Alternatives to UserTesting
Other User research and testing vendors we measure, sorted by how much they publish that UserTesting does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 30 that differ from UserTesting on at least one criterion we measured for both. Public transparency score, not a product or security rating.
UserTesting has 7 gaps in what we could measure: Data location stated, Public pricing, Certifications named, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116), Notice before subprocessors change. The column “publishes and UserTesting does not” is the one that closes them.
| Vendor | Score | Publishes, and UserTesting does not | UserTesting publishes, and they do not | |
|---|---|---|---|---|
| User Interviewsuserinterviews.com | 83/100 | 6 Data location stated, Public pricing, Certifications named, +3 | 1 Status page with history | Compare |
| Attention Insightattentioninsight.com | 57/100 | 4 Data location stated, Public pricing, Certifications named, +1 | 3 Subprocessor list, Status page with history, Named privacy contact | Compare |
| Great Questiongreatquestion.co | 57/100 | 4 Data location stated, Public pricing, Certifications named, +1 | 2 Data processing agreement, Status page with history | Compare |
| Aureliusaureliuslab.com | 52/100 | 3 Data location stated, Public pricing, Notice before subprocessors change | 3 Data processing agreement, Status page with history, Named privacy contact | Compare |
| Ballparkballparkhq.com | 48/100 | 3 Data location stated, Public pricing, Certifications named | 2 Data processing agreement, Subprocessor list | Compare |
| Graingrain.com | 48/100 | 3 Data location stated, Public pricing, Certifications named | 2 Data processing agreement, Subprocessor list | Compare |
| Useberryuseberry.com | 43/100 | 3 Public pricing, Certifications named, Notice before subprocessors change | 3 Data processing agreement, Status page with history, Named privacy contact | Compare |
| UXArmyuxarmy.com | 39/100 | 3 Data location stated, Public pricing, Certifications named | 3 Data processing agreement, Subprocessor list, Status page with history | Compare |
| Sprigsprig.com | 52/100 | 2 Data location stated, Notice before subprocessors change | 2 Subprocessor list, Named privacy contact | Compare |
| UserZoomuserzoom.com | 48/100 | 2 Certifications named, Notice before subprocessors change | 1 Subprocessor list | Compare |
| Heliohelio.app | 39/100 | 2 Data location stated, Public pricing | 3 Data processing agreement, Status page with history, HTTPS enforced with HSTS | Compare |
| Userbrainuserbrain.com | 35/100 | 2 Data location stated, Public pricing | 3 Data processing agreement, Subprocessor list, Status page with history | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.