privacy/dpa– found, but behind a sign-in
Subprocessor list
weight 3 of 3We found this behind a sign-in, so it is not published openly.
Seen at https://my.altapets.com/login · checked 2026-09-14
Show the 7 addresses we checked
https://altapets.com/legal/subprocessors– reached, no match (HTTP 404)https://altapets.com/subprocessors– found, but behind a sign-inhttps://altapets.com/sub-processors– found, but behind a sign-inhttps://altapets.com/legal/sub-processors– reached, no match (HTTP 404)https://altapets.com/trust/subprocessors– found, but behind a sign-inhttps://altapets.com/privacy/subprocessors– found, but behind a sign-inhttps://altapets.com/legal/subprocessor-list– reached, no match (HTTP 404)
Data location stated
weight 3 of 3We found this behind a sign-in, so it is not published openly.
Seen at https://www.altapets.com/security · checked 2026-09-14
Show the 7 addresses we checked
https://altapets.com/security– found, but behind a sign-inhttps://altapets.com/trust– found, but behind a sign-inhttps://altapets.com/legal/privacy– reached, no match (HTTP 404)https://altapets.com/privacy– found, but behind a sign-inhttps://altapets.com/privacy-policy– found, but behind a sign-inhttps://altapets.com/compliance– found, but behind a sign-inhttps://altapets.com/legal/privacy-policy– reached, no match (HTTP 404)
Notice before subprocessors change
weight 2 of 3We found this behind a sign-in, so it is not published openly.
Seen at https://my.altapets.com/login · checked 2026-09-14
Show the 8 addresses we checked
https://altapets.com/legal/subprocessors– reached, no match (HTTP 404)https://altapets.com/subprocessors– found, but behind a sign-inhttps://altapets.com/sub-processors– found, but behind a sign-inhttps://altapets.com/legal/dpa– reached, no match (HTTP 404)https://altapets.com/dpa– found, but behind a sign-inhttps://altapets.com/legal/data-processing-agreement– reached, no match (HTTP 404)https://altapets.com/trust/subprocessors– found, but behind a sign-inhttps://altapets.com/legal/sub-processors– reached, no match (HTTP 404)
Evidence
The full source lists sit behind these two groups, so that the answer above stays readable.
Published, with a source 8
Status page with history
weight 2 of 3A public status page with incident history.
Source: https://status.altapets.com/ · checked 2026-09-14
Public pricing
weight 2 of 3Actual numbers on a public page.
Source: https://www.altapets.com/pricing · checked 2026-09-14
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
- HSTS max-age 63072000 seconds (730 days).
Show the exact wording
max-age=63072000; includeSubDomains; preload
Read at https://altapets.com/ - HSTS options includeSubDomains, preload.
Show the 2 exact wordings
max-age=63072000; includeSubDomains; preload
Read at https://altapets.com/max-age=63072000; includeSubDomains; preload
Read at https://altapets.com/
Source: https://altapets.com/ · checked 2026-09-14
No third-party tracking before consent
weight 2 of 3No third-party requests before any interaction.
Source: https://altapets.com/ · checked 2026-09-14
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
- Named on that page SOC 2 (not counted: the sentence does not carry it). The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
Show the exact wording
SOC 2 SOC 2 Type 1 is in progress.
Read at https://www.altapets.com/security
Source: https://www.altapets.com/security · checked 2026-09-14
Uptime SLA with a figure
weight 1 of 3An availability commitment with a figure.
- Highest uptime figure on that page 99.5 %.
Show the exact wording
Plan Monthly uptime Service credits Support All plans 99.5% Service credits against your next billing cycle when uptime falls below 99.5% in a month.
Read at https://www.altapets.com/sla
Source: https://www.altapets.com/sla · checked 2026-09-14
security.txt (RFC 9116)
weight 1 of 3Served at /.well-known/security.txt.
- The file expires 2027-09-01. It was still valid when we checked on 2026-09-14.
Show the exact wording
Expires: 2027-09-01T00:00:00.000Z
Read at https://altapets.com/.well-known/security.txt
Source: https://altapets.com/.well-known/security.txt · checked 2026-09-14
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
- What the privacy page carries Dedicated privacy address.
Show the exact wording
[address]@altapets.com
Read at https://www.altapets.com/privacy
Source: https://www.altapets.com/privacy · checked 2026-09-14
History
Not enough completed runs yet to draw a line. The next runs fill this in.
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