Alternatives to UserZoom
Other User research and testing vendors we measure, sorted by how much they publish that UserZoom does not. This is a comparison of disclosure, not of features or fitness.
12 shown of 30 that differ from UserZoom on at least one criterion we measured for both. Public transparency score, not a product or security rating.
UserZoom has 6 gaps in what we could measure: Subprocessor list, Data location stated, Public pricing, Uptime SLA with a figure, No third-party tracking before consent, security.txt (RFC 9116). The column “publishes and UserZoom does not” is the one that closes them.
| Vendor | Score | Publishes, and UserZoom does not | UserZoom publishes, and they do not | |
|---|---|---|---|---|
| User Interviewsuserinterviews.com | 83/100 | 5 Subprocessor list, Data location stated, Public pricing, +2 | 1 Status page with history | Compare |
| Great Questiongreatquestion.co | 57/100 | 4 Subprocessor list, Data location stated, Public pricing, +1 | 3 Data processing agreement, Status page with history, Notice before subprocessors change | Compare |
| Aureliusaureliuslab.com | 52/100 | 3 Subprocessor list, Data location stated, Public pricing | 4 Data processing agreement, Status page with history, Certifications named, +1 | Compare |
| Heliohelio.app | 39/100 | 3 Subprocessor list, Data location stated, Public pricing | 5 Data processing agreement, Status page with history, Certifications named, +2 | Compare |
| Attention Insightattentioninsight.com | 57/100 | 2 Data location stated, Public pricing | 2 Status page with history, Named privacy contact | Compare |
| Ballparkballparkhq.com | 48/100 | 2 Data location stated, Public pricing | 2 Data processing agreement, Notice before subprocessors change | Compare |
| Graingrain.com | 48/100 | 2 Data location stated, Public pricing | 2 Data processing agreement, Notice before subprocessors change | Compare |
| Useberryuseberry.com | 43/100 | 2 Subprocessor list, Public pricing | 3 Data processing agreement, Status page with history, Named privacy contact | Compare |
| UXArmyuxarmy.com | 39/100 | 2 Data location stated, Public pricing | 3 Data processing agreement, Status page with history, Notice before subprocessors change | Compare |
| Userbrainuserbrain.com | 35/100 | 2 Data location stated, Public pricing | 4 Data processing agreement, Status page with history, Certifications named, +1 | Compare |
| Condenscondens.io | 30/100 | 2 Subprocessor list, Public pricing | 5 Data processing agreement, Status page with history, Certifications named, +2 | Compare |
| Dovetaildovetail.com | 30/100 | 2 Data location stated, Public pricing | 5 Data processing agreement, Status page with history, Certifications named, +2 | Compare |
Only criteria we could measure for both are counted. Where we could measure one and not the other, the row is silent: that would be a statement about our measurement, not about either vendor. Every single result with its source is on the two profiles.