SaaS Ranking

Transparency alternatives to User Interviews

Other User research and testing vendors we measure, sorted by how much we found at them and not at User Interviews. This is a comparison of disclosure, not of features or fitness.

12 shown of 36 that differ from User Interviews on at least one criterion we measured for both. Public transparency score, not a product or security rating.

User Interviews has 2 gaps in what we could measure: Status page with history, No third-party tracking before consent. The column “Found there, not found at User Interviews” is the one that closes them.

VendorScoreFound there, not found at User InterviewsFound at User Interviews, not found there
Ballparkballparkhq.comSee also Transparency alternatives to Ballpark 48/100 1 Status page with history 5 Data processing agreement, Subprocessor list, Uptime SLA with a figure, +2 Compare
Graingrain.comSee also Transparency alternatives to Grain 48/100 1 Status page with history 5 Data processing agreement, Subprocessor list, Uptime SLA with a figure, +2 Compare
UserTestingusertesting.comSee also Transparency alternatives to UserTesting 48/100 1 Status page with history 6 Data location stated, Public pricing, Certifications named, +3 Compare
Lyssnalyssna.comSee also Transparency alternatives to Lyssna 26/100 1 Status page with history 8 Data processing agreement, Subprocessor list, Data location stated, +5 Compare
Qatalystqatalyst.ioSee also Transparency alternatives to Qatalyst 26/100 1 No third-party tracking before consent 8 Data processing agreement, Subprocessor list, Data location stated, +5 Compare
Attention Insightattentioninsight.comSee also Transparency alternatives to Attention Insight 57/100 nothing we found there and not here 4 Subprocessor list, Uptime SLA with a figure, security.txt (RFC 9116), +1 Compare
Condenscondens.ioSee also Transparency alternatives to Condens 43/100 nothing we found there and not here 6 Data processing agreement, Certifications named, Uptime SLA with a figure, +3 Compare
Great Questiongreatquestion.coSee also Transparency alternatives to Great Question 43/100 nothing we found there and not here 4 Data processing agreement, Subprocessor list, Uptime SLA with a figure, +1 Compare
Sprigsprig.comSee also Transparency alternatives to Sprig 43/100 nothing we found there and not here 6 Subprocessor list, Public pricing, Certifications named, +3 Compare
Aureliusaureliuslab.comSee also Transparency alternatives to Aurelius 39/100 nothing we found there and not here 6 Data processing agreement, Data location stated, Certifications named, +3 Compare
Heliohelio.zurb.comSee also Transparency alternatives to Helio 39/100 nothing we found there and not here 6 Data processing agreement, Certifications named, Uptime SLA with a figure, +3 Compare
UXArmyuxarmy.comSee also Transparency alternatives to UXArmy 39/100 nothing we found there and not here 5 Data processing agreement, Subprocessor list, Uptime SLA with a figure, +2 Compare

Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.