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User Interviews: what they publish

userinterviews.com · User research and testing · checked 2026-10-20

83/100BBand B

Rank 1 of 37 in User research and testing, where the median is 26.

Public transparency score, not a product or security rating. Latest check: 2026-10-20. How the score works.

Evidence at a glance

Choose a check to see its source, date and scope.

Not found means not found at the addresses we checked. Not measured means we could not complete the check.

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Overview

0 days since the newest dated result, 0 since the oldest. 12 of 12 criteria have a measured result in the last 30 days. Failed checks and undated results are excluded.

Evidence freshness is a statement about our measurement and is kept apart from the transparency score, which is frozen at v1. How good our own measurement is.

Transparency labelsaas-ranking.com

User Interviews

userinterviews.com · User research and testing

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
B 83of 100 Rank 1 of 37

Published commitments8 of 9 found

Measured behaviour2 of 3 found

Checked 2026-10-20. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.

Downloads include all checks, source URLs, dates and the snapshot ID for your procurement file. We do not issue badges.

The label is the whole measurement in one object: every criterion with its weight, the band, and the date. Public transparency score, not a product or security rating.

Every line in it links the page we found the result on, or lists the addresses we checked. A cross means we found nothing there, not that User Interviews has no such document.

Where User Interviews sits in User research and testing

  1. A0 0%
  2. B1 3%
  3. C1 3%
  4. D6 16%
  5. E13 35%
  6. F16 43%
37 vendors with a score. Bands have fixed thresholds, see how the score works.

The band of User Interviews is marked. Vendors without a score are the ones where we could measure too few criteria to rank them – a gap on our side, counted separately.

What User Interviews states

The exact figures and names we read off the pages linked below, with the sentence they stand in. This is what they publish, not what we verified about their systems.

Gaps, heaviest first

✗

Status page with incident history

weight 2 of 3

No public status page found.

Checked 3 addresses on 2026-10-20.

Show the 3 addresses we checked
  1. https://status.userinterviews.com/ – reached, no match (HTTP 200)
  2. https://userinterviews.com/status – reached, no match (HTTP 404)
  3. https://userinterviews.com.statuspage.io/ – Could not be fetched: fetch failed.

Is this wrong? Send us the URL

Across the market: Status page with history in User research and testing: 4 of 37 companies

✗weight 2 of 3

Third-party requests seen on the first load, before any interaction.

Checked 1 address on 2026-10-20.

Show the 1 address we checked
  1. https://userinterviews.com/ – third-party requests before any interaction: ajax.googleapis.com, api.hubspot.com, app.hubspot.com, cdn.intellimize.co, cdn.jsdelivr.net, cdn.prod.website-files.com, cmp.osano.com, cta-service-cms2.hubspot.com, d3e54v103j8qbb.cloudfront.net, exceptions.hubspot.com, fonts.googleapis.com, fonts.gstatic.com, forms-na1.hsforms.com, forms.hscollectedforms.net, forms.hsforms.com, hubspotonwebflow.com, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hscollectedforms.net, js.hsforms.net, js.hubspot.com, js.usemessages.com, p.typekit.net, pagead2.googlesyndication.com, perf-na1.hsforms.com, region1.google-analytics.com, static.cloudflareinsights.com, static.hsappstatic.net, track.hubspot.com, use.typekit.net, www.googletagmanager.com

Is this wrong? Send us the URL

Across the market: No third-party tracking before consent in User research and testing: 1 of 36 companies

Evidence

The full source lists sit behind these two groups, so that the answer above stays readable.

Published, with a source 10
✓

Data processing agreement (DPA)

weight 3 of 3

Published and readable without a login.

Source: https://www.userinterviews.com/legal/data-processing-agreement · checked 2026-10-20

Across the market: Data processing agreement in User research and testing: 6 of 37 companies

✓

Subprocessors: the published list

weight 3 of 3

The actual list is published, not just a promise to keep one.

Source: https://www.userinterviews.com/legal/subprocessors · checked 2026-10-20

Across the market: Subprocessor list in User research and testing: 6 of 37 companies

✓

Data location: where they say data is hosted

weight 3 of 3

The hosting location is stated on a public page.

