Content, media and collaboration / Contact centre
Aircall
What Aircall publishes on aircall.io, measured on 2026-09-02. Every line links the page we found it on, or lists the addresses we checked.
Transparency 61/100 CBand C
Rank 1 of 9 in Contact centrecategory median 13checked 2026-09-02
5 gaps found: 5 criteria not found at the addresses we checked. 7 found5 not found0 not measured
Public transparency score, not a product or security rating.
Transparency labelsaas-ranking.com
Aircall
- A
- B
- C
- D
- E
- F
Published commitments6 of 9 found
- foundData processing agreement×3
- not foundSubprocessor list×3
- foundData location stated×3
- foundStatus page with history×2
- not foundPublic pricing×2
- foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Show the full transparency label
Transparency labelsaas-ranking.com
Aircall
- A
- B
- C
- D
- E
- F
Published commitments6 of 9 found
- foundData processing agreement×3
- not foundSubprocessor list×3
- foundData location stated×3
- foundStatus page with history×2
- not foundPublic pricing×2
- foundNotice before subprocessors change×2
- foundCertifications named×1
- not foundUptime SLA with a figure×1
- foundNamed privacy contact×1
Measured behaviour1 of 3 found
- foundHTTPS enforced with HSTS×2
- not foundNo third-party tracking before consent×2
- not foundsecurity.txt (RFC 9116)×1
Checked 2026-09-02. Every line links the page we found it on. A cross means we found nothing at the addresses we checked, not that the vendor has no such document. A transparency score, not a product rating.
We do not issue badges: a badge is the first step towards a paid placement, and there is none here. The SVG is a document with the date in it, for your own files.
Not found, heaviest first
Subprocessor list
weight 3 of 3No subprocessor list found.
Checked 7 addresses on 2026-09-02.
Show the 7 addresses we checked
https://aircall.io/legal/subprocessors– reached, no match (HTTP 404)https://aircall.io/subprocessors– reached, no match (HTTP 404)https://aircall.io/sub-processors– reached, no match (HTTP 404)https://aircall.io/legal/sub-processors– reached, no match (HTTP 404)https://aircall.io/trust/subprocessors– reached, no match (HTTP 404)https://aircall.io/privacy/subprocessors– reached, no match (HTTP 404)https://aircall.io/legal/subprocessor-list– reached, no match (HTTP 200)
Public pricing
weight 2 of 3We found this behind a sign-in, so it is not published openly.
Seen at https://aircall.io/pricing/ · checked 2026-09-02
Show the 5 addresses we checked
https://aircall.io/pricing– found, but behind a sign-inhttps://aircall.io/pricing/– found, but behind a sign-inhttps://aircall.io/plans– reached, no match (HTTP 404)https://aircall.io/en/pricing– found, but behind a sign-inhttps://aircall.io/pricing-plans– reached, no match (HTTP 404)
No third-party tracking before consent
weight 2 of 3No consent-free first load found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://aircall.io/– third-party requests before any interaction: a.storyblok.com, api.hubapi.com, api.hubspot.com, api.rudderstack.com, app.hubspot.com, browser-intake-datadoghq.com, cdn.cookielaw.org, cdn.rudderlabs.com, geolocation.onetrust.com, growthbook-api.production.aircall.tech, js.hs-analytics.net, js.hs-banner.com, js.hs-scripts.com, js.hsadspixel.net, js.hubspot.com, js.usemessages.com, pagead2.googlesyndication.com, static.hsappstatic.net, www.googletagmanager.com
Uptime SLA with a figure
weight 1 of 3No uptime figure found.
Checked 6 addresses on 2026-09-02.
Show the 6 addresses we checked
https://aircall.io/legal/sla– reached, no match (HTTP 404)https://aircall.io/sla– reached, no match (HTTP 404)https://aircall.io/legal/service-level-agreement– reached, no match (HTTP 404)https://aircall.io/trust/sla– reached, no match (HTTP 404)https://aircall.io/uptime– reached, no match (HTTP 404)https://aircall.io/legal/uptime-sla– reached, no match (HTTP 404)
security.txt (RFC 9116)
weight 1 of 3No security.txt found.
Checked 1 address on 2026-09-02.
Show the 1 address we checked
https://aircall.io/.well-known/security.txt– reached, no match (HTTP 200)
Published evidence 7
Data processing agreement
weight 3 of 3Published and readable without a login.
Source: https://aircall.io/dpa/ · checked 2026-09-02
Data location stated
weight 3 of 3The hosting location is stated on a public page.
Source: https://aircall.io/privacy/ · checked 2026-09-02
Status page with history
weight 2 of 3A public status page with incident history.
Source: https://status.aircall.com/ · checked 2026-09-02
HTTPS enforced with HSTS
weight 2 of 3HTTP redirects to HTTPS and the HSTS header is set.
Source: https://aircall.io/ · checked 2026-09-02
Notice before subprocessors change
weight 2 of 3The vendor commits publicly to giving notice before the list changes.
Source: https://aircall.io/dpa/ · checked 2026-09-02
Certifications named
weight 1 of 3SOC 2 or ISO 27001 named on a public page.
Source: https://aircall.io/security/ · checked 2026-09-02
Named privacy contact
weight 1 of 3A data protection officer or a dedicated privacy address is named.
Source: https://aircall.io/privacy/ · checked 2026-09-02