  • Locations named next to the hosting wording United States. This does not establish the company’s headquarters.
    Show the exact wording

    Our data centers are SOC 2 and ISO 27001 certified, and servers are located within the United States.

    Read at https://www.userinterviews.com/security

Source: https://www.userinterviews.com/security · checked 2026-10-20

Across the market: Data location stated in User research and testing: 13 of 37 companies

✓

Public pricing with figures

weight 2 of 3

Actual numbers on a public page.

Source: https://www.userinterviews.com/pricing · checked 2026-10-20

Across the market: Public pricing in User research and testing: 23 of 37 companies

✓

HTTPS enforced with HSTS

weight 2 of 3

HTTP redirects to HTTPS and the HSTS header is set.

Source: https://userinterviews.com/ · checked 2026-10-20

Across the market: HTTPS enforced with HSTS in User research and testing: 31 of 37 companies

✓

Notice before subprocessors change

weight 2 of 3

The vendor commits publicly to giving notice before the list changes.

Source: https://www.userinterviews.com/legal/data-processing-agreement · checked 2026-10-20

Across the market: Notice before subprocessors change in User research and testing: 6 of 37 companies

✓

Certifications named (SOC 2, ISO 27001)

weight 1 of 3

SOC 2 or ISO 27001 named on a public page.

  • Named on that page ISO/IEC 27001, ISO/IEC 27701, SOC 2 (not counted: the sentence does not carry it), SOC 2 Type II. The sentence we kept does not carry this finding on its own, so it counts in no list and no figure.
    Show the 4 exact wordings

    ISO 27001 and ISO 27701 certification User Interviews is ISO 27001 and ISO 27701 certified.

    Read at https://www.userinterviews.com/security

    ISO 27001 and ISO 27701 certification User Interviews is ISO 27001 and ISO 27701 certified.

    Read at https://www.userinterviews.com/security

    Our data centers are SOC 2 and ISO 27001 certified, and servers are located within the United States.

    Read at https://www.userinterviews.com/security

    enter ↗ Book a demo Application Security Our application is built to be robust, reliable and secure SOC 2 certification User Interviews is SOC 2 Type II certified.

    Read at https://www.userinterviews.com/security

Source: https://www.userinterviews.com/security · checked 2026-10-20

Across the market: Certifications named in User research and testing: 17 of 37 companies

✓

Uptime SLA with a figure

weight 1 of 3

An availability commitment with a figure.

Source: https://www.userinterviews.com/legal/service-level-agreement · checked 2026-10-20

Across the market: Uptime SLA with a figure in User research and testing: 1 of 37 companies

✓

security.txt (RFC 9116)

weight 1 of 3

Served at /.well-known/security.txt.

Source: https://www.userinterviews.com/.well-known/security.txt · checked 2026-10-20

Across the market: security.txt (RFC 9116) in User research and testing: 3 of 37 companies

✓

Named privacy contact (DPO or privacy address)

weight 1 of 3

A data protection officer or a dedicated privacy address is named.

Source: https://www.userinterviews.com/privacy · checked 2026-10-20

Across the market: Named privacy contact in User research and testing: 14 of 37 companies

History

100 0 2026-10-13: 83 of 1002026-10-20: 83 of 100 2026-10-13 2026-10-20
Score over the last 2 runs we measured User Interviews in: 83 (2026-10-13), 83 (2026-10-20).

Prepare your vendor review

A source is a starting point. Check the product, plan, legal entity and date before treating it as evidence for your purchase. These questions do not change the transparency score.

User Interviews

10 found · 2 not found · 0 not measured across 12 public checks.

12 of 12 criteria have a measured result from the last 30 days. Oldest dated result: 2026-10-20.

Investigate 2 open evidence questions
  1. Status page with history

    Where can we review incident history for the service we will use, and how do we subscribe to incident updates?

    Inspect this check
  2. No third-party tracking before consent

    Which third-party requests occur before a visitor makes a choice, and for what purpose? Please distinguish the public website from the product.

    Inspect this check

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A shortlist holds up to six vendors across categories and lives entirely in the address of its page: share the link, bookmark it, put it in a ticket. Nothing is stored, so we do not know it exists.